fax shows up every time I want to print from Photoshop Elements now

Hi,

Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow following things.

=> Download and install the latest HPLIP release from

http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or

http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer does not work)

=> run "hp-check --fix" command in the terminal if manual installation is done

=> Reconfigure print queue with the commands in the terminal mentioned below.

       => system-config-printer (remove all print queues)

      => su -c "hp-plugin"

             or

      => sudo hp-plugin (This will download right plugin)

       => hp-setup (It should not be run in a root mode. This command is adding print queue, make sure you select ppd name having "-ps" or "hpcups" substring)

=>Try printing now.

If problem does not get solved then please run following command to capture the logs and send the logs.

$su -c "hp-logcapture"

=>Document used for printing.

=>Scanned copy of printed document.

**Please use "Create a bug report" to attach the logs as "Ask a Question" does not provide the file attachment option

Got it fixed. My husband renamed the fax name for HP since it is so close
to the HP printer name. Photoshop gets confused. Now it doesn't and it
goes to my printer each time now. (I don't use my fax--is not set up).
Wendy

--------------------------------------------------
From: "Sanjay Kumar" <email address hidden>
Sent: Friday, November 30, 2012 12:11 AM
To: <email address hidden>
Subject: Re: [Question #215440]: fax shows up every time I want to print
fromPhotoshop Elements now

> Your question #215440 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/215440
>
> Status: Open => Answered
>
> Sanjay Kumar proposed the following answer:
> Hi,
>
>
> Thanks for reporting the issue in HPLIP. To help us understand and
> analyze the issue please follow following things.
>
> => Download and install the latest HPLIP release from
>
> http://hplipopensource.com/hplip-web/install/install/index.html
> (automatic installer) or
>
> http://hplipopensource.com/hplip-web/install/manual/index.html (manual
> installation, if automatic installer does not work)
>
>
> => run "hp-check --fix" command in the terminal if manual installation
> is done
>
>
> => Reconfigure print queue with the commands in the terminal mentioned
> below.
>
> => system-config-printer (remove all print queues)
>
> => su -c "hp-plugin"
>
> or
>
> => sudo hp-plugin (This will download right plugin)
>
> => hp-setup (It should not be run in a root mode. This command is
> adding print queue, make sure you select ppd name having "-ps" or
> "hpcups" substring)
>
> =>Try printing now.
>
>
>
> If problem does not get solved then please run following command to
> capture the logs and send the logs.
>
>
> $su -c "hp-logcapture"
>
>
> =>Document used for printing.
>
>
> =>Scanned copy of printed document.
>
>
>
> **Please use "Create a bug report" to attach the logs as "Ask a
> Question" does not provide the file attachment option
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/215440/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/215440
>
> You received this question notification because you asked the question.
>
>
> -----
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>
>

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Changing to solved status as per the user comment