Unable to install plugin for network printer Laserjet 2600n
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
Hi to all.
It is ages since I got the same problem when trying to install the network printer HP Color Laser Jet 2600n.
I've been changing several distributions (Ubuntu, Kubuntu, Mint) and per each I've been changing several versions together with hundred kerlen updates: the same problem persist and this is the kind of error message I always get:
The printer you are trying to setup requires a binary driver plug-in and it failed to install.
Please check your internet connection and try again.
Visit http://
What I do is the following:
1) open HPLIP tray icon
2) click on the "+" icon to "setup a new device"
3) select the "Network/
4) the only network printer detected is already selected and corresponds to my network printer. So I just click on "Next": I'm asked for the administrator password and then the "Driver Plug-in Installation" windows asks me to chose the installation method
5) I choose the following option: "Download and install the plug-in from an HP authorized server (recommended)" and then click on the "Next" button.
6) after few seconds, the error message appears: "Plug-in install failed." then I get the above error message reported at the beginning of this bug report, talking about some binary driver (see the above error message)
As a consequence, the printer is not always manageble by the hplip tool.
Of course, the printer works perfectly if the drivers are installed by my Linux distros.
How to solve this problem affecting thousands users as reported into several forums and bug reports?
Thanks.
Regards.
Related branches
Changed in hplip: | |
status: | New → In Progress |
Changed in hplip: | |
status: | Fix Committed → Fix Released |
Hi Manolo,
Please provide following information to analyse further.
1) Is /tmp directory mounted to tmpfs? run following command.
$ df -h
2) Provide us output of hp-plugin command
$ su -c 'hp-plugin -g'
or
$ sudo hp-plugin -g
3) provide us hp-check command output
$ hp-check
Thanks & Regards,
Amarnath