Comment 6 for bug 1469677

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Sanjay Kumar (sanjay-kumar14) wrote :

Hi,

I think I sent you the wrong file by mistake. I am attaching one more file P1050148_4x6Portrait2.JPG. Please check if printing works fine with this file. If not then please follow below steps to capture print ready file and send it to me.

=> Remove all files from /var/spool/cups/tmp
=> run su -c "hp-logcapture" command again and print P1050148_4x6Portrait2.JPG file when prompted. After this step few log files will be generated inside /var/spool/cups/tmp directory
=> Send me the out files and compressed bmp files.
=> send me the generated log capture tar file as well.

Thanks,
Sanjay