Xibo

Client lost power no longer plays assigned layout

Asked by RLawson

I'm using a windows7 client/player for 1.6.3. The client lost AC power and no longer plays the campaign.

Steps taken:

Check player options
Restart Player
Repair player
Restart client system
Check player options
Restart Player
Remove player
Restart Client
Re-install Player...

It hangs at the Xibo Open Source Digital Signage Screen

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Xibo Edit question
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Revision history for this message
Alex Harrington (alexharrington) said : 		#1

Try clearing the client library directory

Revision history for this message
RLawson (rlawson) said : 		#2

Thanks, cleared client library directory
Checked player options
restarted player... hangs
Check server and Display is green with current time/date; Check stat for player and player does not appear in list

Revision history for this message
RLawson (rlawson) said : 		#3

player hangs

Revision history for this message
Alex Harrington (alexharrington) said : 		#4

Is the date and time correct on server and client

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RLawson (rlawson) said : 		#5

confirmed time on xibo server
xibo client is ad system and gp forces time & date; confirmed they match

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Dan Garner (dangarner) said : 		#6

Can you pop open the client information screen and put a screenshot up somewhere for us to look at?

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RLawson (rlawson) said : 		#7

Thanks Dan, I think I figured it out. I am able to run another campaign on the client, so it may be that the first campaign some how got corrupted...???

Revision history for this message
Dan Garner (dangarner) said : 		#8

that seems very odd, but without the logs its impossible to say... in any case, glad you have it working again.

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