Uploaded image file not showing in the Library

Asked by Ka-Ming

I've uploaded an image file and put it in a layout and that seemed to work fine. I then wanted to put it into another layout, but when I go into the library, the file is not there. I tried to upload the file again, but it will not allow me to upload the file, it tells me the file already exists. I double checked the library again, and it still doesn't show up in the list.

Can this be fixed?

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Alex Harrington (alexharrington) said :

Check the filter options you've got on your library view. You can set it so
it only shows videos for example.


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Ka-Ming (kpang) said :


It still doesn't show in the filter option.

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Alex Harrington (alexharrington) said :

What version are you running. Is it a fresh installation or an upgrade?

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Ka-Ming (kpang) said :

Xibo - Digital Signage - www.xibo.org.uk. Version 1.6.3

I'm not in charge of the back end of xibo, so I can't say re how fresh it is!

It's a problem I have with just one of the images, everything else seems okay, aside from one or two problems I've had with not be able to change the duration of a video play.

I've now saved the file under a different name and uploaded it and that works fine, but have no idea where the original is lurking!

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Dan Garner (dangarner) said :

It *might* have been that someone uploaded a revision to your image, completely replacing it with a new image but leaving the old one there for use on layouts that already had it assigned.

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