HPLIP

Deskjet 1050 scanner won't work

Asked by Pedroski

I bought a HP Deskjet 1050 yesterday. The printer works fine, but any attempt at scanning comes up with 'device busy' I do not suspect any mechanical error, because it is new, and it works with my son's Windows computer. I have gimp and xsane installed. Any tips out there? Thanks!
Here is the output of hp-check -r

[pedroski@fangshan ~]$ hp-check -r

HP Linux Imaging and Printing System (ver. 3.10.9)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux fangshan 2.6.35.12-88.fc14.i686 #1 SMP Thu Mar 31 22:12:38 UTC 2011 i686 i686 i386 GNU/Linux

Distribution:
fedora 14

Checking Python version...
OK, version 2.7.0 installed

Checking PyQt 4.x version...
OK, version 4.8.3 installed.

Checking for CUPS...
Status: scheduler is running
warning: Version: (cups-config) Not available. Unable to determine installed version of CUPS.)
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------
| RUNTIME DEPENDENCIES |
------------------------

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.10.9 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.10.9

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.10.9
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.10.9.11
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 04/17/2011 14:55:08
version = 3.10.9.11

[last_used]
device_uri = hp:/usb/Deskjet_1050_J410_series?serial=CN0CN3H3CZ05HW
printer_name =
working_dir = .

[settings]
systray_visible = 0
systray_messages = 0

[commands]
scan =

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  ------------------------------------------------------ -------------------------------
  hp:/usb/Deskjet_1050_J410_series?serial=CN0CN3H3CZ05HW HP Deskjet 1050 J410 series

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Deskjet-1050-J410-series
------------------------
Type: Unknown
Device URI: usb://HP/Deskjet%201050%20J410%20series?serial=CN0CN3H3CZ05HW
PPD: /etc/cups/ppd/Deskjet-1050-J410-series.ppd
PPD Description: HP Deskjet 1050 j410 Series, hpcups 3.10.9
Printer status: printer Deskjet-1050-J410-series is idle. enabled since Sun 17 Apr 2011 12:46:34 PM CST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

Deskjet_1050_J410
-----------------
Type: Printer
Device URI: hp:/usb/Deskjet_1050_J410_series?serial=CN0CN3H3CZ05HW
PPD: /etc/cups/ppd/Deskjet_1050_J410.ppd
PPD Description: HP Deskjet 1050 j410 Series, hpcups 3.10.9
Printer status: printer Deskjet_1050_J410 is idle. enabled since Sun 17 Apr 2011 01:55:53 PM CST
Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `v4l:/dev/video0' is a Noname USB2.0 1.3M UVC WebCam virtual device
device `hpaio:/usb/Deskjet_1050_J410_series?serial=CN0CN3H3CZ05HW' is a Hewlett-Packard Deskjet_1050_J410_series all-in-one

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x8911 at 001:010:
    Device URI: hp:/usb/Deskjet_1050_J410_series?serial=CN0CN3H3CZ05HW
    Device node: /dev/bus/usb/001/010
    Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/001/010
# owner: root
# group: lp
user::rw-
user:pedroski:rw-
group::rw-
group:lp:rw-
mask::rw-
other::r--

---------------
| USER GROUPS |
---------------

pedroski lp

-----------
| SUMMARY |
-----------

error: 2 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.
[pedroski@fangshan ~]$

Question information

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Status:
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Solved by:
Pedroski
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Last reply:
Revision history for this message
Srikanth (srikanth-lokare) said : 		#1

Hi Pedroski,

Can you please try this with latest HPLIP (3.11.3a) release. You can download the same from http://hplipopensource.com/hplip-web/gethplip.html

Thanks for using HPLIP

Thanks and Regards,
Srikanth Lokare

Revision history for this message
Pedroski (peternanjing) said : 		#2

Thanks for your reply.

I did the install of the latest version of hplip. It installed a lot of things.

If I start xsane now, the windows go black when I click Preview scan, then after a while I get 'failed to start scanner: error during device IO'

or this:

[pedroski@fangshan ~]$ scanimage -d hpaio:/usb/Deskjet_1050_J410_series?serial=CN0CN3H3CZ05HW -T
scanimage: sane_start: Error during device I/O

Revision history for this message
Pedroski (peternanjing) said : 		#3

Thanks for your reply.

I did the install of the latest version of hplip. It installed a lot of
things.

If I start xsane now, the windows go black when I click Preview scan, then
after a while I get 'failed to start scanner: error during device IO'

or this:

[pedroski@fangshan ~]$ scanimage -d
hpaio:/usb/Deskjet_1050_J410_series?serial=CN0CN3H3CZ05HW -T
scanimage: sane_start: Error during device I/O

As I said, the printer is new, as is the cable, and it works on another,
Windows computer. I get no SE Linux context errors, so I don't think that is
the source of the problem.

On Mon, Apr 18, 2011 at 12:01 PM, Srikanth <
<email address hidden>> wrote:

> Your question #153133 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/153133
>
> Status: Open => Answered
>
> Srikanth proposed the following answer:
> Hi Pedroski,
>
> Can you please try this with latest HPLIP (3.11.3a) release. You can
> download the same from http://hplipopensource.com/hplip-
> web/gethplip.html
>
> Thanks for using HPLIP
>
> Thanks and Regards,
> Srikanth Lokare
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/153133/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/153133
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
Pedroski (peternanjing) said : 		#4

Oh yeah, I'm also getting this message from HP DEvice Manager: Output tray closed Mon Apr 18 15:43:47 2011 (most recent) Code 1035

Revision history for this message
Pedroski (peternanjing) said : 		#5

Little update: I restarted the computer twice after installing and running hp-setup, but still couldn't scan. I unplugged the Deskjet and then plugged it in again. Now it works!!! I can scan under Linux!

Thanks for your advice, looks like the problem is solved, whatever it was.