Printing from iMindmap software results in squashed text

Hi,

Thanks for reporting the issue. In order to help us understand the issue please follow steps provided in https://wiki.ubuntu.com/DebuggingPrintingProblems (Capturing print job data) and send us the printout file.

**Please use "Create a bug report" to attach the logs as "Ask a Question" does not provide the file attachment option.

Thanks Sanjay
I have an HP Deskjet 3050 J610 series printer but I assume linux calls it something different
Where do I find the linux name for the printer so I can use it in the CUPS commands?
Thanks
Raaj

> -----Original Message-----
> From: <email address hidden>
> Sent: Wed, 18 Jan 2012 04:20:50 -0000
> To: <email address hidden>
> Subject: Re: [Question #185019]: Printing from iMindmap software results
> in squashed text
>
> Your question #185019 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/185019
>
> Status: Open => Answered
>
> Sanjay Kumar proposed the following answer:
> Hi,
>
> Thanks for reporting the issue. In order to help us understand the issue
> please follow steps provided in
> https://wiki.ubuntu.com/DebuggingPrintingProblems (Capturing print job
> data) and send us the printout file.
>
> **Please use "Create a bug report" to attach the logs as "Ask a
> Question" does not provide the file attachment option.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/185019/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/185019
>
> You received this question notification because you asked the question.

____________________________________________________________
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Hi Raaj,

You can get the print queue name by running "system-config-printer" command from the terminal.

Otherwise you can enable/disable print queue by following below steps.
=> run ""system-config-printer" command ->select correct printer -> uncheck Enabled checkbox (For disabling print queue in step 2)

=> run ""system-config-printer" command ->select correct printer -> Check Enabled checkbox (For Enabling print queue in step 6)

Thanks Sanjay

Files attached:
One is the printer output file
The other is the imindmap file from the imindmap application that I am using

I logged into ubuntu wiki and went to the bugs area and looked for qn 185019 but could not see it there or I would have updated and attached via there

Please advise if you require any further info/action from me

Thanks again for your quick and helpful responses

Raaj
> -----Original Message-----
> From: <email address hidden>
> Sent: Thu, 19 Jan 2012 05:15:49 -0000
> To: <email address hidden>
> Subject: Re: [Question #185019]: Printing from iMindmap software results
> in squashed text
>
> Your question #185019 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/185019
>
> Status: Open => Answered
>
> Sanjay Kumar proposed the following answer:
> Hi Raaj,
>
> You can get the print queue name by running "system-config-printer"
> command from the terminal.
>
> Otherwise you can enable/disable print queue by following below steps.
> => run ""system-config-printer" command ->select correct printer ->
> uncheck Enabled checkbox (For disabling print queue in step 2)
>
> => run ""system-config-printer" command ->select correct printer ->
> Check Enabled checkbox (For Enabling print queue in step 6)
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/185019/+confirm?answer_id=2
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/185019
>
> You received this question notification because you asked the question.

____________________________________________________________
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Hi Raaj,

I am not able to see the attachment.

**Please use "Create bug report" option (https://answers.launchpad.net/hplip/+question/185019/+makebug) to attach the logs as "Ask a Question" does not provide the file attachment option.

Thanks,
Sanjay

Thanks
Registered as bug report #919151

> -----Original Message-----
> From: <email address hidden>
> Sent: Fri, 20 Jan 2012 08:35:40 -0000
> To: <email address hidden>
> Subject: Re: [Question #185019]: Printing from iMindmap software results
> in squashed text
>
> Your question #185019 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/185019
>
> Status: Open => Answered
>
> Sanjay Kumar proposed the following answer:
> Hi Raaj,
>
> I am not able to see the attachment.
>
>
> **Please use "Create bug report" option
> (https://answers.launchpad.net/hplip/+question/185019/+makebug) to
> attach the logs as "Ask a Question" does not provide the file attachment
> option.
>
> Thanks,
> Sanjay
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/185019/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/185019
>
> You received this question notification because you asked the question.

____________________________________________________________
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Registered bug report #919151. So all updates will be provided there.