Ubuntu
libreoffice package

LibreOffice 4.4.0.3 broke printing

Bug #1419521 reported by Michael Luthardt
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
LibreOffice
Invalid
Medium
libreoffice (Ubuntu)
Fix Released
High
Unassigned
Ubuntu ubuntu-15.02

Bug Description

After upgrading via apt-get to LO 4.4.0.3, attempting to print from any LO application freezes LO completely. I have to kill it in a terminal.
Printing/printer works fine, e. g. "print test page". Printing the same document from AbiWord works as well.
Ubuntu 12.04.5 LTS amd64
Linux 3.8.0-44-generic #66~precise1-Ubuntu
libreoffice:
  Installiert: 1:4.4.0~rc3-0ubuntu1~precise1
  Kandidat: 1:4.4.0~rc3-0ubuntu1~precise1
  Versionstabelle:
 *** 1:4.4.0~rc3-0ubuntu1~precise1 0
        500 http://ppa.launchpad.net/libreoffice/ppa/ubuntu/ precise/main amd64 Packages
        100 /var/lib/dpkg/status
     1:3.5.7-0ubuntu7 0
        500 ftp://ftp.rrzn.uni-hannover.de/pub/mirror/linux/ubuntu/ precise-updates/main amd64 Packages
        500 ftp://ftp.rrzn.uni-hannover.de/pub/mirror/linux/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 ftp://ftp.rrzn.uni-hannover.de/pub/mirror/linux/ubuntu/ precise/main amd64 Packages

Revision history for this message
In , Vasiliy Shlykov (vash-vasiliyshlykov) wrote :

Libre Office working fine until upgrading to 4.4.0.3 through update manager. Now clicking print brings up a corrupted looking print dialog box and freezes L.O. until I do a "force quit" I tried complete uninstall and reinstall with same issue.

Revision history for this message
In , Beda Frey (bedafrey) wrote :

I have exactly the same bug in Ubuntu. Please fix it contemporary! Otherwise I'm very happy with LO 4.4! Thank you for good work!

Revision history for this message
In , Beda Frey (bedafrey) wrote :

I have exactly the same bug in Ubuntu. Please fix it contemporary! Otherwise
I'm very happy with LO 4.4! Thank you for good work!

PS: Print to PDF is working well as usual!

Revision history for this message
In , Beluga (beluga) wrote :

Please try this and report here:
https://wiki.documentfoundation.org/User_Profile#Resolving_corruption_in_the_user_profile

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.

Revision history for this message
John Scott (fuzzytoothpaste) wrote :

Hi,
This bug is currently filed against the "ubuntu-release-upgrader" package. However, you said that this bug was simply caused by upgrading LibreOffice and not changing Ubuntu releases. I am changing this bug to the "libreoffice" package. If this is a mistake and this bug was caused by upgrading your system and not necessarily upgrading LibreOffice alone, this is likely still caused by the newer version of LibreOffice. If you're sure this was caused by a system upgrade, feel free to change the package back to "ubuntu-release-upgrader" and post logs related to your upgrade. Also, what desktop environment and Ubuntu version are you using? Thanks.

affects: ubuntu-release-upgrader (Ubuntu) → libreoffice (Ubuntu)
Revision history for this message
Michael Luthardt (michalu) wrote : Re: [Bug 1419521] Re: LibreOffice 4.4.0.3 broke printing

Am 08.02.2015 um 22:26 schrieb John Scott:
> Hi,
> This bug is currently filed against the "ubuntu-release-upgrader" package. However, you said that this bug was simply caused by upgrading LibreOffice and not changing Ubuntu releases. I am changing this bug to the "libreoffice" package. If this is a mistake and this bug was caused by upgrading your system and not necessarily upgrading LibreOffice alone, this is likely still caused by the newer version of LibreOffice. If you're sure this was caused by a system upgrade, feel free to change the package back to "ubuntu-release-upgrader" and post logs related to your upgrade. Also, what desktop environment and Ubuntu version are you using? Thanks.
>
> ** Package changed: ubuntu-release-upgrader (Ubuntu) => libreoffice
> (Ubuntu)
>
 Hi,

that I reported
"This bug is currently filed against the "ubuntu-release-upgrader"
package" may be an issue of your website. If I chose "I don't know which
packet", ubuntu-release-upgrader is automatically set.
Actually, it is a bug against the LO Package. I just downgraded to LO
4.3 via the LO .deb packages (not via ppa) and all is fine.

Kind regards,

Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :

Same is observed with 4.4.0.2 on vivid, so not caused reenabling by mergedlibs.

Bug Watch Updater (bug-watch-updater)
Changed in df-libreoffice:
importance: Unknown → Medium
status: Unknown → Incomplete
Revision history for this message
In , hirse (christian-weichhard) wrote :

I found a hint in a linuxmint forum, sorry, couldn't reproduce the URL.

Uncomment the line PSLevel=0 in the file /etc/libreoffice/psprint.conf

This fixed the problem for me, printing works now as it should.

(Ubuntu 14.04).

Revision history for this message
Fernando Selles (sellesf) wrote :

Libreoffice (LO) installed in my desktop (Kubuntu 14.04 64 bit, KDElibs 4.14.2, Qt 4.8.6, Kernel 3.16.0-28-generic, Processor AMD 64 dual core 4600+, 4GB Ram) after update to 4.4.0.3 crashed when printing either to PDF printer (CUPS), to a laser printer, or print to file with the LO menu.
In my Laptop (Kubuntu 14.04 64 bit, KDElibs 4.14.2, Qt 4.8.6, Kernel 3.13.0-45-generic, Processor Intel 4core i5 M450) LO had no problem printing after the upgrade to 4.4.0.3.
Initially I thought that would be a problem with CUPS in the desktop, as when printing to file selection of the print menu, it gave only the choice of printing to a PS file; the PDF file choice is gone.
Yesterday for some reason, in my desktop in LibreOffice I went to TOOLS -> OPTIONS -> PRINT and made sure the "Settings for printer" choice was selected, and made sure that I checked the box on "PDF as standard print job format"
This solved the crash and printing problem of Libreoffice in my desktop

Revision history for this message
In , Michael Luthardt (michalu) wrote : Re: [Bug 1419521]

Am 11.02.2015 um 07:02 schrieb hirse:
> Uncomment the line PSLevel=0 in the file /etc/libreoffice/psprint.conf
>
> This fixed the problem for me
 But not for me.

Revision history for this message
In , Vasiliy Shlykov (vash-vasiliyshlykov) wrote :

Duplicate of bug fixed in 4.4.1~rc1 (coverity#705983 printing with ps hangs)?

Revision history for this message
In , Vasiliy Shlykov (vash-vasiliyshlykov) wrote :

Reseting profile didn't help.

Revision history for this message
In , Vasiliy Shlykov (vash-vasiliyshlykov) wrote :

I hope issue fixed in 88819.

Bug Watch Updater (bug-watch-updater)
Changed in df-libreoffice:
status: Incomplete → New
Revision history for this message
In , Beluga (beluga) wrote :

Vasiliy: I guess you could try with 4.4.1 RC and if the problem is gone, close this as a duplicate of bug 88819.
Here you can get the RC http://www.libreoffice.org/download/pre-releases/

Revision history for this message
In , Qubit (qubit) wrote :

(In reply to Beluga from comment #8)
> Vasiliy: I guess you could try with 4.4.1 RC and if the problem is gone,
> close this as a duplicate of bug 88819.
> Here you can get the RC http://www.libreoffice.org/download/pre-releases/

Status -> NEEDINFO

Vasiliy: If 4.4.1 (or a 4.5 build) doesn't help, please change status back to UNCONFIRMED.

Bug Watch Updater (bug-watch-updater)
Changed in df-libreoffice:
status: New → Incomplete
Revision history for this message
In , Vasiliy Shlykov (vash-vasiliyshlykov) wrote :

In 4.4.1 rc1 problem seems to be gone.

Revision history for this message
In , Beluga (beluga) wrote :

Thanks for testing. Let's resolve this as a duplicate then.

*** This bug has been marked as a duplicate of bug 88819 ***

Bug Watch Updater (bug-watch-updater)
Changed in df-libreoffice:
status: Incomplete → Invalid
Revision history for this message
Adolfo Jayme Barrientos (fitojb) wrote :

Fixed upstream with the following commit: http://cgit.freedesktop.org/libreoffice/core/commit/?id=81b5d8427e29849915d544e5c17c3ea3c3e26043

Changed in libreoffice (Ubuntu):
importance: Undecided → High
milestone: none → ubuntu-15.02
status: New → Triaged
Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :

This should be fixed in LibreOffice 4.4.1. LibreOffice 4.4.1~rc2 is currently available in the LibreOffice Fresh PPA, and the update will soon be pushed to vivid.

Changed in libreoffice (Ubuntu):
status: Triaged → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package libreoffice - 1:4.4.1-0ubuntu1

---------------
libreoffice (1:4.4.1-0ubuntu1) vivid; urgency=medium

  * new upstream release, fixes printing bug (LP: #1419521)
  * adapt/kill ure-link for upstream changes (LP: #1419836)
 -- Bjoern Michaelsen <email address hidden> Thu, 05 Mar 2015 19:28:08 +0100

Changed in libreoffice (Ubuntu):
status: Fix Committed → Fix Released
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