Apport retracing service fails to register StacktraceTop

Bug #839419 reported by dino99
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Oneiric i386 b1

got indicator-session crash and i've reported it as bug #839325, but was declared as "invalid" due to missing info.
then i've followed https://wiki.ubuntu.com/DebuggingProgramCrash to get the required dbgsym packages
so i update the repo via synaptic and install indicatot-session-dbgsym: indicator-session/indicator-session-dbgsym are both 0.3.4.1-0ubuntu1

Then i double-click the crash file, read the details: ok all the required info are there, then send the report: bug #839371
but this one again is declared as "invalid" because: StacktraceTop is wrongly empty, and a long list of "outdated" dbgsym is also wrongly identified (see bug #839371 post 5) and not directly related to the required package.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: apport 1.22-0ubuntu3
ProcVersionSignature: Ubuntu 3.0.0-9.15-generic-pae 3.0.3
Uname: Linux 3.0.0-9-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
CrashReports:
 600:1000:1000:74123:2011-09-02 09:56:06.000000000 +0200:2011-09-02 10:03:33.000000000 +0200:/var/crash/_usr_lib_d-conf_dconf-service.105.crash
 600:1000:1000:1101269:2011-09-02 10:04:50.000000000 +0200:2011-09-02 10:57:08.000000000 +0200:/var/crash/_usr_lib_indicator-session_gtk-logout-helper.105.crash
Date: Fri Sep 2 11:14:25 2011
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
dino99 (9d9) wrote :
Revision history for this message
Sam_ (and-sam) wrote :

Other examples for outdated dbgsym.
Bug #845329
Bug #830264

Changed in apport (Ubuntu):
status: New → Confirmed
Revision history for this message
Sam_ (and-sam) wrote :

Newer Bug #859693
In the meantime of investigation about the not syncing cause, Apport may inform the user before uploading to launchpad, this wouldn't generate lots of invalid bug reports.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Related questions

Remote bug watches

Bug watches keep track of this bug in other bug trackers.