Unable to install software from Ubuntu Software Center

Asked by Don Copler on 2015-09-19

When I try to install software, after typing in my password to authenticate, it seems to try then I get the message "Failed to download package files. Check your internet connection" I'm confused because I'm on the Internet all the time. This used to work and at a certain point just stopped. I'm using Juno DSL with a Linksys router, connected by ethernet cable if that helps. Thanks, Don

Question information

Language:
English Edit question
Status:
Answered
For:
Aptdaemon Edit question
Assignee:
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Last query:
2015-10-09
Last reply:
2015-10-09
Manfred Hampl (m-hampl) said : #1

Please provide the output of the following commands (to be executed in a terminal window)

uname -a
lsb_release -crid
sudo dpkg --audit
sudo apt-get update

Don Copler (73125-411) said : #2

Manfred: Here's the output I got: Thanks for any help.

-----Original Message-----
From: Manfred Hampl <email address hidden>
To: 73125.411 <email address hidden>
Sent: Sun, Sep 20, 2015 5:46 am
Subject: Re: [Question #271575]: Unable to install software from Ubuntu Software Center

Your question #271575 on Aptdaemon
changed:
https://answers.launchpad.net/aptdaemon/+question/271575

Status: Open => Needs information

Manfred Hampl requested more
information:
Please provide the output of the following commands (to be
executed in a
terminal window)

uname -a
lsb_release -crid
sudo dpkg
--audit
sudo apt-get update

--
To answer this request for more
information, you can either reply to
this email or enter your reply at the
following page:
https://answers.launchpad.net/aptdaemon/+question/271575

You
received this question notification because you asked the question.

Manfred Hampl (m-hampl) said : #3

Sorry, but I cannot see any output.
It seems that you adding an attachment to your e-mail, but this does not work.
Please paste all output as plain text into your question document https://answers.launchpad.net/aptdaemon/+question/271575 or into a reply e-mail.

Don Copler (73125-411) said : #4

Here's the info -- thanks for your help.

don@don-OptiPlex-GX260:~$ uname -a
Linux don-OptiPlex-GX260 3.0.0-32-generic #51-Ubuntu SMP Thu Mar 21 15:51:26 UTC 2013 i686 i686 i386 GNU/Linux
don@don-OptiPlex-GX260:~$ lsb_release -crid
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric
don@don-OptiPlex-GX260:~$ sudo dpkg
[sudo] password for don:
dpkg: error: need an action option

Type dpkg --help for help about installing and deinstalling packages [*];
Use `dselect' or `aptitude' for user-friendly package management;
Type dpkg -Dhelp for a list of dpkg debug flag values;
Type dpkg --force-help for a list of forcing options;
Type dpkg-deb --help for help about manipulating *.deb files;

Options marked [*] produce a lot of output - pipe it through `less' or `more' !
don@don-OptiPlex-GX260:~$ --audit
--audit: command not found
don@don-OptiPlex-GX260:~$ sudo apt-get update
Hit http://linux.dropbox.com oneiric Release.gpg
Ign http://extras.ubuntu.com oneiric Release.gpg
Hit http://linux.dropbox.com oneiric Release
Get:1 http://deb.opera.com stable Release.gpg [819 B]
Ign http://extras.ubuntu.com oneiric Release
Hit http://linux.dropbox.com oneiric/main amd64 Packages
Hit http://deb.opera.com stable Release
Ign http://deb.opera.com stable Release
Ign http://extras.ubuntu.com oneiric/main Sources/DiffIndex
Hit http://linux.dropbox.com oneiric/main i386 Packages
Ign http://deb.opera.com stable/non-free i386 Packages/DiffIndex
Ign http://extras.ubuntu.com oneiric/main i386 Packages/DiffIndex
Ign http://extras.ubuntu.com oneiric/main TranslationIndex
Ign http://linux.dropbox.com oneiric/main TranslationIndex
Ign http://deb.opera.com stable/non-free TranslationIndex
Ign http://linux.dropbox.com oneiric/main Translation-en_US
Ign http://linux.dropbox.com oneiric/main Translation-en
Hit http://deb.opera.com stable/non-free i386 Packages
Err http://extras.ubuntu.com oneiric/main Sources
  404 Not Found
Ign http://deb.opera.com stable/non-free Translation-en_US
Err http://extras.ubuntu.com oneiric/main i386 Packages
  404 Not Found
Ign http://extras.ubuntu.com oneiric/main Translation-en_US
Ign http://deb.opera.com stable/non-free Translation-en
Ign http://extras.ubuntu.com oneiric/main Translation-en
Ign http://security.ubuntu.com oneiric-security Release.gpg
Ign http://security.ubuntu.com oneiric-security Release
Hit http://archive.canonical.com oneiric Release.gpg
Ign http://security.ubuntu.com oneiric-security/universe i386 Packages/DiffIndex
Hit http://archive.canonical.com oneiric Release
Ign http://security.ubuntu.com oneiric-security/main i386 Packages/DiffIndex
Ign http://security.ubuntu.com oneiric-security/multiverse i386 Packages/DiffIndex
Ign http://security.ubuntu.com oneiric-security/restricted i386 Packages/DiffIndex
Ign http://security.ubuntu.com oneiric-security/main TranslationIndex
Ign http://security.ubuntu.com oneiric-security/multiverse TranslationIndex
Ign http://security.ubuntu.com oneiric-security/restricted TranslationIndex
Ign http://security.ubuntu.com oneiric-security/universe TranslationIndex
Hit http://archive.canonical.com oneiric/partner Sources
Hit http://archive.canonical.com oneiric/partner i386 Packages
Ign http://archive.canonical.com oneiric/partner TranslationIndex
Err http://security.ubuntu.com oneiric-security/universe i386 Packages
  404 Not Found [IP: 91.189.92.200 80]
Err http://security.ubuntu.com oneiric-security/main i386 Packages
  404 Not Found [IP: 91.189.92.200 80]
Err http://security.ubuntu.com oneiric-security/multiverse i386 Packages
  404 Not Found [IP: 91.189.92.200 80]
Err http://security.ubuntu.com oneiric-security/restricted i386 Packages
  404 Not Found [IP: 91.189.92.200 80]
Ign http://security.ubuntu.com oneiric-security/main Translation-en_US
Ign http://security.ubuntu.com oneiric-security/main Translation-en
Ign http://security.ubuntu.com oneiric-security/multiverse Translation-en_US
Ign http://security.ubuntu.com oneiric-security/multiverse Translation-en
Ign http://security.ubuntu.com oneiric-security/restricted Translation-en_US
Ign http://security.ubuntu.com oneiric-security/restricted Translation-en
Ign http://security.ubuntu.com oneiric-security/universe Translation-en_US
Ign http://security.ubuntu.com oneiric-security/universe Translation-en
Ign http://archive.canonical.com oneiric/partner Translation-en_US
Ign http://archive.canonical.com oneiric/partner Translation-en
Err http://us.archive.ubuntu.com oneiric Release.gpg
  Something wicked happened resolving 'us.archive.ubuntu.com:http' (-5 - No address associated with hostname)
Ign http://us.archive.ubuntu.com oneiric-updates Release.gpg
Ign http://us.archive.ubuntu.com oneiric-proposed Release.gpg
Ign http://us.archive.ubuntu.com oneiric Release
Ign http://us.archive.ubuntu.com oneiric-updates Release
Ign http://us.archive.ubuntu.com oneiric-proposed Release
Ign http://us.archive.ubuntu.com oneiric/universe Sources/DiffIndex
Ign http://us.archive.ubuntu.com oneiric/main Sources/DiffIndex
Ign http://us.archive.ubuntu.com oneiric/multiverse Sources/DiffIndex
Ign http://us.archive.ubuntu.com oneiric/restricted Sources/DiffIndex
Ign http://us.archive.ubuntu.com oneiric/main i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com oneiric/universe i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com oneiric/restricted i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com oneiric/multiverse i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com oneiric/main TranslationIndex
Ign http://us.archive.ubuntu.com oneiric/multiverse TranslationIndex
Ign http://us.archive.ubuntu.com oneiric/restricted TranslationIndex
Ign http://us.archive.ubuntu.com oneiric/universe TranslationIndex
Ign http://us.archive.ubuntu.com oneiric-updates/universe i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com oneiric-updates/main i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com oneiric-updates/multiverse i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com oneiric-updates/restricted i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com oneiric-updates/main TranslationIndex
Ign http://us.archive.ubuntu.com oneiric-updates/multiverse TranslationIndex
Ign http://us.archive.ubuntu.com oneiric-updates/restricted TranslationIndex
Ign http://us.archive.ubuntu.com oneiric-updates/universe TranslationIndex
Ign http://us.archive.ubuntu.com oneiric-proposed/main TranslationIndex
Ign http://us.archive.ubuntu.com oneiric-proposed/multiverse TranslationIndex
Ign http://us.archive.ubuntu.com oneiric-proposed/restricted TranslationIndex
Ign http://us.archive.ubuntu.com oneiric-proposed/universe TranslationIndex
Err http://us.archive.ubuntu.com oneiric-proposed/universe i386 Packages
  404 Not Found [IP: 91.189.91.14 80]
Err http://us.archive.ubuntu.com oneiric-proposed/main i386 Packages
  404 Not Found [IP: 91.189.91.14 80]
Err http://us.archive.ubuntu.com oneiric-proposed/multiverse i386 Packages
  404 Not Found [IP: 91.189.91.14 80]
Err http://us.archive.ubuntu.com oneiric-proposed/restricted i386 Packages
  404 Not Found [IP: 91.189.91.14 80]
Err http://us.archive.ubuntu.com oneiric/universe Sources
  404 Not Found [IP: 91.189.91.14 80]
Err http://us.archive.ubuntu.com oneiric/main Sources
  404 Not Found [IP: 91.189.91.14 80]
Err http://us.archive.ubuntu.com oneiric/multiverse Sources
  404 Not Found [IP: 91.189.91.14 80]
Err http://us.archive.ubuntu.com oneiric/restricted Sources
  404 Not Found [IP: 91.189.91.14 80]
Err http://us.archive.ubuntu.com oneiric/main i386 Packages
  404 Not Found [IP: 91.189.91.14 80]
Err http://us.archive.ubuntu.com oneiric/universe i386 Packages
  404 Not Found [IP: 91.189.91.14 80]
Err http://us.archive.ubuntu.com oneiric/restricted i386 Packages
  404 Not Found [IP: 91.189.91.14 80]
Err http://us.archive.ubuntu.com oneiric/multiverse i386 Packages
  404 Not Found [IP: 91.189.91.14 80]
Ign http://us.archive.ubuntu.com oneiric/main Translation-en_US
Ign http://us.archive.ubuntu.com oneiric/main Translation-en
Ign http://us.archive.ubuntu.com oneiric/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com oneiric/multiverse Translation-en
Ign http://us.archive.ubuntu.com oneiric/restricted Translation-en_US
Ign http://us.archive.ubuntu.com oneiric/restricted Translation-en
Ign http://us.archive.ubuntu.com oneiric/universe Translation-en_US
Ign http://us.archive.ubuntu.com oneiric/universe Translation-en
Err http://us.archive.ubuntu.com oneiric-updates/universe i386 Packages
  404 Not Found [IP: 91.189.91.14 80]
Err http://us.archive.ubuntu.com oneiric-updates/main i386 Packages
  404 Not Found [IP: 91.189.91.14 80]
Err http://us.archive.ubuntu.com oneiric-updates/multiverse i386 Packages
  404 Not Found [IP: 91.189.91.14 80]
Err http://us.archive.ubuntu.com oneiric-updates/restricted i386 Packages
  404 Not Found [IP: 91.189.91.14 80]
Ign http://us.archive.ubuntu.com oneiric-updates/main Translation-en_US
Ign http://us.archive.ubuntu.com oneiric-updates/main Translation-en
Ign http://us.archive.ubuntu.com oneiric-updates/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com oneiric-updates/multiverse Translation-en
Ign http://us.archive.ubuntu.com oneiric-updates/restricted Translation-en_US
Ign http://us.archive.ubuntu.com oneiric-updates/restricted Translation-en
Ign http://us.archive.ubuntu.com oneiric-updates/universe Translation-en_US
Ign http://us.archive.ubuntu.com oneiric-updates/universe Translation-en
Ign http://us.archive.ubuntu.com oneiric-proposed/main Translation-en_US
Ign http://us.archive.ubuntu.com oneiric-proposed/main Translation-en
Ign http://us.archive.ubuntu.com oneiric-proposed/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com oneiric-proposed/multiverse Translation-en
Ign http://us.archive.ubuntu.com oneiric-proposed/restricted Translation-en_US
Ign http://us.archive.ubuntu.com oneiric-proposed/restricted Translation-en
Ign http://us.archive.ubuntu.com oneiric-proposed/universe Translation-en_US
Ign http://us.archive.ubuntu.com oneiric-proposed/universe Translation-en
Fetched 819 B in 31s (26 B/s)
W: GPG error: http://deb.opera.com stable Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 63F7D4AFF6D61D45
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric/Release.gpg Something wicked happened resolving 'us.archive.ubuntu.com:http' (-5 - No address associated with hostname)

W: Failed to fetch http://extras.ubuntu.com/ubuntu/dists/oneiric/main/source/Sources 404 Not Found

W: Failed to fetch http://extras.ubuntu.com/ubuntu/dists/oneiric/main/binary-i386/Packages 404 Not Found

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/oneiric-security/universe/binary-i386/Packages 404 Not Found [IP: 91.189.92.200 80]

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/oneiric-security/main/binary-i386/Packages 404 Not Found [IP: 91.189.92.200 80]

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/oneiric-security/multiverse/binary-i386/Packages 404 Not Found [IP: 91.189.92.200 80]

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/oneiric-security/restricted/binary-i386/Packages 404 Not Found [IP: 91.189.92.200 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric-proposed/universe/binary-i386/Packages 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric-proposed/main/binary-i386/Packages 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric-proposed/multiverse/binary-i386/Packages 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric-proposed/restricted/binary-i386/Packages 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric/universe/source/Sources 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric/main/source/Sources 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric/multiverse/source/Sources 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric/restricted/source/Sources 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric/main/binary-i386/Packages 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric/universe/binary-i386/Packages 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric/restricted/binary-i386/Packages 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric/multiverse/binary-i386/Packages 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric-updates/universe/binary-i386/Packages 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric-updates/main/binary-i386/Packages 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric-updates/multiverse/binary-i386/Packages 404 Not Found [IP: 91.189.91.14 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/oneiric-updates/restricted/binary-i386/Packages 404 Not Found [IP: 91.189.91.14 80]

E: Some index files failed to download. They have been ignored, or old ones used instead.
don@don-OptiPlex-GX260:~$

-----Original Message-----
From: Manfred Hampl <email address hidden>
To: 73125.411 <email address hidden>
Sent: Tue, Oct 6, 2015 12:22 am
Subject: Re: [Question #271575]: Unable to install software from Ubuntu Software Center

Your question #271575 on Aptdaemon
changed:
https://answers.launchpad.net/aptdaemon/+question/271575

Status: Open => Needs information

Manfred Hampl requested more
information:
Sorry, but I cannot see any output.
It seems that you adding an
attachment to your e-mail, but this does not work.
Please paste all output as
plain text into your question document
https://answers.launchpad.net/aptdaemon/+question/271575 or into a reply
e-mail.

--
To answer this request for more information, you can either
reply to
this email or enter your reply at the following
page:
https://answers.launchpad.net/aptdaemon/+question/271575

You received
this question notification because you asked the question.

Manfred Hampl (m-hampl) said : #5

See https://wiki.ubuntu.com/Releases

All support for Ubuntu 11.10 has ended one and a half years ago.

I recommend that you upgrade to a supported release of Ubuntu (12.04, 14.04 or 15.04).

Can you help with this problem?

Provide an answer of your own, or ask Don Copler for more information if necessary.

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