Bounced back to Dashboard all times, Library NAN

Anything in the server log screen?

Do you have javascript switched off in your browser?

Hello,

Thanks for the answers.
I can confirm that javascript is installed and is working.
When I click on Advanced > Log, nothing comes out, everything is empty, as soon as I click on Filter, refresh or truncate I'm sent back to the dashboard, same thing if I try to create new users, or I click on anything else.
For example I've tried to license a screen, I can see the name in display activity in the dashboard but can't find it in the displays tab.

Many Thanks

Piermaria

Sorry forgot to ask, is there a secondary log?

The log table in the SQL database

Hello,

Thanks Alex, thanks very much for your help.
I've found the log in the SQL Log Table but can't understand where I need to put my hands on.

I have had quite few records:

Type: Error
Page: Statusdashboard
Message: Different User Agent
RequestUri: /xibo/index.php?p=statusdashboard
Remote Addr: 127.0.0.1

Type: Error
Page:admin
Message: Different User Agent
RequestUri: /xibo/index.php?p=admin&
Remote Addr: 127.0.0.1

Type: Error
Page:
Message: <errormsg>Token does not match</errormsg>
<errornum>1024</errornum>
<errortype>User Notice</errortype>
<scriptname>C:\xampp\htdocs\xibo\lib\pages\index.class.php</scriptname>
<scriptlinenum>48</scriptlinenum>

RequestUri: /xibo/index.php?q=login&referingPage=p%3Dlog%26
Remote Addr: 10.22.17.232

Type: Error
Page: admin
Message:SELECT IFNULL(SUM(Size), 0) AS BandwidthUsage FROM `bandwidth` WHERE Month > 1414800000 AND Month < 1414972800. Usage: 0

RequestUri: /xibo/index.php?p=admin&
Remote Addr: 10.22.17.232

Type: Audit
Page:display
Message: Retreiving list of displaygroups for xibo_admin with SQL: SELECT displaygroup.DisplayGroupID, displaygroup.DisplayGroup, displaygroup.IsDisplaySpecific, displaygroup.Description FROM displaygroup WHERE 1 = 1 AND displaygroup.IsDisplaySpecific = 0 ORDER BY displaygroup.DisplayGroup

RequestUri: /xibo/index.php?p=display&
Remote Addr: 10.22.17.232

Many Thanks

Are you running some kind of plugins in your browser to attempt to
anonymise your user agent string?

You need to disable any addons or plugins in the browser and try again

Alex

Hi Alex,

Unfortunately no plugin is installed on both local server browser and my computer, also in the past we had no issue with the spring signage trial period in using xibo.

The server is part of a managed network is there anything I can do to check that the environment is right for Xibo, in Report Fault everything is green.

Many Thanks

Piermaria

Hello,

Just making a test, I've installed Xibo 1.70alpha, and everything is working fine, is just version 1.6, I've delete the whole folder and re-installed, but nothing.

Please Help!

Hello,

I reinstalled the XIBO server and used a IIS7 instead of XAMPP, unfortunately the problem is still there, but I've tried using Safari instead of IE10/11 and the problem disappeared, despite there's no plugin installed I think there's a GPO who is blocking java in IE, I'll do more detective work and post my findings.

Any suggestion will be very welcome.

Piermaria

Thanks Alex for your help, this is actually working.

Thanks Alex Harrington, that solved my question.