HPLIP

"make" exit with error status, HP Deskjet F370 doesn't work with any hplip version...

Asked by voverius

Sorry for my bad English...
I have tried install a hplip-2.7.10 on Open SuSE 10.3 distribution. When i tried install with self-extracting package, became a error:
BUILD AND INSTALL
-----------------
Running './configure --disable-network-build --disable-pp-build --disable-fax-build --enable-gui-build --enable-scan-build --enable-doc-build --enable-foomatic-ppd-install --disable-foomatic-xml-install --with-hpppddir=/usr/share/cups/model/manufacturer-PPDs/hp --disable-hpijs-only-build --prefix=/usr'
Please wait, this may take several minutes...
Command completed successfully.

Running 'make clean'
Please wait, this may take several minutes...
Command completed successfully.

Running 'make'
Please wait, this may take several minutes...
error: 'make' command failed with status code 2

when I tried install with a regular tarball, with configuration options like above, a problem was occured:

/usr/bin/sed: can't read /usr/lib/libgphoto2.la: No such file or directory
libtool: link: `/usr/lib/libgphoto2.la' is not a valid libtool archive
make: *** [cupsext.la] Error 1

on Open SuSE 10.3 hplip-2.7.7-63 is installed... But hplip doesn't work with my multitasking devices.. Model is HP Deskjet F370.
OS, and hp-toolbox detect my printer/scanner, but hp-toolbox says:
Device is not conected or not suported.
Linuxprinting.org says, that HP Deskjet F370 is fully supported...

hp-check -t results:
P Linux Imaging and Printing System (ver. 2.7.7)
Dependency/Version Check Utility ver. 10.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux alchemikas 2.6.22.5-31-default #1 SMP 2007/09/21 22:29:00 UTC i686 i686 i386 GNU/Linux

Distribution:
suse 10.3

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.1 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
OK, Version 4.7 installed

Checking for CUPS...
Status: scheduler is running
Version: 1.2.12

----------------
| DEPENDENCIES |
----------------

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 2.7.7 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.7.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/cups/model/manufacturer-PPDs/hplip
ppdbase=/usr/share/cups/model/manufacturer-PPDs
doc=/usr/share/doc/packages/hplip
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
foomatic=/usr/share/foomatic

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-xml-install=no
foomatic-ppd-install=yes
internal-tag=2.7.7.27

----------------------
| INSTALLED PRINTERS |
----------------------

Deskjet_F300
------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/Deskjet_F300_series?serial=CN6B3GK59V04KH
PPD: /etc/cups/ppd/Deskjet_F300.ppd
PPD Description: HP DeskJet F300 Foomatic/hpijs (recommended)
Printer status: printer Deskjet_F300 disabled since 2007 m. lapkričio 08 d. 18:32:20 - Paused

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking proper HPLIP I/O setup (USB I/O only)...
udev "usb_device" access mode: 0664 (OK)

Checking for permissions of USB attached printers...

Is user 'egis' a member of the 'lp' group?
Yes (OK)

-----------
| SUMMARY |
-----------

No errors or warnings.

How can I solve this problem?

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#1

I'm going to work on reproducing this. Although I may not have information for you until next week.

Sorry for the delay.

Revision history for this message
John Hosszu (john-hosszu) said : 		#2

Try installing the following package manually, then re-run the installer.

libgphoto2-devel

Let us know how it goes...

jh

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#3

I think the resolution is to manually install libgphoto2-devel at this time. Although this will be fixed in the next release.

Setting to answered.

A

Revision history for this message
voverius (egidijus-kamarauskas) said : 		#4

On Wed, 14 Nov 2007 16:35:23 -0000
Aaron Albright <email address hidden> wrote:

I am istalled recommendet package...
Nothing... I was without a access to a Internet, and can't get answer
to you... I think, Hplip installer is with a bug... becouse, when I
tried to install, hplip tried to connect to Internet.. But, in another
times, hplip installer doesn't try this...

> Your question #17471 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/17471
>
> Status: Needs information => Answered
>
> Aaron Albright proposed the following answer:
> I think the resolution is to manually install libgphoto2-devel at this
> time. Although this will be fixed in the next release.
>
> Setting to answered.
>
> A
>

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#5

The installed checks your internet status to make sure the installer will work. Because you will need to download/install dependency packages. You could try the manual install process:

http://hplip.sourceforge.net/install/manual/index.html

A

Revision history for this message
voverius (egidijus-kamarauskas) said : 		#6

Thanks... All dependences is installed.. I have installed it new. But
another problem occured: when HPLIP detect my printer, he has only
drivers for Laserjet devices. I tried to select manualy PPD file, I
can't find any PPD file for DeskJet... It's possible, that i have
maked a misstake in a compilation procedure? My comands executed:
./configure --disable-network-build --disable-pp-build
--disable-fax-build --enable-gui-build --enable-scan-build
--enable-doc-build --enable-foomatic-ppd-install
--disable-foomatic-xml-install
--with-hpppddir=/usr/share/cups/model/manufacturer-PPDs/hp
--disable-hpijs-only-build --prefix=/usr
ALL was good. Than I was executed "make" {all good was};
"su -c "make install"", all was good...
P.S. thank you very much... If on this time HPLIP will don't work
again, i will leave it still..

> Your question #17471 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/17471
>
> Status: Open => Answered
>
> Aaron Albright proposed the following answer:
> The installed checks your internet status to make sure the installer
> will work. Because you will need to download/install dependency
> packages. You could try the manual install process:
>
> http://hplip.sourceforge.net/install/manual/index.html
>
> A
>

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#7

It sounds like something didn't get installed correctly. If possible lets remove hplip and re-install using the automatic installer. It will work with Suse 10.3 with some adjustments.

Remove hplip:

Open terminal
go into the hplip source directory (ie cd ~/Desktop/hplip-2.7.10/
Run:
su
make uninstall
make clean
cd ..
rm -rf hplip-2.7.10

Go to http://hplip.sf.net
download the automatic installer.
Open using the Suse package manager Yast, install glibphoto2-devel

Install hplip using the automatic installer.
Open terminal.
Run sh hplip-2.7.10.run
Follow the direction for suse 10.3.

It should work..let me know if need further assistance.

A

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#8

Also you could wait until the next release of HPLIP which will be shortly as the suse 10.3 problem will be fixed.

A

Revision history for this message
voverius (egidijus-kamarauskas) said : 		#9

On Fri, 16 Nov 2007 21:43:03 -0000
Aaron Albright <email address hidden> wrote:

I will wait for a next release of HPLIP. Thanks for help...

> Your question #17471 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/17471
>
> Aaron Albright proposed the following answer:
> Also you could wait until the next release of HPLIP which will be
> shortly as the suse 10.3 problem will be fixed.
>
> A
>

Revision history for this message
voverius (egidijus-kamarauskas) said : 		#10

thanks. I have solved this problem self. I have instaled recomended dependences {libphoto-devel or same, you have it recomendet for me.)
then i have uninstalled all hplip and from www.opensuse.com i have installed a hplip-2,7,7 with 1-click-install. All work now...
I think maybe my hplip version was wrong, with same bug...
my way for this problem solving in a Open suSE 10,3:
1)add user to "ld" group;
2)install "libphoto-devel" (i don't remember a really name of this package)
3)remove all HPLIP;
4)Go to www.opensuse.com, select "get software", search hplip..
5)install it with 1Click-install....
On my machine after this all work...

> Status: Answered => Open
>
> You are still having a problem:
> On Fri, 16 Nov 2007 21:43:03 -0000
> Aaron Albright <email address hidden> wrote:
>

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#11

Changing status to answered.

A

Revision history for this message
bblank (brianblank) said : 		#12

fyi... Same problem occured in openSuse 11.0. I installed the above recommended package and was able to get past the problem.

Revision history for this message
voverius (voverius1) said : 		#13

maybe you can try to reinstall it [hplip or same..]. Reinstalation was helpful for me.

Can you help with this problem?

Provide an answer of your own, or ask voverius for more information if necessary.

To post a message you must log in.