internal server error

Asked by Ryan

when uploading a SWF file to the server, we get a "internal server error" in red, message on the screen.

What could cause this ?
Thanks

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Dan Garner (dangarner) said :
#1

Dan Garner suggests this article as an answer to your question:

Does it only apply to a SWF file? Could it actually be the size of the file causing the problem? Can you try uploading an Image file which is larger?
FAQ #510: “How do I upload files bigger than 2MB / How can I increase the upload file size limit?”.

Revision history for this message
Ryan (mymactek) said :
#2

The swf file is 59.6 megs. Currently have limits set at 64 megs.
Can upload pictures and videos just fine.

On Fri, Sep 5, 2014 at 4:38 AM, Dan Garner <
<email address hidden>> wrote:

> Your question #254087 on Xibo changed:
> https://answers.launchpad.net/xibo/+question/254087
>
> Status: Open => Answered
>
> Related FAQ set to:
> How do I upload files bigger than 2MB / How can I increase the upload
> file size limit?
> https://answers.launchpad.net/xibo/+faq/510
>
> Dan Garner proposed the following answer:
> Dan Garner suggests this article as an answer to your question:
>
> Does it only apply to a SWF file? Could it actually be the size of the
> file causing the problem? Can you try uploading an Image file which is
> larger?
> FAQ #510: “How do I upload files bigger than 2MB / How can I increase the
> upload file size limit?”.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/xibo/+question/254087/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/xibo/+question/254087
>
> You received this question notification because you asked the question.
>

Revision history for this message
Ryan (mymactek) said :
#3

Changed the max upload to 128MB and the time out on PHP to 90 seconds.
Works like a charm now !

Thanks

Revision history for this message
tego (criszu00) said :
#4

I have the same problem whent I tried upload the file

12 Pack_RedBull.jpg

Error Internal Server Error
854.10 KB

Log server

[Sun Mar 15 21:46:23 2015] [error] [client 201.197.***.***]
[Sun Mar 15 21:48:08 2015] [error] [client 201.197.***.***] ModSecurity: Multipart parsing error: Multipart: writing to "/tmp/20150315-214808-VQZgiEin6OwAAAOqKZ0AAAC6-file-m8PlMt" failed [hostname "97.74.***.***"] [uri "/*******/index.php"] [unique_id "VQZgiEin6OwAAAOqKZ0AAAC6"]
[Sun Mar 15 21:48:09 2015] [error] [client 201.197.162.134] ModSecurity: Input filter: Failed writing 8192 bytes to temporary file (rc 4294967295). [hostname "97.74.***.***"] [uri "/*******/index.php"] [unique_id "VQZgiEin6OwAAAOqKZ0AAAC6"]
[Sun Mar 15 21:49:35 2015] [error] [client 201.197.1**.***] Could not write to logfile:
[Sun Mar 15 21:49:35 2015] [error] [client 201.197.1**.***] Printing message to stderr:
[Sun Mar 15 21:49:35 2015] [error] [client 201.197.1**.***] [Sun Mar 15 21:49:35 2015] [info] Executing "/home/content/c/r/i/****/html/****/xmds.php" in mode PHP with interpreter "php:/web/cgi-bin/php5_3" as UID 3171517, GID 450
[Sun Mar 15 21:49:35 2015] [error] [client 201.197.***.***]

[Sun Mar 15 21:44:53 2015] [warn] RSA server certificate CommonName (CN) `************.com' does NOT match server name!?
[Sun Mar 15 21:45:38 2015] [error] [client 123.125.**.**] Could not write to logfile:
[Sun Mar 15 21:45:38 2015] [error] [client 123.125.**.**] Printing message to stderr:
[Sun Mar 15 21:45:38 2015] [error] [client 123.125.**.**] [Sun Mar 15 21:45:38 2015] [info] Executing "/home/content/c/r/i/*********/html/index.php" in mode PHP with interpreter "php:/web/cgi-bin/php5_3" as UID 3171517, GID 450
[Sun Mar 15 21:45:38 2015] [error] [client 123.125.**.**]

Revision history for this message
Jayden Davis (jaydendavis) said :
#5

The "internal server error" message typically indicates that there's an issue with the server configuration or the script handling the SWF file upload. There could be various causes for this error, including:

File size limits: The server might have a limit on the size of files that can be uploaded, and the SWF file could exceed this limit.

Permissions: The directory where the SWF file is being uploaded might not have the correct permissions set for the web server to write to it.

Server misconfiguration: There could be an issue with the server's configuration or the configuration of the script handling the file upload.

Corrupted file: The SWF file itself might be corrupted, causing issues when trying to upload it to the server.
https://xn--gckwhn25pncf.net/category/manga/
To troubleshoot this issue, you can check the server logs for more detailed error messages that might provide insight into the cause of the internal server error. Additionally, you can try uploading smaller SWF files to see if the issue persists and ensure that the directory permissions are set correctly for file uploads. If the problem persists, contacting your web hosting provider or server administrator for assistance would be advisable.