Ubuntu Wiki sign-on problem!

Asked by Danté on 2010-12-05

Hey there.

I seem to be suffering from an age-old bug which requires sysadmin attention; The Wiki gives me this error message whenever I try to alter my user-preferences;

This email already belongs to somebody else.

Now, I wasn't even aware that the Wiki had a new theme until recently, but not only am I prevented from changing that, but every other aspect of my account!

I was told to report it here...so I apologise if this is not the correct place.

Question information

Language:
English Edit question
Status:
Answered
For:
Canonical SSO provider Edit question
Assignee:
The Canonical Sysadmins Edit question
Last query:
2010-12-09
Last reply:
2013-04-16
kemal (kemal-hu) said : #1

On Tue, Dec 7, 2010 at 3:51 AM, Tim Penhey <
<email address hidden>> wrote:

> Question #136666 on Canonical SSO provider changed:
> https://answers.launchpad.net/canonical-identity-provider/+question/136666
>
> Project: Launchpad itself => Canonical SSO provider
>
> --
> You received this question notification because you are an answer
> contact for Canonical SSO provider.
>

Danté (dante-ashton) said : #2

...and oddly, the system has marked it as 'answering' my question. It hasn't :P

Julien Funk (jaboing) said : #3

Dante, have you tried altering your account through Single sign on? If you go to login.ubuntu.com and sign in there you should be abe to update you account settings (though you might be stuck with the new theme).

Let me know how that goes!

Danté (dante-ashton) said : #4

Julien: I removed old email addresses (created years ago) and updated my name, and changed my password...but no change; I am still getting the same error message on the wiki:

"This email already belongs to somebody else."

Julien Funk (jaboing) said : #5

Dante: I am going to bounce this to canonical-sysadmin, they should be able to help.

 As you originally surmised this will require a sysadmin to remove the relevant line in a config/store file somewhere.

Danté (dante-ashton) said : #6

Thank you, jfunk :)

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