v1.6.2 - Internet Explorer not displaying correctly

Asked by Aaron Rich

I have just installed v1.6.2 into Xampp 3.2.1 on Windows Server 2008R2 and things don't look normal when I log into the web management locally or remotely. The statusdashboard has no chart showing under bandwidth and in clicking many options I get unexpected unsuccessful results like click Administration and it doesn't show me the xibo_admin user listed, then click on Add User and I am returned to the StatusDashboard. This occurs with IE8 on Windows 7 as well as IE11 on Windows 8.1. I use Firefox/Seamonkey/Chrome and all work just fine. I need it to work on Internet Explorer which is our default and standard browser. Perhaps there is a bug? On the statusdashboard page in the lower left corner of the IE Browser there is the Done with exlamation point, it brings up the following message:
"Errors on this webpage might cause t to work incorrectly
To see this message in the future, double-click the warning icon on the status bar.

Expected identifier, string or number
xibo-cms.js Line: 840
Code: 0 Char: 6
URI: http://localhost:8080/xibo/theme/default/js/xibo-cms.js

Maybe that helps point to the culprit? Please help it work for IE 8/9/11, thanks.

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Revision history for this message
Dan Garner (dangarner) said :
#1

Was it a fresh install? You may just need to clear your cache

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Aaron Rich (d-launchpad-f) said :
#2

fresh install on server. And both IE on the server plus on two different workstations all doing the same thing.

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Alex Harrington (alexharrington) said :
#3

Make sure ie isn't going in to compatibility mode. It's very likely to if
you're using a short name for your cms (ie http://servername as opposed to
http://servername.domain.com)

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Aaron Rich (d-launchpad-f) said :
#4

I tried with fqdn as suggested and also watched and toggled compatibility mode but it didn't appear to make any difference.

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Alex Harrington (alexharrington) said :
#5

The CMS definitely works with IE10 and 11. You have to local issue

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Guiseley School (helpdesk-v) said :
#6

I have the same problem, IE 11 is rendering in document mode 7 by default, changing it to IE9, IE10 or edge solves the problem, but as soon as you close the developer toolbar, it reverts back to IE7 document mode. Is there a way to change this permanently?

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Alex Harrington (alexharrington) said :
#7

Please see the FAQ item on enabling HTML5 content - you need to make a
registry modification

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Guiseley School (helpdesk-v) said :
#8

What you've suggested is for a client player, this is occurring on the management website not on the clients.

As a workaround, I've added the following to the index.php

header('X-UA-Compatible: IE=edge');

just above the line DEFINE('XIBO', true);

this will force edge mode in IE, but it's a bit of a hack, and I was looking for a more elegant solution.

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Alex Harrington (alexharrington) said :
#9

Okay sorry. I missinderstood. It's almost certainly because you access the
CMS by a short name, so IE sees it as Intranet zone and applies the IE7
engine. You need to either use a fully qualified domain name, or change
your IE settings for the Intranet zone

Revision history for this message
Guiseley School (helpdesk-v) said :
#10

I've already tried that! Just like Aaron Rich (above comment) it doesn't make any difference using the FQDN, and I've tried turning off compatibility for intranet sites. None of these work.

The only thing that works consistently is the header tag as mentioned above.

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Guiseley School (helpdesk-v) said :
#11

Can I just say, apart from the IE problem, the new version is a vast improvement on an already very good signage system. We've used lots of different systems like orangevalley (now defunct), signage studio (didn't want this over the internet), sedao (too expensive), onelan (too expensive), hydravision (our previous one, now defunct).

This is by far the easiest, and the best.

Thanks for all the hard work improving the code.

Revision history for this message
Alex Harrington (alexharrington) said :
#12

There's something local to your setup triggering that.

The new CMS versions work fine with IE and don't need any modifications to
the quirks mode.

If adding the tag works for you then that might be the best option, but
it's not required on a standard installation on IE 10 or 11

Revision history for this message
Dan Garner (dangarner) said :
#13

Great to hear you get on well with Xibo (aside from this issue) - if we could use your logo on the website, that would be great! http://xibo.org.uk/2014/08/26/xibo-trusted-by-who/

The edge tag has already been introduced in 1.7.0-alpha (still in development) as we have moved to bootstrap 3. Having it in there seems fine as a workaround.

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