'Disapearing' files in Library

Hi Andy

Are you the only person who uses the system? Xibo doesn't usually let you delete a file, but it will retire one (ie the file is still in the system and can be used by existing layouts, but cannot be used in new layouts).

If you can get the ID for one of the files that's gone missing, we can then run a query in the DB to see if someone retired it.

If you look in the library folder on the server and find a powerpoint that's missing, the number we need is the filename (ie 27.ppt).

Cheers

Alex

Thanks for the response. I am the only person using this. As I am about to go home I'll look your additional info on Monday.

Interestingly, though, I signed in to Xibo on a different PC and the library items appear as expected (even though they are not showing on the original PC, even after doing refresh) which is why I am assuming it is a browser problem. When this has happened before if I then sign on the next day all appears as normal.

Thanks Andy

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Alex Harrington
Sent: 26 June 2009 14:15
To: Andy Colley
Subject: Re: [Question #75392]: 'Disapearing' files in Library

Your question #75392 on Xibo changed:
https://answers.launchpad.net/xibo/+question/75392

    Status: Open => Needs information

Alex Harrington requested for more information:
Hi Andy

Are you the only person who uses the system? Xibo doesn't usually let
you delete a file, but it will retire one (ie the file is still in the
system and can be used by existing layouts, but cannot be used in new
layouts).

If you can get the ID for one of the files that's gone missing, we can
then run a query in the DB to see if someone retired it.

If you look in the library folder on the server and find a powerpoint
that's missing, the number we need is the filename (ie 27.ppt).

Cheers

Alex

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/xibo/+question/75392

You received this question notification because you are a direct
subscriber of the question.

The information contained in this e-mail and any attachment(s) is confidential and intended solely for the recipient(s) named above.

If you are not named as a recipient, you must not copy, disclose, forward, or otherwise use the information contained in this e-mail. If you have received this e-mail in error, please notify the sender or <email address hidden> immediately and delete the message and any attachments without retaining any copies.

Any information, statements or opinions contained in this e-mail (including any attachments) are given by the author. They are not considered binding unless confirmed in writing by a duly authorised representative of Stantonbury Campus.

It's not the filter options? I sometimes have a wierd thing where the file name search gets populated with the word "all". We've never been able to track that down (so far!).

A

Marvellous!!!

Just checked the filter options and yes the name to find was set to 'all'. Removed this to blank and all comes back ok. Never used the filter option before so yes it's a weird one.

Thanks for the speedy help

Andy.

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Alex Harrington
Sent: 26 June 2009 14:26
To: Andy Colley
Subject: RE: [Question #75392]: 'Disapearing' files in Library

Your question #75392 on Xibo changed:
https://answers.launchpad.net/xibo/+question/75392

    Status: Open => Needs information

Alex Harrington requested for more information:
It's not the filter options? I sometimes have a wierd thing where the
file name search gets populated with the word "all". We've never been
able to track that down (so far!).

A

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/xibo/+question/75392

You received this question notification because you are a direct
subscriber of the question.

The information contained in this e-mail and any attachment(s) is confidential and intended solely for the recipient(s) named above.

If you are not named as a recipient, you must not copy, disclose, forward, or otherwise use the information contained in this e-mail. If you have received this e-mail in error, please notify the sender or <email address hidden> immediately and delete the message and any attachments without retaining any copies.

Any information, statements or opinions contained in this e-mail (including any attachments) are given by the author. They are not considered binding unless confirmed in writing by a duly authorised representative of Stantonbury Campus.

OK. I've just mentioned this to Dan and he thinks he's solved this already.

What version are you running?

A

Using version 1.0.0

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Alex Harrington
Sent: 26 June 2009 14:32
To: Andy Colley
Subject: RE: [Question #75392]: 'Disapearing' files in Library

Your question #75392 on Xibo changed:
https://answers.launchpad.net/xibo/+question/75392

    Status: Open => Needs information

Alex Harrington requested for more information:
OK. I've just mentioned this to Dan and he thinks he's solved this
already.

What version are you running?

A

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/xibo/+question/75392

You received this question notification because you are a direct
subscriber of the question.

The information contained in this e-mail and any attachment(s) is confidential and intended solely for the recipient(s) named above.

If you are not named as a recipient, you must not copy, disclose, forward, or otherwise use the information contained in this e-mail. If you have received this e-mail in error, please notify the sender or <email address hidden> immediately and delete the message and any attachments without retaining any copies.

Any information, statements or opinions contained in this e-mail (including any attachments) are given by the author. They are not considered binding unless confirmed in writing by a duly authorised representative of Stantonbury Campus.

I thought I had fixed this - but it seems like I didn't... strange...

Will convert to a bug so we don't loose track of it again.

Cheers,
Dan