Black texts and pictures are bold and blurred on color prints with CP1025

Asked by Lark

EDIT : the same problem is reported here : https://answers.launchpad.net/hplip/+question/176428
Sorry for the duplicate question

When I print documents with my new CP1025 in color mode, black areas on the sheets (in particular characters and vectorial graphics) are printed with some kind of blur or shadow around it. Colored areas (eg. colored characters, pictures...) are correctly printed.

It seems to occur whatever the document I print (pdf, odt, jpg ...), and often make it unreadable in particular for small fonts. However, it doesn't affect black & white prints, on which everything is sharp (text, photos...)

Could it be a color profile issue ? Thank you in advance for your help.

My OS : Ubuntu 11.10
Here is the result of "hp-check -t" :

hp-check[3681]: info: :
Initializing. Please wait...
Ubuntu

11.10

scheduler is running

Linux lf123a 2.6.38-11-generic-phc #48~phc0-Ubuntu SMP Tue Aug 23 03:01:37 UTC 2011 i686 i686 i386 GNU/Linux

hp-check[3681]: info: :
hp-check[3681]: info: :---------------
hp-check[3681]: info: :| SYSTEM INFO |
hp-check[3681]: info: :---------------
hp-check[3681]: info: :
hp-check[3681]: info: :Basic system information:
hp-check[3681]: info: :Linux lf123a 2.6.38-11-generic-phc #48~phc0-Ubuntu SMP Tue Aug 23 03:01:37 UTC 2011 i686 i686 i386 GNU/Linux

hp-check[3681]: info: :
hp-check[3681]: info: :Distribution:
hp-check[3681]: info: :ubuntu 11.10
hp-check[3681]: info: :
hp-check[3681]: info: :Checking Python version...
hp-check[3681]: info: :OK, version 2.7.2 installed
hp-check[3681]: info: :
hp-check[3681]: info: :Checking PyQt 4.x version...
hp-check[3681]: info: :OK, version 4.8.5 installed.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for CUPS...
hp-check[3681]: info: :Status: scheduler is running
warning: Version: (cups-config) Not available. Unable to determine installed version of CUPS.)
warning: /etc/cups/cupsd.conf file not found or not accessible.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dbus/python-dbus...
hp-check[3681]: info: :dbus daemon is running.
hp-check[3681]: info: :python-dbus version: 0.84.0
hp-check[3681]: info: :
hp-check[3681]: info: :
hp-check[3681]: info: :------------------------------------
hp-check[3681]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[3681]: info: :------------------------------------
hp-check[3681]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: CUPS - Common Unix Printing System...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: CUPS devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: CUPS image - CUPS image development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: DBus - Message bus system...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: PolicyKit - Administrative policy framework...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: Python DBus - Python bindings for DBus...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: Python devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: Python XML libraries...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: SANE - Scanning library...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[3681]: info: :
hp-check[3681]: info: :
hp-check[3681]: info: :----------------------
hp-check[3681]: info: :| HPLIP INSTALLATION |
hp-check[3681]: info: :----------------------
hp-check[3681]: info: :
hp-check[3681]: info: :
hp-check[3681]: info: :Currently installed HPLIP version...
hp-check[3681]: info: :HPLIP 3.11.7 currently installed in '/usr/share/hplip'.
hp-check[3681]: info: :
hp-check[3681]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[3681]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.11.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.11.7
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

hp-check[3681]: info: :
hp-check[3681]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[3681]: info: :[plugin]
installed = 1
eula = 1

hp-check[3681]: info: :
hp-check[3681]: info: :Current contents of '~/.hplip/hplip.conf' file:
hp-check[3681]: info: :[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/usb/HP_LaserJet_CP1025?serial=00000GF02F0ES"
printer_name =
working_dir = .

[commands]
scan = /usr/bin/simple-scan %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 01/12/2011 20:30:29
version = 3.11.7

hp-check[3681]: info: :
hp-check[3681]: info: :--------------------------
hp-check[3681]: info: :| DISCOVERED USB DEVICES |
hp-check[3681]: info: :--------------------------
hp-check[3681]: info: :
hp-check[3681]: info: : Device URI Model
hp-check[3681]: info: : ----------------------------------------------- -----------------------------------------------
hp-check[3681]: info: : hp:/usb/HP_LaserJet_CP1025?serial=00000GF02F0ES HP LaserJet CP1025
hp-check[3681]: info: :
hp-check[3681]: info: :---------------------------------
hp-check[3681]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[3681]: info: :---------------------------------
hp-check[3681]: info: :
hp-check[3681]: info: :
hp-check[3681]: info: :HP_LaserJet_CP1025
hp-check[3681]: info: :------------------
hp-check[3681]: info: :Type: Printer
hp-check[3681]: info: :Device URI: hp:/usb/HP_LaserJet_CP1025?serial=00000GF02F0ES
hp-check[3681]: info: :PPD: /etc/cups/ppd/HP_LaserJet_CP1025.ppd
hp-check[3681]: info: :PPD Description: HP LaserJet cp1025, hpcups 3.11.7, requires proprietary plugin
hp-check[3681]: info: :Printer status: printer HP_LaserJet_CP1025 is idle. enabled since jeu. 01 déc. 2011 20:11:14 CET
 ready to print

hp-check[3681]: info: :Required plug-in status: Installed
hp-check[3681]: info: :Communication status: Good
hp-check[3681]: info: :
hp-check[3681]: info: :
hp-check[3681]: info: :----------------------
hp-check[3681]: info: :| SANE CONFIGURATION |
hp-check[3681]: info: :----------------------
hp-check[3681]: info: :
hp-check[3681]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
hp-check[3681]: info: :'hpaio' in '/etc/sane.d/dll.d/hplip'...
hp-check[3681]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking output of 'scanimage -L'...
hp-check[3681]: info: :

No scanners were identified. If you were expecting something different,

check that the scanner is plugged in, turned on and detected by the

sane-find-scanner tool (if appropriate). Please read the documentation

which came with this software (README, FAQ, manpages).

hp-check[3681]: info: :
hp-check[3681]: info: :---------------------
hp-check[3681]: info: :| PYTHON EXTENSIONS |
hp-check[3681]: info: :---------------------
hp-check[3681]: info: :
hp-check[3681]: info: :Checking 'cupsext' CUPS extension...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking 'pcardext' Photocard extension...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking 'hpmudext' I/O extension...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :Checking 'scanext' SANE scanning extension...
hp-check[3681]: info: :OK, found.
hp-check[3681]: info: :
hp-check[3681]: info: :
hp-check[3681]: info: :
hp-check[3681]: info: :-----------------
hp-check[3681]: info: :| USB I/O SETUP |
hp-check[3681]: info: :-----------------
hp-check[3681]: info: :
hp-check[3681]: info: :Checking for permissions of USB attached printers...
hp-check[3681]: info: :
HP Device 0xb2a at 001:004:
hp-check[3681]: info: : Device URI: hp:/usb/HP_LaserJet_CP1025?serial=00000GF02F0ES
hp-check[3681]: info: : Device node: /dev/bus/usb/001/004
hp-check[3681]: info: : Mode: 0664
hp-check[3681]: info: :getfacl : suppression du premier << / >> des noms de chemins absolus

# file: dev/bus/usb/001/004

# owner: root

# group: lp

user::rw-

user:florent:rw-

group::rw-

mask::rw-

other::r--

hp-check[3681]: info: :
hp-check[3681]: info: :---------------
hp-check[3681]: info: :| USER GROUPS |
hp-check[3681]: info: :---------------
hp-check[3681]: info: :
hp-check[3681]: info: :florent adm dialout fax cdrom floppy tape audio dip video plugdev fuse lpadmin netdev admin sambashare

error: User needs to be member of group 'lp' to enable print, scan & fax.
hp-check[3681]: info: :User member of group 'lpadmin'.
hp-check[3681]: info: :
hp-check[3681]: info: :-----------
hp-check[3681]: info: :| SUMMARY |
hp-check[3681]: info: :-----------
hp-check[3681]: info: :
error: 12 errors and/or warnings.
hp-check[3681]: info: :
hp-check[3681]: info: :Please refer to the installation instructions at:
hp-check[3681]: info: :http://hplip.sourceforge.net/install/index.html

hp-check[3681]: info: :
hp-check[3681]: info: :Done.

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Sanjay Kumar (sanjay-kumar14) said :
#1

Hi,

Thanks for reporting the bug in HPLIP. To help us understand and analyze the issue please install HPLIP release from http://hplipopensource.com/hplip-web/index.html and then do the following.

1) run "hp-toolbox -g" command in the terminal and then
   a)Remove all the print queues if present, on pressing the minus (-) button. And then re-add the printer using Plus (+) button.

=> Please do the following to capture some logs.

    a)Open /etc/cups/cupsd.conf in root mode and replace

        LogLevel warn

          with

       LogLevel debug
       hpLogLevel 15

    b) Open Terminal and run following commands:
       => su
       => /etc/init.d/cups restart
                  or
       => service cups restart
       => cd /tmp
       => rm *.out
       => rm *.bmp
       => hp-check -t > /tmp/hpcheck.log

    c) Try to print the file and then send
          => /var/log/syslog (if present),
          => /var/log/messages (if present),
          => /var/log/cups/error_log
          => /tmp/*.bmp
          => /tmp/*.out
          => /tmp/hpcheck.log
          => document used for printing

    d) Please let me know the application used for testing.

For attaching the logs please create a bug at https://bugs.launchpad.net/hplip/+filebug
 and then attach the logs, because you wont be able to attach them here.

Thanks,
Sanjay

Revision history for this message
Lark (florent-g) said :
#2

Hello,

Thank you for your answer. I created the bug and attached the files you required : https://bugs.launchpad.net/hplip/+bug/903391
However, as I mentioned it above my issue seems to be very similar to this one : https://bugs.launchpad.net/hplip/+bug/889306

Thank you for your help.
Lark

Revision history for this message
Haluk (vahabo) said :
#3

Hello everybody,
Here is my solution with the "blurry text -in black- problem of HP cp1025" in Ubuntu 11.10.
I first of all installed hpijs packages from the synaptics. Secondly changed hpcups option with hpijs in the printer drivers option. Simply opened "printer properties" by a right-click on the printer (in system-config-printer) , selected Make and Model change, selected HP and Lazerjet cp1025 and on the right window selected hpijs.

Hope this will work in others.

Can you help with this problem?

Provide an answer of your own, or ask Lark for more information if necessary.

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