LIbreoffice crashes on startup

Description:
Libreoffice crashed after trying to open a *.docx-file. Now, when I start Libreoffice, it starts with „document resauration“ and when I click „ok“ there it crashes.

Steps to Reproduce:
1.Open LibreOffice
2.Click „ok“ on document restauration
3.

Actual Results:
No result. I cannot start Libreoffice.

Expected Results:
That I can start Libreoffice.

Reproducible: Always

User Profile Reset: Yes

Additional Info:
Application Error

Fatal exception: Signal 6
Stack:
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x39530)[0x7ff31a0ca530]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x398c3)[0x7ff31a0ca8c3]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x399f8)[0x7ff31a0ca9f8]
/lib/x86_64-linux-gnu/libc.so.6(+0x354a0)[0x7ff319cfd4a0]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0x38)[0x7ff319cfd418]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x16a)[0x7ff319cff01a]
/usr/lib/libreoffice/program/libmergedlo.so(+0x282b2fc)[0x7ff31cb132fc]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN11Application5AbortERKN3rtl8OUStringE+0x9a)[0x7ff31ca66d2a]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1859109)[0x7ff31bb41109]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2784150)[0x7ff31ca6c150]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x39966)[0x7ff31a0ca966]
/lib/x86_64-linux-gnu/libc.so.6(+0x354a0)[0x7ff319cfd4a0]
/usr/lib/libreoffice/program/libmergedlo.so(com_sun_star_comp_sfx2_ScriptLibraryContainer_get_implementation+0x0)[0x7ff31b7f2a50]
/usr/lib/libreoffice/program/libuno_cppuhelpergcc3.so.3(+0x78c1c)[0x7ff313d0ac1c]
/usr/lib/libreoffice/program/libuno_cppuhelpergcc3.so.3(+0x7bd88)[0x7ff313d0dd88]
/usr/lib/libreoffice/program/libmergedlo.so(+0x176e127)[0x7ff31ba56127]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN14SfxObjectShell17GetBasicContainerEv+0xb0)[0x7ff31ba56ec0]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN12SfxBaseModel17getBasicLibrariesEv+0x5c)[0x7ff31ba7390c]
/usr/lib/libreoffice/program/libmergedlo.so(_ZNK4sfx217DocumentMacroMode15hasMacroLibraryEv+0x4c)[0x7ff31b9f004c]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN4sfx217DocumentMacroMode20checkMacrosOnLoadingERKN3com3sun4star3uno9ReferenceINS3_4task19XInteractionHandlerEEE+0x98)[0x7ff31b9f13f8]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1743fb3)[0x7ff31ba2bfb3]
/usr/lib/libreoffice/program/libmergedlo.so(+0x182bfac)[0x7ff31bb13fac]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN12SfxBaseModel17connectControllerERKN3com3sun4star3uno9ReferenceINS2_5frame11XControllerEEE+0x22c)[0x7ff31ba879cc]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1816b36)[0x7ff31bafeb36]
/usr/lib/libreoffice/program/libmergedlo.so(+0x11dd75b)[0x7ff31b4c575b]
/usr/lib/libreoffice/program/libmergedlo.so(+0x11de448)[0x7ff31b4c6448]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1174b5d)[0x7ff31b45cb5d]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1175906)[0x7ff31b45d906]
/usr/lib/libreoffice/program/libmergedlo.so(+0x163eb8a)[0x7ff31b926b8a]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2586be8)[0x7ff31c86ebe8]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN17SalGenericDisplay21DispatchInternalEventEv+0x76)[0x7ff31cad6c56]
/usr/lib/libreoffice/program/libvclplug_genlo.so(_ZN13SalX11Display5Yie...

Do you confirmed you renamed your LO directory profile (see https://wiki.documentfoundation.org/UserProfile#GNU.2FLinux)

About the docx which caused the crash, would it be possible to attach it to the bugtracker (see https://bugs.documentfoundation.org/attachment.cgi?bugid=103175&action=enter) so we can try to reproduce this?

Finally, you can try to upgrade to 5.2.2 by using LO ppa.

Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20170502

Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170531

Created attachment 140569
File that reproduces the bug

When opening the attached document using the following command I can reproduce this bug in both 5.1.4.2 and now with Ubuntu 17.10 and LibreOffice 5.4.5.1
Build ID: 1:5.4.5-0ubuntu0.17.10.5. I'm able to open the file in other progs, like Excel.

libreoffice --norestore Att\ göra\ GH\ 2018-2019.ods

Application Error

Fatal exception: Signal 6
Stack:
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x13505)[0x7fc3e9824505]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3b7f6)[0x7fc3e984c7f6]
/lib/x86_64-linux-gnu/libc.so.6(+0x37140)[0x7fc3e9468140]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xcb)[0x7fc3e94680bb]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x16d)[0x7fc3e9469f5d]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2cf9702)[0x7fc3ec763702]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN11Application5AbortERKN3rtl8OUStringE+0xa2)[0x7fc3ec6d0c82]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1ca6d80)[0x7fc3eb710d80]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2c6c977)[0x7fc3ec6d6977]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x16352)[0x7fc3e9827352]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3b6bf)[0x7fc3e984c6bf]
/lib/x86_64-linux-gnu/libc.so.6(+0x37140)[0x7fc3e9468140]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN8SdrModel25ReadUserDataSequenceValueEPKN3com3sun4star5beans13PropertyValueE+0x54)[0x7fc3ebd54264]
/usr/lib/libreoffice/program/../program/libsclo.so(_ZN14ScPreviewShell20ReadUserDataSequenceERKN3com3sun4star3uno8SequenceINS2_5beans13PropertyValueEEE+0x67)[0x7fc3bd2b7347]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1c786e3)[0x7fc3eb6e26e3]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN17SfxBaseController11attachFrameERKN3com3sun4star3uno9ReferenceINS2_5frame6XFrameEEE+0x1cb)[0x7fc3eb6e3d6b]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1c6837d)[0x7fc3eb6d237d]
/usr/lib/libreoffice/program/libmergedlo.so(+0x15f9a8c)[0x7fc3eb063a8c]
/usr/lib/libreoffice/program/libmergedlo.so(+0x15fa4e6)[0x7fc3eb0644e6]
/usr/lib/libreoffice/program/libmergedlo.so(+0x15933b5)[0x7fc3eaffd3b5]
/usr/lib/libreoffice/program/libmergedlo.so(+0x15940a8)[0x7fc3eaffe0a8]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN10comphelper19SynchronousDispatch8dispatchERKN3com3sun4star3uno9ReferenceINS4_10XInterfaceEEERKN3rtl8OUStringESD_iRKNS4_8SequenceINS3_5beans13PropertyValueEEE+0x3b4)[0x7fc3eab1f844]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1cbbdde)[0x7fc3eb725dde]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1cc5e77)[0x7fc3eb72fe77]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1ca9f41)[0x7fc3eb713f41]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1cab0fa)[0x7fc3eb7150fa]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2a71e7f)[0x7fc3ec4dbe7f]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN17SalGenericDisplay21DispatchInternalEventEv+0x67)[0x7fc3ec783797]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x41c1b)[0x7fc3d4c53c1b]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x41c91)[0x7fc3d4c53c91]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_dispatch+0x155)[0x7fc3e7a9ce25]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x4b1f0)[0x7fc3e7a9d1f0]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_iteration+0x2c)[0x7fc3e7a9d27c]
/usr...

On pc Debian x86-64 with master sources updated today, I could also reproduce the crash but it seems cause is different.
Indeed, both bts you show Michael and you are different.

Xisco: do you think we should create a new bugtracker or should we "recycle" this one?

Yep, let's keep this one open!

Regression introduced by:

author Mike Kaganski <email address hidden> 2016-06-28 19:13:22 +1000
committer Miklos Vajna <email address hidden> 2016-06-28 17:27:28 +0000
commit 0cb200d000fad8ba31c7400e08cd031823f27308 (patch)
tree cfe441bb41ad09c86bc60d4cbe18d83982c0bf90
parent c1ab6613ae7b45f2d90aafd6c6a829a471ceca55 (diff)
tdf#99729: fix text alignment (no autofit & no full width)

Bisected with: bibisect-linux-64-5.3

Adding Cc: to Mike Kaganski

https://gerrit.libreoffice.org/51096

Mike Kaganski committed a patch related to this issue.
It has been pushed to "master":

http://cgit.freedesktop.org/libreoffice/core/commit/?id=de53d4690d25b9f1bbc0def6c66ce5b45b2fdc96

tdf#103175: Initialize DrawLayer if required

It will be available in 6.1.0.

The patch should be included in the daily builds available at
http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
http://wiki.documentfoundation.org/Testing_Daily_Builds

Affected users are encouraged to test the fix and report feedback.

Wow Mike, that was really fast! Thanks a lot
I've just cherry-picked it to 6-0, 5-4 and 5-4-6

Verified in

Version: 6.1.0.0.alpha0+
Build ID: 6d20aeeda8a346ac10782d44214a89878fd00c40
CPU threads: 4; OS: Linux 4.13; UI render: default; VCL: gtk3;
Locale: ca-ES (ca_ES.UTF-8); Calc: group

Mike Kaganski committed a patch related to this issue.
It has been pushed to "libreoffice-5-4":

http://cgit.freedesktop.org/libreoffice/core/commit/?id=9f4bb984750887422dea4d1f6c4ef183f57b0ae5&h=libreoffice-5-4

tdf#103175: Initialize DrawLayer if required

It will be available in 5.4.7.

The patch should be included in the daily builds available at
http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
http://wiki.documentfoundation.org/Testing_Daily_Builds

Affected users are encouraged to test the fix and report feedback.

Mike Kaganski committed a patch related to this issue.
It has been pushed to "libreoffice-6-0":

http://cgit.freedesktop.org/libreoffice/core/commit/?id=e722d9a406da01514bb256def98624da3eafee0c&h=libreoffice-6-0

tdf#103175: Initialize DrawLayer if required

It will be available in 6.0.3.

The patch should be included in the daily builds available at
http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
http://wiki.documentfoundation.org/Testing_Daily_Builds

Affected users are encouraged to test the fix and report feedback.

Mike Kaganski committed a patch related to this issue.
It has been pushed to "libreoffice-5-4-6":

http://cgit.freedesktop.org/libreoffice/core/commit/?id=95357b76001a74a23bdc0b68d2e5749124084bce&h=libreoffice-5-4-6

tdf#103175: Initialize DrawLayer if required

It will be available in 5.4.6.

The patch should be included in the daily builds available at
http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
http://wiki.documentfoundation.org/Testing_Daily_Builds

Affected users are encouraged to test the fix and report feedback.

Let's simplify a bit targets.

Still open on Ubuntu 18.04 in LibreOffice 6.0.6.2 00m0(Build:2) (from ppa).

I tried to use the flag 'norestore' but had no luck (see below).
BR

$ libreoffice --norestore
Application Error

Fatal exception: Signal 6
Stack:
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x13568)[0x7f1083314568]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c3a6)[0x7f108333d3a6]
/lib/x86_64-linux-gnu/libc.so.6(+0x3ef20)[0x7f1082f4ef20]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7)[0x7f1082f4ee97]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x141)[0x7f1082f50801]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2d5bef2)[0x7f10862b6ef2]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN11Application5AbortERKN3rtl8OUStringE+0xa2)[0x7f1086242b22]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1d0d100)[0x7f1085268100]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2ced4cd)[0x7f10862484cd]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x163b2)[0x7f10833173b2]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c26f)[0x7f108333d26f]
/usr/lib/jvm/java-11-openjdk-amd64/lib/server/libjvm.so(+0xb30735)[0x7f1043421735]
/usr/lib/jvm/java-11-openjdk-amd64/lib/server/libjvm.so(JVM_handle_linux_signal+0x28d)[0x7f1043426e4d]
/usr/lib/jvm/java-11-openjdk-amd64/lib/server/libjvm.so(+0xb2a148)[0x7f104341b148]
/lib/x86_64-linux-gnu/libc.so.6(+0x3ef20)[0x7f1082f4ef20]
/lib/x86_64-linux-gnu/libc.so.6(+0x18e5a1)[0x7f108309e5a1]
/usr/lib/x86_64-linux-gnu/libgio-2.0.so.0(g_dbus_node_info_new_for_xml+0x124)[0x7f10815579b4]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2d6a0ab)[0x7f10862c50ab]
/usr/lib/x86_64-linux-gnu/libgio-2.0.so.0(+0xc9066)[0x7f108154d066]
/usr/lib/x86_64-linux-gnu/libgio-2.0.so.0(+0xc92a8)[0x7f108154d2a8]
/usr/lib/x86_64-linux-gnu/libgio-2.0.so.0(+0x8d093)[0x7f1081511093]
/usr/lib/x86_64-linux-gnu/libgio-2.0.so.0(+0x8dab6)[0x7f1081511ab6]
/usr/lib/x86_64-linux-gnu/libgio-2.0.so.0(+0xc0ed2)[0x7f1081544ed2]
/usr/lib/x86_64-linux-gnu/libgio-2.0.so.0(+0x8d093)[0x7f1081511093]
/usr/lib/x86_64-linux-gnu/libgio-2.0.so.0(+0x8d0c9)[0x7f10815110c9]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_dispatch+0x155)[0x7f1080f660f5]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x4c4c0)[0x7f1080f664c0]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_loop_run+0xc2)[0x7f1080f667d2]
/usr/lib/x86_64-linux-gnu/libgtk-3.so.0(gtk_clipboard_wait_for_contents+0xde)[0x7f106cf0215e]
/usr/lib/x86_64-linux-gnu/libgtk-3.so.0(gtk_clipboard_wait_for_targets+0xd3)[0x7f106cf02933]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x46d1d)[0x7f106d4add1d]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN22TransferableDataHelper11InitFormatsEv+0x705)[0x7f10854fcd15]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN22TransferableDataHelperC1ERKN3com3sun4star3uno9ReferenceINS2_12datatransfer13XTransferableEEE+0xc6)[0x7f10854fcf06]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN22TransferableDataHelper25CreateFromSystemClipboardEPN3vcl6WindowE+0x6e)[0x7f10854fcffe]
/usr/lib/libreoffice/program/libswlo.so(_ZN6SwView14IsPasteAllowedEv+0x4a)[0x7f104b7e2f4a]
/usr/lib/libreoffice/program/libswlo.so(+0xbeb1b9)[0x7f104b7651b9]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN8SfxShell12GetSlotStateEtPK12SfxInterface...

(In reply to howil from comment #16)

What made you think it's the same crash? The fact that the top of the stack looks alike (as it should, because some top frames are inside abort code)?

And what made you think that setting a fixed bug to WONTFIX is a good idea?

(In reply to Mike from comment #17)

"What made you think it's the same crash? The fact that the top of the stack looks alike (as it should, because some top frames are inside abort code)?"
First, It shows the behavior. Second, yes the error message looks the same on the fist glance. I now compared it side by side and see that the two messages are different.

How to proceed? Should I report a new bug or is it somehow related to this one. In any case it is annoying, because LO6 does not start under any circumstances.

(In reply to Mike Kaganski from comment #17)
Not the very similar result (not in console but simple GUI processes) made her/him to report here? Yes, everyone should read rules before reporting however what made you think everyone should know what's going on below GUI? Actually I just got the very similar experience with LibreOffice and now I just start thinking where should I go, maybe to Office 365 instead. At least answer for a simple question what should miserable users do after your magnificent breathtaking awesome reprimand. God luck opensource with this attitude.

(In reply to howil from comment #18)
> (In reply to Mike from comment #17)
>
> ...
> How to proceed? Should I report a new bug or is it somehow related to this
> one. In any case it is annoying, because LO6 does not start under any
> circumstances.

Yes you should create a new bugtracker about it. You can also put reference tdf#103175 in See also field of the new one

(In reply to Andras from comment #19)
> (In reply to Mike Kaganski from comment #17)
> Not the very similar result (not in console but simple GUI processes) made
> her/him to report here? Yes, everyone should read rules before reporting
> however what made you think everyone should know what's going on below GUI?
> Actually I just got the very similar experience with LibreOffice and now I
> just start thinking where should I go, maybe to Office 365 instead. At least
> answer for a simple question what should miserable users do after your
> magnificent breathtaking awesome reprimand. God luck opensource with this
> attitude.

The pb is it’s rude to replace Fixed by Wontfix. It indicates devs are stuck/don’t care/are against it whereas someone spent some time on it to fix it.
Just questionning about it’s still reproduceable with a similar bt would have been far more appropriate.

About your wish to change your Office suite, who cares? Do you expect people beg you to keep on using LO?
Each Office suite has its qualities and defaults, nobody forces you to use this one or another.

(In reply to Julien Nabet from comment #21)
Thanks for the prompt responses and I appreciate your contribution and your hard work. I'm only a stubborn hothead and it was nothing personal but a matter of math. Yes, you're right I use whatever software I wan't and opensources evolved and got the number of users today because users needed opensource and because given software was usable but don't forget it's vice versa. Obviously it'll not happen to LO tomorrow but I think a lot project aren't here today because rude users and angry contributors.
I already reported my issue here:
https://bugs.documentfoundation.org/show_bug.cgi?id=122116
so sorry for bothering here but yes currently I'm quite depending on LibreOffice and still searching over and over for solution that's why I landed here.
I don't know my issue is relevant to this particular bug however just in case I attached my similar result and please neglect it right after you recognize it isn't related, thank you.

Created attachment 147588
LibreOffice won't start because recovery issue, not even in safe-mode without restore

System:
KDE neon 5.14
KDE Plasma Version: 5.14.4
KDE Frameworks Version: 5.53.0
QT Version: 5.11.2
Kernel Version: 4.15.0-42-generic
OS Type: 64-bit

LibreOffice:
Version: 6.1.3.2
Build ID: 1:6.1.3~rc2-0ubuntu0.18.04.2
CPU threads: 2; OS: Linux 4.15; UI render: default; VCL: gtk3_kde5;
Locale: en-US (en_US.UTF-8); Calc: CL

Current java versions appearing in libreoffice:
currently used:
10.0.2 - location: /usr/lib/jvm/java-11-openjdk-amd64
not the currently used one:
1.8.0_191 - location: /usr/lib/jvm/java-8-openjdk-amd64/jre