3310 wont print from ubuntu 10.04 hplip 3.11.3a

Hi,

Can you please post the result of command 'hp-check -t' here??

Thanks and Regards
Ani Balakrishnan

On Sun, 15 May 2011 23:05:49 -0400, Ani Balakrishnan
<email address hidden> wrote:

> Your question #157652 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/157652
>
> Status: Open => Answered
>
> Ani Balakrishnan proposed the following answer:
> Hi,
>
> Can you please post the result of command 'hp-check -t' here??
>
> Thanks and Regards
> Ani Balakrishnan
>

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Requested file attached

Hi,

Copy and paste the entire output of command 'hp-check -t' here. We cannot attach file to launchpad queries.

Can you please try to delete the device from printer queue and re-addit.

Thanks and Regards
Ani Balakrishnan

On Tue, 17 May 2011 23:20:52 -0400, Ani Balakrishnan
<email address hidden> wrote:

> Your question #157652 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/157652
>
> Status: Open => Answered
>
> Ani Balakrishnan proposed the following answer:
> Hi,
>
> Copy and paste the entire output of command 'hp-check -t' here. We
> cannot attach file to launchpad queries.
>
> Can you please try to delete the device from printer queue and re-add it.

This seems to have fixed the problem. Strangely, when the printer would
not print, I could check the ink levels. Now that it prints OK, I cannot
check ink levels. Feature not available. Could it have misidentified the
printer? Thanks for the advice.
>
> Thanks and Regards
> Ani Balakrishnan
>

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Using Opera's revolutionary email client: http://www.opera.com/mail/

Hi Paul,

Glad to know that printing problem is resolved. But strange to know that you are not able see the Ink Level. Please run "hp-check -t" from the terminal and post the complete output here.

Thanks for using HPLIP.

Thanks and Regards,
Srikanth Lokare

On Mon, 23 May 2011 07:01:14 -0400, Srikanth
<email address hidden> wrote:

> Your question #157652 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/157652
>
> Status: Open => Answered
>
> Srikanth proposed the following answer:
> Hi Paul,
>
> Glad to know that printing problem is resolved. But strange to know that
> you are not able see the Ink Level. Please run "hp-check -t" from the
> terminal and post the complete output here.

paul@paul-laptop:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.11.3a)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before
compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a
distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied
tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This
mode
will check both of the above cases (both compile- and run-time
dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux paul-laptop 2.6.32-31-generic #61-Ubuntu SMP Fri Apr 8 18:24:35 UTC
2011 i686 GNU/Linux

Distribution:
ubuntu 10.04

Checking Python version...
OK, version 2.6.5 installed

Checking PyQt 4.x version...
OK, version 4.7.2 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.4.3
error_log is set to level: debug

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with
the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r
parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System
development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language
interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library
development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of
programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for
commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the
libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax
functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming
language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.11.3a currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.11.3a

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.11.3a
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.11.3a
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
eula = 1
installed = 1

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = HP-Photosmart-3300-series
working_dir = .
device_uri = "hp:/net/Photosmart_3300_series?zc=HP3150"

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[installation]
version = 3.11.3a
date_time = 05/23/2011 16:56:59

[settings]
systray_messages = 0
systray_visible = 0

[fax]
email_address =
voice_phone =

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
device_list =
interval = 5

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Epson-Stylus-Photo-2200
-----------------------
Type: Unknown
Device URI: smb://HOME/SUESPC/EPSON%20Stylus%20Photo%202200
PPD: /etc/cups/ppd/Epson-Stylus-Photo-2200.ppd
PPD Description: Epson Stylus Photo 2200 - CUPS+Gutenprint v5.2.5
Simplified
Printer status: printer Epson-Stylus-Photo-2200 is idle. enabled since Sun
24 Apr 2011 06:06:13 PM EDT
warning: Printer is not HPLIP installed. Printers must use the hp: or
hpfax: CUPS backend to function in HPLIP.

HP-Photosmart-3300-series
-------------------------
Type: Unknown
Device URI:
dnssd://Photosmart%203300%20series%20%5B41BF83%5D._pdl-datastream._tcp.local/
PPD: /etc/cups/ppd/HP-Photosmart-3300-series.ppd
PPD Description: HP Photosmart 3300 Series, hpcups 3.11.3a
Printer status: printer HP-Photosmart-3300-series is idle. enabled since
Wed 18 May 2011 03:41:06 PM EDT
warning: Printer is not HPLIP installed. Printers must use the hp: or
hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

---------------
| USER GROUPS |
---------------

paul adm lp dialout cdrom plugdev lpadmin admin nopasswdlogin sambashare

-----------
| SUMMARY |
-----------

error: 2 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.
paul@paul-laptop:~$

>
> Thanks for using HPLIP.
>
> Thanks and Regards,
> Srikanth Lokare
>

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Using Opera's revolutionary email client: http://www.opera.com/mail/

Hi Paul,

Please delete the existing print queue and re-configure the device using "hp-setup". Please let us know on the same.

Thanks and Regards,
Srikanth Lokare