Xibo

No media statistics on pyclient 1.6.0

Asked by Douglas

My clients do not send back any media statistics.
The log folder is empty.
But, I have adapted the client to run on Ubuntu 14.04 (server version with xorg, on a Atom board but it runs ok, no problem with videos swfs etc.)
The only problem, is not to send back media statistics.

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@ricardogil@gmail
If you are using Python client and not Windows version of Xibo-16X CMS, for SOME reason the stats wont work.
If you get the same client and point to a Windows cms, it works.
So edit the lib/data/stat.data.class.php and remove scheduleID column from Insert, also change the stat table with scheduleID column NULLABLE

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Alex Harrington (alexharrington) said : 		#1

You need to enable it in the client settings, then wait as the statistics
are sent back in batches.

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Douglas (douglas-prodocimo) said : 		#2

So, This option are enabled in the client settings.
And is running for 2 weeks.

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Alex Harrington (alexharrington) said : 		#3

It definitely works. It's only media statistics not layout statistics and
media that runs last probably won't log as it's destroyed.

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Douglas (douglas-prodocimo) said : 		#4

I found this on Last 100 client "log option" 3069 2014-09-02 19:46:20 Client .SubmitLog [Errno 113] No route to host.
I don't know exactly what this function does (.SubmitLog), but if it's the media statistics function may be this is the problem.
My Apache access.log:
[02/Sep/2014:19:46:20 -0300] 'POST /xibo/xmds.php HTTP/1.0" 200 804 "-" "SOAPpy 0.12.0 9pywebsvcs.sf.net)"
Apache error.log:
Nothing

And fresh logs from new player installed a 3 hours ago.
2014-09-03 11:57:13 Client .SubmitLog XMDS could not be initialised
3473 2014-09-03 11:57:44 Client .check Could not connect to XMDS.

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Alex Harrington (alexharrington) said : 		#5

Your client can't connect to the CMS so no logs are being returned

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Douglas (douglas-prodocimo) said : 		#6

But the CMS is showing the client online, the media are being downloaded by client.
For example, if I change some media it will change on client too.

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Alex Harrington (alexharrington) said : 		#7

What colour are the lights on the client information screen?

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Douglas (douglas-prodocimo) said : 		#8

green

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Alex Harrington (alexharrington) said : 		#9

All of them are green? That makes no sense if you're getting an error in
the log

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Douglas (douglas-prodocimo) said : 		#10

All of them...
Can be the soap version?
Because the server is running on debian 7 (php-soap (0.12.0-2.1), and the client is running on Ubuntu 14.04 (python soap 0.12.0-4)?

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Alex Harrington (alexharrington) said : 		#11

14.04 is not supported so it could well be a difference in the soap
library. You would need to investigate yourself to determine that

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Douglas (douglas-prodocimo) said : 		#12

I'll do this.
If you want, and if I solve it, I can post the results here!

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Alex Harrington (alexharrington) said : 		#13

That would be helpful thanks

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Douglas (douglas-prodocimo) said : 		#14

Now, I am migrating the clients to the android version, because I had other problems with the player's stability.
Anyway I'll try the proposed solution:
""So edit the lib/data/stat.data.class.php and remove scheduleID column from Insert, also change the stat table with scheduleID column NULLABLE""
Just to ensure.

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Alex Harrington (alexharrington) said : 		#15

I really wouldn't recommend making database schema changes - it will likely
cause future upgrades to fail.

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