Cannot Authenticate for updates.
Results of the questions I saw you ask.
im@JES-
Linux JES-Aspire-4736Z 3.13.0-63-generic #103-Ubuntu SMP Fri Aug 14 21:43:30 UTC 2015 i686 i686 i686 GNU/Linux
jim@JES-
Distributor ID: Ubuntu
Description: Ubuntu 14.04.3 LTS
Release: 14.04
Codename: trusty
jim@JES-
[sudo] password for jim:
Sorry, try again.
[sudo] password for jim:
Question information
- Language:
- English Edit question
- Status:
- Answered
- For:
- Aptdaemon Edit question
- Assignee:
- No assignee Edit question
- Last query:
- 2015-10-14
- Last reply:
- 2015-10-15
Manfred Hampl (m-hampl) said : | #1 |
What is the output of the commands
sudo apt-get update
sudo apt-get dist-upgrade
James Sandberg (sandb) said : | #2 |
jim@JES-
[sudo] password for jim:
Sorry, try again.
[sudo] password for jim:
Sorry, try again.
[sudo] password for jim:
Sorry, try again.
sudo: 3 incorrect password attempts
jim@JES-
[sudo] password for jim:
Sorry, try again.
[sudo] password for jim:
Will not accept my correct password.
??????
Manfred Hampl (m-hampl) said : | #3 |
Ok, now I understand your problem:
Entering the password for the sudo command fails (and it probably fails for all commands, not only when trying to install updates).
Are you sure that the password that you enter is correct? Due to the fact that you do not get any feedback when typing it is hard to check that it is correctly entered. There might e.g. be a wrong keyboard setting that special characters are wrongly interpreted. If you open a terminal and type in your password simply at the command prompt, are the characters correctly shown? (Do not press enter, but delete all characters with the backspace key for security reasons!)
Do you have to enter your password for logging in, or have you set autologin without asking for the password?
James Sandberg (sandb) said : | #4 |
Password is correct, I have to enter it after boot for the keyring. I have auto login so no password is needed for bootup.
Manfred Hampl (m-hampl) said : | #5 |
Are you sure that your user password and the keyring passphrase are identical?
James Sandberg (sandb) said : | #6 |
I have never had a different password, nor have I ever had to enter more than one password, or any different password.
----- Original Message -----
From: "James Sandberg" <email address hidden>
To: <email address hidden>
Sent: Monday, October 12, 2015 5:57:50 AM
Subject: Re: [Question #272290]: Cannot Authenticate for updates.
Your question #272290 on Aptdaemon changed:
https:/
Status: Needs information => Open
You gave more information on the question:
Password is correct, I have to enter it after boot for the keyring. I
have auto login so no password is needed for bootup.
--
You received this question notification because you asked the question.
Manfred Hampl (m-hampl) said : | #7 |
I suggest that you try changing your password by using the command
passwd
in a terminal window. What is the outcome?
James Sandberg (sandb) said : | #8 |
I tried to change my password. The system would not change it. Response was a "token ring authentication error".
Thinking about scrapping 14.04 & going to version 15.
What about this "Policykit-1-gnome" deal?????
----- Original Message -----
From: "question272290" <email address hidden>
To: <email address hidden>
Sent: Tuesday, October 13, 2015 2:03:02 AM
Subject: Re: [Question #272290]: Cannot Authenticate for updates.
Your question #272290 on Aptdaemon changed:
https:/
Status: Open => Answered
Manfred Hampl proposed the following answer:
I suggest that you try changing your password by using the command
passwd
in a terminal window. What is the outcome?
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Manfred Hampl (m-hampl) said : | #9 |
You might try resetting your password using the instructions in http://
If that also fails, I assume that a new installation would be the faster solution.
Please note that an Ubuntu "version 15" does not exist. There is Ubuntu 15.04 (with support from April 2015 until January 2016) and Ubuntu 15.10 (will be published later this month, and support until middle next year).
Only the LTS versions (14.04 from April 2014 and 16.04 to be published in April next year) have a support period of five years.
Can you help with this problem?
Provide an answer of your own, or ask James Sandberg for more information if necessary.