Borderless printing results in white borders

Hi,

Thanks for the logs.

The aspect ration of the source file used for printing (P1050148.JPG) does not match with selected paper size (4x6 inch). In order to print borderless, the aspect ratio os source image and paper size **must** match. I have corrected the aspect ratio of the image. I am attaching modified image here. Please try printing borderless with this image and let me know if issue gets resolved or not.

Regarding print in "black and white issue", there is a bug in RHEL7.1 which is not yet fixed. I have already reported the bug in RHEL.

https://bugzilla.redhat.com/show_bug.cgi?id=1225858

As a quick workaround you can stop colord daemon and then try printing.

Thanks,
Sanjay

Hi,
it is right the original aspect ratio of the photo is 4:3, but before printing I cut out an area with an ratio of 3:6. The photo you attached seems to have the ratio 4:3 and it result in two big white borders on the top and bottom side and a small white border on the left side.

Mit freundlichen Grüßen,

Ing. Leopold Puchas

> Am 29.06.2015 um 14:55 schrieb Sanjay Kumar <email address hidden>:
>
> Hi,
>
> Thanks for the logs.
>
> The aspect ration of the source file used for printing (P1050148.JPG)
> does not match with selected paper size (4x6 inch). In order to print
> borderless, the aspect ratio os source image and paper size **must**
> match. I have corrected the aspect ratio of the image. I am attaching
> modified image here. Please try printing borderless with this image and
> let me know if issue gets resolved or not.
>
> Regarding print in "black and white issue", there is a bug in RHEL7.1
> which is not yet fixed. I have already reported the bug in RHEL.
>
> https://bugzilla.redhat.com/show_bug.cgi?id=1225858
>
> As a quick workaround you can stop colord daemon and then try printing.
>
> Thanks,
> Sanjay
>
>
> ** Bug watch added: Red Hat Bugzilla #1225858
> https://bugzilla.redhat.com/show_bug.cgi?id=1225858
>
> ** Attachment added: "Modiefied src file with 4:6 aspect ratio."
> https://bugs.launchpad.net/hplip/+bug/1469677/+attachment/4421924/+files/P1050148_4x6Portrait.JPG
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1469677
>
> Title:
> Borderless printing results in white borders
>
> Status in HP Linux Imaging and Printing:
> New
>
> Bug description:
> Border less printing results in white borders. I am using HPLIP 3.15.4
> installed on RHEL 7.1 and the HP Envy 7640 e-All-in-one printer. When
> the HP log was on, the picture was printed in black and white.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/hplip/+bug/1469677/+subscriptions

Hi,

I think I sent you the wrong file by mistake. I am attaching one more file P1050148_4x6Portrait2.JPG. Please check if printing works fine with this file. If not then please follow below steps to capture print ready file and send it to me.

=> Remove all files from /var/spool/cups/tmp
=> run su -c "hp-logcapture" command again and print P1050148_4x6Portrait2.JPG file when prompted. After this step few log files will be generated inside /var/spool/cups/tmp directory
=> Send me the out files and compressed bmp files.
=> send me the generated log capture tar file as well.

Thanks,
Sanjay

Hi,

I think I sent you the wrong file by mistake. I am attaching one more file P1050148_4x6Portrait2.JPG. Please check if printing works fine with this file. If not then please follow below steps to capture print ready file and send it to me.

=> Remove all files from /var/spool/cups/tmp
=> run su -c "hp-logcapture" command again and print P1050148_4x6Portrait2.JPG file when prompted. After this step few log files will be generated inside /var/spool/cups/tmp directory
=> Send me the out files and compressed bmp files.
=> send me the generated log capture tar file as well.

Thanks,
Sanjay

I Installed on an other Laptop Ubuntu Mate 14.04 and the latest hplip version. It works better because the printout comes out in colour but has the same white borders as the printout on the RHEL system. To print the photo I used fotoxx.

Best regards Leopold

I'm using Ubuntu now and solved the borderless printing problem by adding the following two statements in /etc/cups/ppd/xxxxx.ppd
*HPXOverSpray:”0”
*HPYOverSpray: “0”

Adding to /etc/cups/ppd/xxxxx.ppd worked for me, thanks!
*HPXOverSpray: "0"
*HPYOverSpray: "0"