Codec: VIA VIA VT1708B 8-Ch - VT1708B Analog audio device - Audio device: nVidia Corporation MCP67 High Definition Audio (rev a1) - working via speakers but not via headphone jack on Asus M2N-CM DVI motherboard in Ubuntu 9.04

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect -p alsa-base 381297

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Thanks in advance!

Brian thanks for this I will test this evening as am out all day. Just wanted to add that this problems happens after I update the system. In particular after i update the Nvidia video drive.

Sent from my iPhone

On 3 Jun 2009, at 06:15, "<email address hidden>" <email address hidden> wrote:

Brian thanks for this I will test this evening as am out all day. Just
wanted to add that this problems happens after I update the system. In
particular after i update the Nvidia video drive.

--
Codec: VIA VIA VT1708B 8-Ch - VT1708B Analog audio device - Audio device: nVidia Corporation MCP67 High Definition Audio (rev a1) - working via speakers but not via headphone jack on Asus M2N-CM DVI motherboard in Ubuntu 9.04
https://bugs.launchpad.net/bugs/381297
You received this bug notification because you are a direct subscriber
of the bug.

Status in “linux” source package in Ubuntu: Incomplete

Bug description:
I have an Asus M2N-CM DVI neat mobo with on-board sound. Since my install can no longer use the front jack to hear headphone sound. There is sound from the speakers though. I have changed the mobo bios setting from hd front sound to ac but no joy. I can only hear a faint headphone sound if I put the jack in the back of the pc where there is the mobo sound output. Moral of the story have to go back to 8.10. Any clues? Seems as if the jaunty does not recognize the hardware? I tried to get rid of pulse to no avail.

i I have done the apport-collect -p alsa-base 381297 I have reinstalled Ubuntu and at the beginning works fien but as soon as updates installed front jack does not work any-longer
Thanks

It'd be great if you were to include the apport-collect information from before and after the system was updated. If you've already updated you could recreate the before part by using a live CD.

ok I will use the live cd and see what happens or else re install am determined to sort this out.

--- On Wed, 3/6/09, Brian Murray <email address hidden> wrote:

From: Brian Murray <email address hidden>
Subject: [Bug 381297] Re: Codec: VIA VIA VT1708B 8-Ch - VT1708B Analog audio device - Audio device: nVidia Corporation MCP67 High Definition Audio (rev a1) - working via speakers but not via headphone jack on Asus M2N-CM DVI motherboard in Ubuntu 9.04
To: <email address hidden>
Date: Wednesday, 3 June, 2009, 7:08 PM

It'd be great if you were to include the apport-collect information from
before and after the system was updated.  If you've already updated you
could recreate the before part by using a live CD.

--
Codec: VIA VIA VT1708B 8-Ch - VT1708B Analog audio device - Audio device: nVidia Corporation MCP67 High Definition Audio (rev a1) - working via speakers but not via headphone jack on Asus M2N-CM DVI motherboard in Ubuntu 9.04
https://bugs.launchpad.net/bugs/381297
You received this bug notification because you are a direct subscriber
of the bug.

Status in “linux” source package in Ubuntu: Incomplete

Bug description:
I have an Asus M2N-CM DVI neat mobo with on-board sound. Since my install can no longer use the front jack to hear headphone sound. There is sound from the speakers though.  I have changed the  mobo bios setting from hd front sound to ac but no joy. I can only hear a faint headphone sound if I put the jack in the back of the pc where there is the mobo sound output.   Moral of the story have to go back to 8.10.   Any clues? Seems as if the jaunty does not recognize the hardware? I tried to get rid of pulse to no avail.

Hi done with live cd. Interesting  as soon as it loaded the front headphone works xfect is soemthing to do with the updates,the restrcited drives and rstrcited extras....

--- On Wed, 3/6/09, Brian Murray <email address hidden> wrote:

From: Brian Murray <email address hidden>
Subject: [Bug 381297] Re: Codec: VIA VIA VT1708B 8-Ch - VT1708B Analog audio device - Audio device: nVidia Corporation MCP67 High Definition Audio (rev a1) - working via speakers but not via headphone jack on Asus M2N-CM DVI motherboard in Ubuntu 9.04
To: <email address hidden>
Date: Wednesday, 3 June, 2009, 7:08 PM

It'd be great if you were to include the apport-collect information from
before and after the system was updated.  If you've already updated you
could recreate the before part by using a live CD.

--
Codec: VIA VIA VT1708B 8-Ch - VT1708B Analog audio device - Audio device: nVidia Corporation MCP67 High Definition Audio (rev a1) - working via speakers but not via headphone jack on Asus M2N-CM DVI motherboard in Ubuntu 9.04
https://bugs.launchpad.net/bugs/381297
You received this bug notification because you are a direct subscriber
of the bug.

Status in “linux” source package in Ubuntu: Incomplete

Bug description:
I have an Asus M2N-CM DVI neat mobo with on-board sound. Since my install can no longer use the front jack to hear headphone sound. There is sound from the speakers though.  I have changed the  mobo bios setting from hd front sound to ac but no joy. I can only hear a faint headphone sound if I put the jack in the back of the pc where there is the mobo sound output.   Moral of the story have to go back to 8.10.   Any clues? Seems as if the jaunty does not recognize the hardware? I tried to get rid of pulse to no avail.

Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: VT1708B Analog [VT1708B Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 4862 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xdbef8000 irq 21'
   Mixer name : 'VIA VIA VT1708B 8-Ch'
   Components : 'HDA:1106e721,104382ea,00100100'
   Controls : 34
   Simple ctrls : 18
CurrentDmesg: [ 177.316509] eth0: no IPv6 routers present
DistroRelease: Ubuntu 9.04
MediaBuild: Ubuntu 9.04 "Jaunty Jackalope" - Release amd64 (20090421.3)
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
Uname: Linux 2.6.28-11-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

I get this error in terminal

Logging into Launchpad...
Traceback (most recent call last):
  File "/usr/bin/apport-collect", line 131, in <module>
    lp = login()
  File "/usr/bin/apport-collect", line 48, in login
    launchpad = Launchpad(credentials, launchpad_instance, cache_dir)
  File "/usr/lib/python2.6/dist-packages/launchpadlib/launchpad.py", line 60, in __init__
    self._wadl = self._browser.get_wadl_application(self._root_uri)
  File "/usr/lib/python2.6/dist-packages/launchpadlib/_browser.py", line 230, in get_wadl_application
    url, media_type='application/vd.sun.wadl+xml')
  File "/usr/lib/python2.6/dist-packages/launchpadlib/_browser.py", line 212, in _request
    raise HTTPError(response, content)
launchpadlib.errors.HTTPError: HTTP Error 401: Unauthorized

Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: VT1708B Analog [VT1708B Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: david 3433 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xdbef8000 irq 21'
   Mixer name : 'VIA VIA VT1708B 8-Ch'
   Components : 'HDA:1106e721,104382ea,00100100'
   Controls : 34
   Simple ctrls : 18
CurrentDmesg:
 [ 49.603925] forcedeth 0000:00:0a.0: irq 2296 for MSI/MSI-X
 [ 59.656063] eth0: no IPv6 routers present
DistroRelease: Ubuntu 9.04
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
Uname: Linux 2.6.28-11-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Hi have done both apport-collect -p alsa-base 381297 scans. When headphone works and after updates when it does not work. Hope is helpful.

Regards

Hi can you guys please me update me on what the problem si or else shoudl I revert to ubuntu 8.10? Is there a solution? Is the new Kernel upsetting the via audio chipset?

Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: VT1708B Analog [VT1708B Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: david 4128 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xdbef8000 irq 21'
   Mixer name : 'VIA VIA VT1708B 8-Ch'
   Components : 'HDA:1106e721,104382ea,00100100'
   Controls : 34
   Simple ctrls : 18
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
Uname: Linux 2.6.28-11-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Hi this bug i still affecting me any news on it please?

Architecture: amd64
ArecordDevices:
 **** Lista de CAPTURE Dispositivos Hardware ****
 tarjeta 0: NVidia [HDA NVidia], dispositivo 0: VT1708B Analog [VT1708B Analog]
   Subdispositivos: 2/2
   Subdispositivo #0: subdevice #0
   Subdispositivo #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ricardo 10913 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfcf78000 irq 20'
   Mixer name : 'Generic 10de NVIDIA MCP78 HDMI'
   Components : 'HDA:1106e721,10438345,00100100 HDA:10de0002,10de0101,00100000'
   Controls : 33
   Simple ctrls : 17
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=es_ES.UTF-8
Uname: Linux 2.6.28-14-generic x86_64
UserGroups: adm admin audio cdrom dialout lpadmin plugdev sambashare

Architecture: amd64
ArecordDevices:
 **** Luettelo CAPTURE laitteista ****
 kortti 0: NVidia [HDA NVidia], laite 0: VT1708B Analog [VT1708B Analog]
   Alalaitteet: 2/2
   Alalaite #0: subdevice #0
   Alalaite #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: setala 3303 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfcf78000 irq 21'
   Mixer name : 'Generic 10de NVIDIA MCP78 HDMI'
   Components : 'HDA:1106e721,10438345,00100100 HDA:10de0002,10de0101,00100000'
   Controls : 33
   Simple ctrls : 17
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=fi_FI.UTF-8
Uname: Linux 2.6.28-15-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

AlsaDevices:
 total 0
 drwxr-xr-x 2 root root 60 2009-11-02 00:59 by-path
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: amd64
ArecordDevices: arecord: device_list:223: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/sequencer2', '/dev/sequencer', '/dev/seq'] failed with exit code 1:
CheckboxSubmission: c8111154fff4e293da6b1dfd1049f776
CheckboxSystem: fd6c484c0b5d20a2f1cd036ef0f63975
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-15.49-generic
Uname: Linux 2.6.28-15-generic x86_64
UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin plugdev sambashare video

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: patoch 4026 F.... mixer_applet2
                      patoch 4056 f.... gnome-volume-co
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfe020000 irq 21'
   Mixer name : 'Realtek ALC1200'
   Components : 'HDA:10ec0888,10438321,00100101'
   Controls : 40
   Simple ctrls : 22
CurrentDmesg:
 [ 18.721179] forcedeth 0000:00:0a.0: irq 2298 for MSI/MSI-X
 [ 18.723901] eth0: setting full-duplex.
 [ 28.916004] eth0: no IPv6 routers present
 [ 29.156004] eth1: no IPv6 routers present
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=es_CL.UTF-8
Uname: Linux 2.6.28-16-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

@reddaly

It seems that after upgrading to Karmic you are still
booting a non-Karmic kernel. There may have been an
issue updating grub during the upgrade.

In a terminal run:
  sudo mv /boot/grub/menu.lst /boot/grub/menu.lst.backup
  sudo update-grub
  sudo reboot

After rebooting, in a terminal run:
  uname -a

Verify that the kernel you are now booting is of the
2.6.31 variety. It should look something like: "Linux bradf-home 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:05:01 UTC 2009 x86_64 GNU/Linux"

I had this same problem as this on my new Karmic setup
with the same VIA VT1708B on a Asus M2N68 mainboard with
AMD 64-bit cpu. This was a new Karmic install not an upgrade.

My first big (very big) mistake was trying to use a front
panel AC'97 connector that came with my mini-tower.
Changing to a HD Audio connector fixed that so that I could
see that the headphone was dectected using a:
> sudo ./hda-verb /dev/snd/hwC0D0 0x1d 0xf09 0
command showed:
> value = 0x80000000

Next I played with alsamixer and when the Independ column
is set to OFF then the front headphone jack starts to work.
The column is off to the right on the alsamixer display.

But using GNOME ALSA Mixer and changing the Independent HP
check box has no affect.

@Rod Is this symptom reproducible if you use
linux-backports-modules-alsa-karmic-generic?

On Nov 6, 2009 3:56 AM, "Rod Zazubek" <email address hidden> wrote:

I had this same problem as this on my new Karmic setup
with the same VIA VT1708B on a Asus M2N68 mainboard with
AMD 64-bit cpu. This was a new Karmic install not an upgrade.

My first big (very big) mistake was trying to use a front
panel AC'97 connector that came with my mini-tower.
Changing to a HD Audio connector fixed that so that I could
see that the headphone was dectected using a:
> sudo ./hda-verb /dev/snd/hwC0D0 0x1d 0xf09 0
command showed:
> value = 0x80000000

Next I played with alsamixer and when the Independ column
is set to OFF then the front headphone jack starts to work.
The column is off to the right on the alsamixer display.

But using GNOME ALSA Mixer and changing the Independent HP
check box has no affect.

-- Codec: VIA VIA VT1708B 8-Ch - VT1708B Analog audio device - Audio device:
nVidia Corporation MC...

@Daniel,
I went back to my original config of Independ ON
and saved it using alsactl. This caused the front
headphone jack to stop working again.

Then I installed the backports package and rebooted.

After the reboot the front headphone jack now
works correctly. No alsamixer change was needed.
Thanks.

I see that the backports package increased the
alsa driver level to 1.0.21 and added a new
parameter named Smart 5.1.

It looks as if we have a solution to this problem,
a least for Karmic. Could some others confirm this.

@Daniel,
But I have noticed some weirdness going on
after installing that backports package.

When I plug-in the front headphone jack
the Gnome master volume goes to zero.
Not the alsamixer master volume but the
sound preferences volume on the top right
hand side of the Gnome desktop.

I can live with this but it might confuse
other users.

The symptom that you described reads a lot like the volume-knob issue that
Takashi and I covered on the alsa-devel mailing list. It has been fixed
already and is available in the 20091105 stable snapshot (likely earlier,
but I haven't done a bisect).

On Nov 6, 2009 9:20 PM, "Rod Zazubek" <email address hidden> wrote:

@Daniel,
But I have noticed some weirdness going on
after installing that backports package.

When I plug-in the front headphone jack
the Gnome master volume goes to zero.
Not the alsamixer master volume but the
sound preferences volume on the top right
hand side of the Gnome desktop.

I can live with this but it might confuse
other users.

-- Codec: VIA VIA VT1708B 8-Ch - VT1708B Analog audio device - Audio device:
nVidia Corporation MC...

Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: VT1708B Analog [VT1708B Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dusky 1929 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf8ff4000 irq 16'
   Mixer name : 'VIA VT1708B 8-Ch'
   Components : 'HDA:1106e721,10438345,00100100'
   Controls : 35
   Simple ctrls : 19
CurrentDmesg:
 [ 26.081707] usplash:374 freeing invalid memtype ffffffffd0000000-ffffffffe0000000
 [ 26.582774] r8169: eth0: link up
 [ 26.582786] r8169: eth0: link up
 [ 37.100019] eth0: no IPv6 routers present
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
Uname: Linux 2.6.31-16-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Simple mixer control 'Master Front',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 24
  Mono:
  Front Left: Playback 0 [0%] [-40.25dB] [on]
  Front Right: Playback 0 [0%] [-40.25dB] [on]

Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: VT1708B Analog [VT1708B Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: horacio 16839 F.... pulseaudio
                      horacio 16984 F.... amarok
 /dev/snd/pcmC0D0p: horacio 16984 F...m amarok
 /dev/snd/timer: horacio 16984 f.... amarok
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfbcf4000 irq 16'
   Mixer name : 'VIA VT1708B 8-Ch'
   Components : 'HDA:1106e721,104382ea,00100100'
   Controls : 34
   Simple ctrls : 18
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: fglrx
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-21.59-generic
Uname: Linux 2.6.31-21-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

it is because you turn on "Independent HP"

when "Independent HP" is off, audio through hw:0,0,0 go to both speaker and headphone
and when "Independent HP" is on, audio through hw:0,0,0 goto speaker and audio through hw:0,0,1 go to headphone

Simple mixer control 'Independent HP',0
  Capabilities: enum
  Items: 'OFF' 'ON'
  Item0: 'ON'

**** List of PLAYBACK Hardware Devices ****
card 0: NVidia [HDA NVidia], device 0: VT1708B Analog [VT1708B Analog]
  Subdevices: 1/2
  Subdevice #0: subdevice #0
  Subdevice #1: subdevice #1

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.