HPLIP

OfficeJet Pro K850 Unwanted Self-Test Pages

Asked by rmflagg

I just installed a new magenta print cartridge, no big deal. The OJ K850 then printed a self-test page. Everything seemed fine. I printed out an image and there was no magenta, then the printer printed out another self-test page. No magenta.
I printed another self-test page, looked okay, magenta was there. I printed another image, no magenta and it printed another self-test page with no magenta.
I'm stumped!

UPDATE: *Every* time I print something, the printer prints out a self-test page.

I am running Ubuntu 10.04 with HPLIP 3.10.2 installed. The printer is connected via USB direct, no hubs.
I have never had these types of problems before!

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Sarbeswar Meher (sarbeswar-meher) said : 		#1

Please upgrade the HPLIP version to latest 3.10.6. Do you have only magenta cartridge installed in the printer?

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rmflagg (rmflagg-gmail) said : 		#2

No, I just installed a new magenta cartridge.

On Tue, Sep 21, 2010 at 3:34 AM, Sarbeswar Meher <
<email address hidden>> wrote:

> Your question #125436 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/125436
>
> Status: Open => Answered
>
> Sarbeswar Meher proposed the following answer:
> Please upgrade the HPLIP version to latest 3.10.6. Do you have only
> magenta cartridge installed in the printer?
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/125436/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/125436
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
rmflagg (rmflagg-gmail) said : 		#3

Well, I have installed 3.10.6 like was suggested....here is my situation:

  Every time I print any type of document/image, it prints out a self-test page. What could be causing this??!

Revision history for this message
Sarbeswar Meher (sarbeswar-meher) said : 		#4

Can you check in System -> Administration -> Printing.

Select the printer and right click and action on "Properties".

Check Settings.

Even I'm also not sure about how to disable self-test page print.

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rmflagg (rmflagg-gmail) said : 		#5

What exactly am I looking for when I check the Settings?

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rmflagg (rmflagg-gmail) said : 		#6

Any help? This printer is now unusable because of this problem.

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Launchpad Janitor (janitor) said : 		#7

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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rmflagg (rmflagg-gmail) said : 		#8

Thanks for no help!

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Ani Balakrishnan (anib) said : 		#9

Hi,
 The test page that printed each time is HPLIP/CUPS/Cartride test page?? As you installed magenta cartridge recently most probably that will be cartridge test page and magenta is not printing means cartridge configuration not properly happened. If so this is a hardware problem and please contact HP Total care at http://www.hp.com/cgi-bin/hpsupport/index.pl for this issue.

 If the test page is HPLIP test page please post the result of hp-check -t here.

 Sorry for the delay in reply

Thanks and Regards
Ani Balakrishnan

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