no speaker in sound settings, SPDF, not speaker in output.

Bug #1332888 reported by mary poppins
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
New
Undecided
Unassigned

Bug Description

please describe the issue
---
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: astrid 1260 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
Package: alsa-driver (not installed)
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Tags: trusty
Uname: Linux 3.13.0-24-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/16/2004
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786C1 v01.05
dmi.board.name: 097Ch
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: AUB45200P5
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786C1v01.05:bd06/16/2004:svnHewlett-Packard:pnHPCompaqdc7100SFF(PK858PA):pvr:rvnHewlett-Packard:rn097Ch:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.name: HP Compaq dc7100 SFF(PK858PA)
dmi.sys.vendor: Hewlett-Packard

William Grant (wgrant)
affects: auditor → ubuntu
Revision history for this message
Daniel Letzeisen (dtl131) wrote :

Please run the following command to gather the information (this will run alsa-info script that you tried to run):
apport-collect 1332888

description: updated
affects: ubuntu → alsa-driver (Ubuntu)
Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
mary poppins (maltegold) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected trusty
description: updated
Revision history for this message
mary poppins (maltegold) wrote : BootDmesg.txt

apport information

Revision history for this message
mary poppins (maltegold) wrote : CurrentDmesg.txt

apport information

Revision history for this message
mary poppins (maltegold) wrote : ProcEnviron.txt

apport information

Revision history for this message
mary poppins (maltegold) wrote : PulseList.txt

apport information

Changed in alsa-driver (Ubuntu):
status: Incomplete → New
Revision history for this message
mary poppins (maltegold) wrote : Re: [Bug 1332888] Re: no speaker in sound settings, SPDF, not speaker in output.

Thank you for your answer Daniel,
If you can help me it would be a great relief to me. I have wasted days
on this.
This computer is my "EMAIL" computer, not the problem computer. I just
now have followed your instructions on the other "problem" computer so
you should easily get into the right one. As you probably know, this is
an artefact of these computers and not a machine fault as the speakers
both display and work with ubuntu 12.04 but there is no speaker
displayed or working on both computers on 14.04, both clean installs.
Headphone jacks work in ALL cases.

mary poppins is my user name
rod is my real name.
Hope to hear from you soon and have a nice day.

On Mon, 2014-06-23 at 08:40 +0000, Daniel Letzeisen wrote:
> Please run the following command to gather the information (this will run alsa-info script that you tried to run):
> apport-collect 1332888
>
> ** Description changed:
>
> - /home/lara/alsa-info.sh
> - #!/bin/bash
> -
> - SCRIPT_VERSION=0.4.63
> - CHANGELOG="http://www.alsa-project.org/alsa-info.sh.changelog"
> -
> - #################################################################################
> - #Copyright (C) 2007 Free Software Foundation.
> -
> - #This program is free software; you can redistribute it and/or modify
> - #it under the terms of the GNU General Public License as published by
> - #the Free Software Foundation; either version 2 of the License, or
> - #(at your option) any later version.
> -
> - #This program is distributed in the hope that it will be useful,
> - #but WITHOUT ANY WARRANTY; without even the implied warranty of
> - #MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
> - #GNU General Public License for more details.
> -
> - #You should have received a copy of the GNU General Public License
> - #along with this program; if not, write to the Free Software
> - #Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA.
> -
> - ##################################################################################
> -
> - #The script was written for 2 main reasons:
> - # 1. Remove the need for the devs/helpers to ask several questions before we can easily help the user.
> - # 2. Allow newer/inexperienced ALSA users to give us all the info we need to help them.
> -

Revision history for this message
Daniel Letzeisen (dtl131) wrote :

It looks to be an issue with pulseaudio:
1 sink(s) available.
  * index: 0
 name: <alsa_output.pci-0000_00_1e.2.iec958-stereo>

affects: alsa-driver (Ubuntu) → pulseaudio (Ubuntu)
Revision history for this message
mary poppins (maltegold) wrote :

On Tue, 2014-06-24 at 01:45 +0000, Daniel Letzeisen wrote:
> It looks to be an issue with pulseaudio:
> 1 sink(s) available.
> * index: 0
> name: <alsa_output.pci-0000_00_1e.2.iec958-stereo>
>
> ** Package changed: alsa-driver (Ubuntu) => pulseaudio (Ubuntu)
>
Hi, While I did a new install I did not take up any of the options,(no
speaker) but after install I did try a few apps but I tested sound after
each and then removed it before trying the next. There was no sound at
any time and no sound options were auto/added.
Note I have kept banshee, sound converter, Arister Transcoder, Youtube,
VLC and Pulse audio volume control.
The Pulse Audio Volume Control though does show a sound activated moving
graphic in the horizontal volume bar, but still no actual sound/audio
anywhere in the speaker.
Strange how 12,04 worked for me on all of my same computers with a
little fiddling but no success with the 14.04.
Have you altered anything yet?. Feel free to do anything as I can easily
reinstall the 14.04 if it goes pear shaped in the "problem" computer but
please be carefull not to alter my EMAIL computer.
 I'm not a computer expert but if you think I can do anything let me
know and I will try.
Hope someone can help. Thanks Rod

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