error uploading WMV in CMS

Dan Garner suggests this article as a possible answer to your question:
FAQ #510: “How do I upload files bigger than 2MB / How can I increase the upload file size limit?”.

Hi, Dan.

It is not my problem. My problem is: When i upload a WMV file, cms said "SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data"
I can upload MP4 files without problems but not WMV.

It isn´t a files bigger than 2MB problem.(i changed this option in config panel)

Thank you.
Raúl

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #256467]: error uploading WMV in CMS
> Date: Fri, 31 Oct 2014 17:01:48 +0000
>
> Your question #256467 on Xibo changed:
> https://answers.launchpad.net/xibo/+question/256467
>
> Status: Open => Answered
>
> Related FAQ set to:
> How do I upload files bigger than 2MB / How can I increase the upload file size limit?
> https://answers.launchpad.net/xibo/+faq/510
>
> Dan Garner proposed the following answer:
> Dan Garner suggests this article as a possible answer to your question:
> FAQ #510: “How do I upload files bigger than 2MB / How can I increase the upload file size limit?”.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/xibo/+question/256467/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/xibo/+question/256467
>
> You received this question notification because you asked the question.

My point is that there is zero difference between a MP4 file and a WMV file as far as the upload tool is concerned... so it cannot be anything to do with the type of file... therefore it must be something else - size is usually a good candidate.

Are you able to check the CMS logs for error messages immediately after you receive that error?

Hi Dan.

I sent you a screen capture with this error.

the file weight is 33MB only

i have this in my php.ini:
       ; Maximum allowed size for uploaded files.
       ; http://php.net/upload-max-filesize
       upload_max_filesize=120M

Thank you.
Raúl

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #256467]: error uploading WMV in CMS
> Date: Mon, 3 Nov 2014 16:01:40 +0000
>
> Your question #256467 on Xibo changed:
> https://answers.launchpad.net/xibo/+question/256467
>
> Status: Open => Needs information
>
> Dan Garner requested more information:
> My point is that there is zero difference between a MP4 file and a WMV
> file as far as the upload tool is concerned... so it cannot be anything
> to do with the type of file... therefore it must be something else -
> size is usually a good candidate.
>
> Are you able to check the CMS logs for error messages immediately after
> you receive that error?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/xibo/+question/256467
>
> You received this question notification because you asked the question.

Upload depends on way more than just that setting. Please see the FAQ which
details all the settings that need to change