HPLIP

hp-setup doesn't discover hp Deskjet F2480 printer

Asked by ed

Problem:
I have all-in-one device hp Deskjet F2480 conected to usb port of Fedora 12 x86_64.
When I installed hplip 3.9.12 everything was OK. I've printed and scaned with it.
Suddenly it stoped to work. I removed the printer in hp-setup hoping that
hp-setup will discover my printer and everything will be OK.
But this doesn't happend. Now hp-setup doesn't see my printer.
I don't know what to do.
When I turn the printer on there is warrnig:
"There is no driver for HP Deskjet F2400 series"

I install all coming updates.
Just before the event I've installed samba in my system.

Here is the output of hp-check -t command (I've added translations of messages
that were not in english in curly brackets):
hp-check[2257]: info: :
Initializing. Please wait...
planista jest uruchomiony {en:scheduler is running}

1.4.2

Linux localhost.localdomain 2.6.31.12-174.2.3.fc12.x86_64 #1 SMP Mon Jan 18 19:52:07 UTC 2010 x86_64 x86_64 x86_64 GNU/Linux

hp-check[2257]: info: :
hp-check[2257]: info: :---------------
hp-check[2257]: info: :| SYSTEM INFO |
hp-check[2257]: info: :---------------
hp-check[2257]: info: :
hp-check[2257]: info: :Basic system information:
hp-check[2257]: info: :Linux localhost.localdomain 2.6.31.12-174.2.3.fc12.x86_64 #1 SMP Mon Jan 18 19:52:07 UTC 2010 x86_64 x86_64 x86_64 GNU/Linux

hp-check[2257]: info: :
hp-check[2257]: info: :Distribution:
hp-check[2257]: info: :fedora 12
hp-check[2257]: info: :
hp-check[2257]: info: :Checking Python version...
hp-check[2257]: info: :OK, version 2.6.2 installed
hp-check[2257]: info: :
hp-check[2257]: info: :Checking PyQt 4.x version...
hp-check[2257]: info: :OK, version 4.6.2 installed.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for CUPS...
hp-check[2257]: info: :Status: planista jest uruchomiony {en:scheduler is running}
hp-check[2257]: info: :Version: 1.4.2
hp-check[2257]: info: :error_log is set to level: warn
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dbus/python-dbus...
hp-check[2257]: info: :dbus daemon is running.
hp-check[2257]: info: :python-dbus version: 0.83.0
hp-check[2257]: info: :
hp-check[2257]: info: :
hp-check[2257]: info: :------------------------------------
hp-check[2257]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[2257]: info: :------------------------------------
hp-check[2257]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: CUPS - Common Unix Printing System...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: CUPS devel- Common Unix Printing System development files...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: CUPS image - CUPS image development files...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: DBus - Message bus system...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: libtool - Library building support services...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: libusb - USB library...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: PolicyKit - Administrative policy framework...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: Python DBus - Python bindings for DBus...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: Python devel - Python development files...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: Python XML libraries...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: SANE - Scanning library...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: SANE - Scanning library development files...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :
hp-check[2257]: info: :----------------------
hp-check[2257]: info: :| HPLIP INSTALLATION |
hp-check[2257]: info: :----------------------
hp-check[2257]: info: :
hp-check[2257]: info: :en.:scheduler is running
hp-check[2257]: info: :Currently installed HPLIP version...
hp-check[2257]: info: :HPLIP 3.9.12 currently installed in '/usr/share/hplip'.
hp-check[2257]: info: :
hp-check[2257]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[2257]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.12

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/cups/model/HP
ppdbase=/usr/share/cups/model
doc=/usr/share/doc/hplip-3.9.12
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.9.12.29
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
hpcups-only-build=no
hpijs-only-build=no

hp-check[2257]: info: :
hp-check[2257]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[2257]: info: :# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

hp-check[2257]: info: :
hp-check[2257]: info: :Current contents of '~/.hplip/hplip.conf' file:
hp-check[2257]: info: :[installation]
version = 3.9.12.29
date_time = 13.02.2010 16:43:30

hp-check[2257]: info: :
hp-check[2257]: info: :--------------------------
hp-check[2257]: info: :| DISCOVERED USB DEVICES |
hp-check[2257]: info: :--------------------------
hp-check[2257]: info: :
hp-check[2257]: info: :No devices found.
hp-check[2257]: info: :
hp-check[2257]: info: :---------------------------------
hp-check[2257]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[2257]: info: :---------------------------------
hp-check[2257]: info: :
hp-check[2257]: info: :
hp-check[2257]: info: :lpstat
hp-check[2257]: info: :------
hp-check[2257]: info: :Type: Unknown
hp-check[2257]: info: :Device URI: Nie dodano celów. {en:no target}
hp-check[2257]: info: :
hp-check[2257]: info: :
hp-check[2257]: info: :----------------------
hp-check[2257]: info: :| SANE CONFIGURATION |
hp-check[2257]: info: :----------------------
hp-check[2257]: info: :
hp-check[2257]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
hp-check[2257]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking output of 'scanimage -L'...
hp-check[2257]: info: :

No scanners were identified. If you were expecting something different,

check that the scanner is plugged in, turned on and detected by the

sane-find-scanner tool (if appropriate). Please read the documentation

which came with this software (README, FAQ, manpages).

hp-check[2257]: info: :
hp-check[2257]: info: :---------------------
hp-check[2257]: info: :| PYTHON EXTENSIONS |
hp-check[2257]: info: :---------------------
hp-check[2257]: info: :
hp-check[2257]: info: :Checking 'cupsext' CUPS extension...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking 'pcardext' Photocard extension...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking 'hpmudext' I/O extension...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :Checking 'scanext' SANE scanning extension...
hp-check[2257]: info: :OK, found.
hp-check[2257]: info: :
hp-check[2257]: info: :
hp-check[2257]: info: :
hp-check[2257]: info: :-----------------
hp-check[2257]: info: :| USB I/O SETUP |
hp-check[2257]: info: :-----------------
hp-check[2257]: info: :
hp-check[2257]: info: :Checking for permissions of USB attached printers...
hp-check[2257]: info: :
HP Device 0x7611 at 001:003:
hp-check[2257]: info: : Device URI: hp:/usb/Deskjet_F2400_series?serial=CN9821M0SH05BS
error: Unsupported model: Deskjet_F2400_series
hp-check[2257]: info: :
hp-check[2257]: info: :---------------
hp-check[2257]: info: :| USER GROUPS |
hp-check[2257]: info: :---------------
hp-check[2257]: info: :
hp-check[2257]: info: :eb sys lp

hp-check[2257]: info: :
hp-check[2257]: info: :-----------
hp-check[2257]: info: :| SUMMARY |
hp-check[2257]: info: :-----------
hp-check[2257]: info: :
hp-check[2257]: info: :No errors or warnings.
hp-check[2257]: info: :
hp-check[2257]: info: :Done.

The output of /usr/lib/cups/backend/hp is:
direct hp "Unknown" "HP Printer (HPLIP)"

And here is the excerpt from the output of lsusb -v command:
Bus 001 Device 003: ID 03f0:7611 Hewlett-Packard
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  idVendor 0x03f0 Hewlett-Packard
  idProduct 0x7611
  bcdDevice 1.00
  iManufacturer 1 HP
  iProduct 2 Deskjet F2400 series
  iSerial 3 CN9821M0SH05BS
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 101
    bNumInterfaces 3
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xc0
      Self Powered
    MaxPower 2mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 204
      bInterfaceProtocol 0
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x01 EP 1 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x82 EP 2 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 1
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 7 Printer
      bInterfaceSubClass 1 Printer
      bInterfaceProtocol 2 Bidirectional
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x08 EP 8 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x89 EP 9 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 2
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 255 Vendor Specific Subclass
      bInterfaceProtocol 255 Vendor Specific Protocol
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x06 EP 6 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x87 EP 7 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 2
      bAlternateSetting 1
      bNumEndpoints 2
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 212
      bInterfaceProtocol 0
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x06 EP 6 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x87 EP 7 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
Device Qualifier (for other device speed):
  bLength 10
  bDescriptorType 6
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  bNumConfigurations 1
Device Status: 0x0001
  Self Powered

Edward

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
anup
Solved:
Last query:
Last reply:
Revision history for this message
anup (osta6161) said : 		#1

Is the behavior same with root user?

Also , share the syslog. Below are the steps:
        (*) Disconnect the printer.
        (*) Run:
                 sudo tail -f /var/log/syslog
        (*) Reconnect the printer and send a job to print.

Post all of the output in syslog.

Thanks,

A

Revision history for this message
ed (ebart) said : 		#2

Hi, anup
The answar on your first question is yes,
when I run hp-setup as root the printer is not discovered and on console there
error: No devices found on bus: usb
There is no /var/log/syslog file on my system. I run tail -f /var/log/messages and the output is:
Feb 16 10:28:21 localhost dhclient[953]: DHCPACK from 10.0.0.138
Feb 16 10:28:21 localhost NetworkManager: <info> DHCP: device eth0 state changed reboot -> renew
Feb 16 10:28:21 localhost NetworkManager: <info> address 10.0.0.1
Feb 16 10:28:21 localhost NetworkManager: <info> prefix 24 (255.255.255.0)
Feb 16 10:28:21 localhost NetworkManager: <info> gateway 10.0.0.138
Feb 16 10:28:21 localhost NetworkManager: <info> nameserver '10.0.0.138'
Feb 16 10:28:21 localhost NetworkManager: <info> domain name 'lan'
Feb 16 10:28:21 localhost dhclient[953]: bound to 10.0.0.1 -- renewal in 3155 seconds.
Feb 16 10:30:15 localhost kernel: usb 1-7: USB disconnect, address 3
Feb 16 10:30:15 localhost kernel: usblp0: removed
Feb 16 10:31:15 localhost kernel: usb 1-7: new high speed USB device using ehci_hcd and address 4
Feb 16 10:31:15 localhost kernel: usb 1-7: New USB device found, idVendor=03f0, idProduct=7611
Feb 16 10:31:15 localhost kernel: usb 1-7: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Feb 16 10:31:15 localhost kernel: usb 1-7: Product: Deskjet F2400 series
Feb 16 10:31:15 localhost kernel: usb 1-7: Manufacturer: HP
Feb 16 10:31:15 localhost kernel: usb 1-7: SerialNumber: CN9821M0SH05BS
Feb 16 10:31:15 localhost kernel: usb 1-7: configuration #1 chosen from 1 choice
Feb 16 10:31:15 localhost kernel: usblp0: USB Bidirectional printer dev 4 if 1 alt 0 proto 2 vid 0x03F0 pid 0x7611
Feb 16 10:31:15 localhost udev-configure-printer: invalid or missing IEEE 1284 Device ID
Feb 16 10:31:16 localhost hp[5542]: io/hpmud/model.c 528: no Deskjet_F2400_series attributes found in /usr/share/hplip/data/models/models.dat
Feb 16 10:31:16 localhost hp[5542]: io/hpmud/model.c 539: no Deskjet_F2400_series attributes found in /usr/share/hplip/data/models/unreleased/unreleased.dat
Feb 16 10:31:16 localhost hp[5542]: io/hpmud/musb.c 2022: ignoring hp:/usb/Deskjet_F2400_series?serial=CN9821M0SH05BS support=0
Feb 16 10:31:16 localhost hp[5542]: io/hpmud/pp.c 627: unable to read device-id ret=-1
Feb 16 10:31:16 localhost python: io/hpmud/model.c 528: no Deskjet_F2400_series attributes found in /usr/share/hplip/data/models/models.dat
Feb 16 10:31:16 localhost python: io/hpmud/model.c 539: no Deskjet_F2400_series attributes found in /usr/share/hplip/data/models/unreleased/unreleased.dat
Feb 16 10:31:16 localhost python: io/hpmud/musb.c 2022: ignoring hp:/usb/Deskjet_F2400_series?serial=CN9821M0SH05BS support=0
Feb 16 10:31:16 localhost python: io/hpmud/pp.c 627: unable to read device-id ret=-1
Feb 16 10:33:01 localhost nmbd[1126]: [2010/02/16 10:33:01, 0] nmbd/nmbd_browsesync.c:350(find_domain_master_name_query_fail)
Feb 16 10:33:01 localhost nmbd[1126]: find_domain_master_name_query_fail:
Feb 16 10:33:01 localhost nmbd[1126]: Unable to find the Domain Master Browser name BARTNIK<1b> for the workgroup BARTNIK.
Feb 16 10:33:01 localhost nmbd[1126]: Unable to sync browse lists in this workgroup.
Feb 16 10:33:44 localhost ntpd[1101]: synchronized to 193.110.157.147, stratum 2
Feb 16 10:43:00 localhost ntpd[1101]: synchronized to 77.245.91.218, stratum 2

Revision history for this message
ed (ebart) said : 		#3

Sorry, I've forgoten about printing a job.
I can't print because there is no printer in my system.
The only option in gedit is Print to file.
ed

Revision history for this message
ed (ebart) said : 		#4

when I try to print using lp command. There is
lp: błąd - brak dostępnego domyślnego celu. {error- no default target}

Revision history for this message
ed (ebart) said : 		#5

There is no /var/log/syslog file on my system. I run tail -f /var/log/messages and the output is:
Feb 16 10:28:21 localhost dhclient[953]: DHCPACK from 10.0.0.138
Feb 16 10:28:21 localhost NetworkManager: <info> DHCP: device eth0 state changed reboot -> renew
Feb 16 10:28:21 localhost NetworkManager: <info> address 10.0.0.1
Feb 16 10:28:21 localhost NetworkManager: <info> prefix 24 (255.255.255.0)
Feb 16 10:28:21 localhost NetworkManager: <info> gateway 10.0.0.138
Feb 16 10:28:21 localhost NetworkManager: <info> nameserver '10.0.0.138'
Feb 16 10:28:21 localhost NetworkManager: <info> domain name 'lan'
Feb 16 10:28:21 localhost dhclient[953]: bound to 10.0.0.1 -- renewal in 3155 seconds.
Feb 16 10:30:15 localhost kernel: usb 1-7: USB disconnect, address 3
Feb 16 10:30:15 localhost kernel: usblp0: removed
Feb 16 10:31:15 localhost kernel: usb 1-7: new high speed USB device using ehci_hcd and address 4
Feb 16 10:31:15 localhost kernel: usb 1-7: New USB device found, idVendor=03f0, idProduct=7611
Feb 16 10:31:15 localhost kernel: usb 1-7: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Feb 16 10:31:15 localhost kernel: usb 1-7: Product: Deskjet F2400 series
Feb 16 10:31:15 localhost kernel: usb 1-7: Manufacturer: HP
Feb 16 10:31:15 localhost kernel: usb 1-7: SerialNumber: CN9821M0SH05BS
Feb 16 10:31:15 localhost kernel: usb 1-7: configuration #1 chosen from 1 choice
Feb 16 10:31:15 localhost kernel: usblp0: USB Bidirectional printer dev 4 if 1 alt 0 proto 2 vid 0x03F0 pid 0x7611
Feb 16 10:31:15 localhost udev-configure-printer: invalid or missing IEEE 1284 Device ID
Feb 16 10:31:16 localhost hp[5542]: io/hpmud/model.c 528: no Deskjet_F2400_series attributes found in /usr/share/hplip/data/models/models.dat
Feb 16 10:31:16 localhost hp[5542]: io/hpmud/model.c 539: no Deskjet_F2400_series attributes found in /usr/share/hplip/data/models/unreleased/unreleased.dat
Feb 16 10:31:16 localhost hp[5542]: io/hpmud/musb.c 2022: ignoring hp:/usb/Deskjet_F2400_series?serial=CN9821M0SH05BS support=0
Feb 16 10:31:16 localhost hp[5542]: io/hpmud/pp.c 627: unable to read device-id ret=-1
Feb 16 10:31:16 localhost python: io/hpmud/model.c 528: no Deskjet_F2400_series attributes found in /usr/share/hplip/data/models/models.dat
Feb 16 10:31:16 localhost python: io/hpmud/model.c 539: no Deskjet_F2400_series attributes found in /usr/share/hplip/data/models/unreleased/unreleased.dat
Feb 16 10:31:16 localhost python: io/hpmud/musb.c 2022: ignoring hp:/usb/Deskjet_F2400_series?serial=CN9821M0SH05BS support=0
Feb 16 10:31:16 localhost python: io/hpmud/pp.c 627: unable to read device-id ret=-1
Feb 16 10:33:01 localhost nmbd[1126]: [2010/02/16 10:33:01, 0] nmbd/nmbd_browsesync.c:350(find_domain_master_name_query_fail)
Feb 16 10:33:01 localhost nmbd[1126]: find_domain_master_name_query_fail:
Feb 16 10:33:01 localhost nmbd[1126]: Unable to find the Domain Master Browser name BARTNIK<1b> for the workgroup BARTNIK.
Feb 16 10:33:01 localhost nmbd[1126]: Unable to sync browse lists in this workgroup.
Feb 16 10:33:44 localhost ntpd[1101]: synchronized to 193.110.157.147, stratum 2
Feb 16 10:43:00 localhost ntpd[1101]: synchronized to 77.245.91.218, stratum 2

Revision history for this message
ed (ebart) said : 		#6

when I run hp-setup as root the printer is not discovered and on console there
error: No devices found on bus: usb

when I try to print using lp command. There is
lp: błąd - brak dostępnego domyślnego celu. {error - no default target}

Revision history for this message
anup (osta6161) said : 		#7

Thanks for sharing all the logs!

From error message , it seems problem with "models.dat" file. Can you please open this file in an editor and search for string [deskjet_f2400_series]

file path : /usr/share/hplip/data/models/models.dat

If either this file is not found or the string is not seen , you'd need to re-install hplip. Let me know of the same.

Thanks for the support to HPLIP!

A

Revision history for this message
ed (ebart) said : 		#8

W dniu 18.02.2010 08:07, anup pisze:
> Your question #101195 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/101195
>
> Status: Open => Needs information
>
> anup requested for more information:
> Thanks for sharing all the logs!
>
> > From error message , it seems problem with "models.dat" file. Can you
> please open this file in an editor and search for string
> [deskjet_f2400_series]
>
> file path : /usr/share/hplip/data/models/models.dat
>
> If either this file is not found or the string is not seen , you'd need
> to re-install hplip. Let me know of the same.
>
> Thanks for the support to HPLIP!
>
> A
>
>
 Hi, anup
Sorry, for that late answer. I have not been home for several days.
There is /usr/share/hplip/data/models/models.dat file in my system.
But there is no [deskjet_f2400_series] string in it.
So I have to re-install hplip I supose.
Please write me, have I uninstall the actual hplip first?
Yours, Edward

Revision history for this message
Naga Samrat Chowdary, Narla (samrat-hplip) said : 		#9

please run "hp-setup -g" and post the output.

Thank you for supporting HPLIP,
Naga Samrat Chowdary

Revision history for this message
ed (ebart) said : 		#10

Hi, Naga
Here is the output of "hp-setup -g" command:

HP Linux Imaging and Printing System (ver. 3.9.12)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-setup[2000]: debug: param=
hp-setup[2000]: debug: Starting GUI loop...
Searching... (bus=usb, search=(None), desc=0)
hp-setup[2000]: debug: Probing bus: usb
error: No devices found on bus: usb

Done.

Revision history for this message
Best anup (osta6161) said : 		#11

models.dat file should have the above string. It seems to me older version of file still existing.

Can you please re-install the package. After uninstall please cross-check whether the above file has been removed. This should solve the problem.

Thanks,

A

Ps:
(*) "models.dat" file path - hplip-3.9.12/data/models/models.dat
(*) Uninstall Instructions KB article:
             http://hplipopensource.com/node/188

Revision history for this message
ed (ebart) said : 		#12

Hi, anup
Configuring printer with hp-setup I've get the folowing output:

HP Linux Imaging and Printing System (ver. 3.9.12)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

QGtkStyle cannot be used together with the GTK_Qt engine.
Qt: Session management error: None of the authentication protocols specified are supported
Searching... (bus=usb, search=(None), desc=0)
/
Done

Is there any serious issue?
Thank you.

Revision history for this message
anup (osta6161) said : 		#13

Qt libraries are used for the GUI by hplip.

Were you able to see the printer dialog on running hp-setup command. If not , you can still add the printer in non-gui mode. You can get the instructions of usage by running below command

hp-setup -h

Thanks,

A

Revision history for this message
Adhir K Saxena (adhir-hplip) said : 		#14

GNOME is trying to use Qt for rendering (with the GTK_QT theme engine) while you are using QGtkStyle in Qt. You have to change either one to a different style. For instance in GNOME, run "gnome-appearance-properties" and change the theme to something other than "Qt". Or run "qtconfig" to change your Qt theme to something other than "GTK".

Hope this resolves your issue.

Thanks,
~Adhir

Revision history for this message
ed (ebart) said : 		#15

Hi, anup
Hi, Adhir
I get the message
"QGtkStyle cannot be used together with the GTK_Qt engine.
Qt: Session management error: None of the authentication protocols specified are supported"
when I run hp-setup with the su -c "hp-setup" command.
I don't got it when I run hp-setup command as a root or as a usual user. I will not worry about it.
Problem is solved. I've re-installed the hplip and I can print and scan.
Thank you.

Revision history for this message
ed (ebart) said : 		#16

Thanks anup, that solved my question.