Xibo

scheduling displays

Asked by Rob Robertson

Hello again,

I have the server running, the client has been authorized, and it is running the default layout. I have uploaded a couple of video (wmv) files to test. I uploaded the files and saw that they were there, initially after uploading.

I look again (on the admin page) at the library and nothing shows there, however, when I try to upload the files again, it tells me they already exist.

how do I now get the content scheduled and/or added to a playlist?

Thanks,
Rob

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Rob Robertson
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Alex Harrington (alexharrington) said : 		#1

Hi Rob

If you've uploaded files and they aren't showing up in the library then there are two possibilities:

1. Click on the "Filter" link. Make sure that "name" is empty, "type", "owner" and "shared" are set to "all" and "retired" is set to "no".

If your videos still don't show in the list, then:

2. Go to "Management" -> "Report Fault" and work through the steps there. At step 3, just go in to the library and then back to the "Report Fault" page.

A troubleshoot.txt will be generated by the routine. If you email that to <email address hidden> one of us will take a look and try and figure out what's going on.

Cheers

Alex

Revision history for this message
Rob Robertson (robertson-suu) said : 		#2

#1 worked for displaying the contents in the library. I have even been able to modify the default layout and see the results. :-)

If I change the contents in the default layout, it is not dynamic in terms of streaming the new content to the display. Do I need to reschedule the layout in order for the changes to be made?

Thanks,
Rob

Revision history for this message
Alex Harrington (alexharrington) said : 		#3

Hi Rob

You can either

1. Wait for a maximum of the collection interval set on the client. It defaults to 900 seconds - so you could wait anywhere from 1 to 899 seconds for it to refresh. You can reduce that number, but we wouldn't recommend anything much lower than a few minutes as it can cause the scrolling tickers etc to pause momentarily as the collect happens. I run some of my clients on a 30 second collection, but you can see the refresh if you sit and watch the screen.

Collections happen in the background, and a layout won't be shown until all the media needed for it have downloaded - so there can be some delay if large files or slow connections are involved.

2. Close and open the client (Use Alt+F4 to close the running version). This will force it to pull down new content a few seconds after starting up. Cached content will be played until the collection has finished.

Cheers

Alex

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Rob Robertson (robertson-suu) said : 		#4

Thanks.