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no recovery emails - Windows Client and Server 1.6.1

Asked by Hubert Haneke

Windows Client and Server 1.6.1

I'm getting Display down emails ... just not the recovery emails.

Has anybody the same Problem ?

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Alex Harrington (alexharrington) said : 		#1

Have you configured all the options correctly in the CMS settings.

Your need MAINTENANCE_EMAIL_ALERTS enabled, you need the alerts flag turned
on on each display.

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Hubert Haneke (error3) said : 		#2

MAINTENANCE_EMAIL_ALERTS = ON

Display "BTest" Email Alert = OFF

Display "HP4322147" EMail Alert = ON

recovery emails for Display "HP4322147" are missing.

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Stefan (syberstef) said : 		#3

Is there a way to check if E-Mailnotification is working?

How did you check if it´s working at the client or not?

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Alex Harrington (alexharrington) said : 		#4

The clients have no role in email notifications. It's all done by the CMS

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Hubert Haneke (error3) said : 		#5

File: xmdssoap.class.php

The problem seems to be the result of the query:

// if ($row[5] == 0 && $row[6] == 1 &&
Config::GetSetting('MAINTENANCE_ENABLED') == 'On' &&
Config::GetSetting('MAINTENANCE_EMAIL_ALERTS') == 'On')

With this query from the 1.4.2 it works, I receive the recovery mail:

if (($row[5] == 0) and ($row[6] == 1))

MAINTENANCE_ENABLED is set to protected. Can this have to do with the
problem ?

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Dan Garner (dangarner) said : 		#6

Yes, that will certainly be the problem. I'll create a bug.

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