Xibo

Invalid Media -> Invalid Layout

Asked by Daniel Heiss on 2014-07-01

Linux Server 1.6.1
Windows Client 1.6.1

I get Invalid Media and because of that Invalid Layout.
During this the splash screen is shown, after serveral retries XiboClient stops.

Audit: <message>Getting the Schedule XML</message><method>ScheduleManager - GetScheduleXmlString</method><logdate>01.07.2014 23:42:22</logdate><thread>ScheduleAgentThread</thread>
Audit: <message>Building required file node for 26</message><method>RequiredFiles - SetRequiredFiles</method><logdate>01.07.2014 23:42:22</logdate><thread>RequiredFilesAgentThread</thread>
<message>Received new schedule</message><method>Schedule Agent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>ScheduleAgentThread</thread>
Audit: <message>Building required file node for 28</message><method>RequiredFiles - SetRequiredFiles</method><logdate>01.07.2014 23:42:22</logdate><thread>RequiredFilesAgentThread</thread>
Audit: <message>Building required file node for 15</message><method>RequiredFiles - SetRequiredFiles</method><logdate>01.07.2014 23:42:22</logdate><thread>RequiredFilesAgentThread</thread>
Info: <message>Thread Started</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_resource_Id_1039621347</thread>
Info: <message>Thread Started</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_layout_Id_15</thread>
Info: <message>Thread Started</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_resource_Id_655480764</thread>
Info: <message>Thread Started</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_media_Id_26</thread>
Info: <message>Thread Started</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_media_Id_28</thread>
Info: <message>Thread Started</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_resource_Id_424041708</thread>
Info: <message>Reporting Inventory</message><method>RequiredFiles - ReportInventory</method><logdate>01.07.2014 23:42:22</logdate><thread>RequiredFilesAgentThread</thread>
Info: <message>Thread alive and Lock Obtained</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_resource_Id_1039621347</thread>
Info: <message>Thread alive and Lock Obtained</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_layout_Id_15</thread>
Info: <message>Thread alive and Lock Obtained</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_media_Id_28</thread>
Info: <message>Thread alive and Lock Obtained</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_resource_Id_424041708</thread>
Info: <message>Thread alive and Lock Obtained</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_resource_Id_655480764</thread>
Error: <message>Exception in Run: Die zugrunde liegende Verbindung wurde geschlossen: Unerwarteter Fehler beim Senden..</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_resource_Id_424041708</thread>
Info: <message>Releasing Lock</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_resource_Id_424041708</thread>
Info: <message>Thread alive and Lock Obtained</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_media_Id_26</thread>
Info: <message>File Downloaded Successfully. 15.xlf</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_layout_Id_15</thread>
<message>FileId finished downloading15</message><method>RequiredFilesAgent - fileAgent_OnComplete</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_layout_Id_15</thread>
Info: <message>Layout file changed: 15.xlf</message><method>Schedule - LayoutFileModified</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_layout_Id_15</thread>
Info: <message>Releasing Lock</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:22</logdate><thread>FileAgent_layout_Id_15</thread>
Info: <message>File Downloaded Successfully. 26.jpg</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:23</logdate><thread>FileAgent_media_Id_26</thread>
<message>FileId finished downloading26</message><method>RequiredFilesAgent - fileAgent_OnComplete</method><logdate>01.07.2014 23:42:23</logdate><thread>FileAgent_media_Id_26</thread>
Info: <message>Releasing Lock</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:23</logdate><thread>FileAgent_media_Id_26</thread>
<message>FileId finished downloading655480764</message><method>RequiredFilesAgent - fileAgent_OnComplete</method><logdate>01.07.2014 23:42:24</logdate><thread>FileAgent_resource_Id_655480764</thread>
Info: <message>Releasing Lock</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:24</logdate><thread>FileAgent_resource_Id_655480764</thread>
<message>FileId finished downloading1039621347</message><method>RequiredFilesAgent - fileAgent_OnComplete</method><logdate>01.07.2014 23:42:24</logdate><thread>FileAgent_resource_Id_1039621347</thread>
Info: <message>Releasing Lock</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:24</logdate><thread>FileAgent_resource_Id_1039621347</thread>
Info: <message>File Downloaded Successfully. 28.jpg</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:24</logdate><thread>FileAgent_media_Id_28</thread>
<message>FileId finished downloading28</message><method>RequiredFilesAgent - fileAgent_OnComplete</method><logdate>01.07.2014 23:42:24</logdate><thread>FileAgent_media_Id_28</thread>
Info: <message>Releasing Lock</message><method>FileAgent - Run</method><logdate>01.07.2014 23:42:24</logdate><thread>FileAgent_media_Id_28</thread>
Audit: <message>Schedule Timer Ticked</message><method>ScheduleManager - Run</method><logdate>01.07.2014 23:42:32</logdate><thread>ScheduleManagerThread</thread>
Audit: <message>Invalid Media: 26</message><method>CacheManager - IsValidLayout</method><logdate>01.07.2014 23:42:32</logdate><thread>ScheduleManagerThread</thread>
Error: <message>Layout invalid: 15</message><method>ScheduleManager - LoadNewSchedule</method><logdate>01.07.2014 23:42:32</logdate><thread>ScheduleManagerThread</thread>
Audit: <message>Invalid Media: 26</message><method>CacheManager - IsValidLayout</method><logdate>01.07.2014 23:42:32</logdate><thread>ScheduleManagerThread</thread>
Error: <message>Layout invalid: 15</message><method>ScheduleManager - LoadNewSchedule</method><logdate>01.07.2014 23:42:32</logdate><thread>ScheduleManagerThread</thread>
Audit: <message>Schedule Changing to </message><method>MainForm - ScheduleChangeEvent</method><logdate>01.07.2014 23:42:32</logdate><thread>UI Thread</thread>
Error: <message>Layout Change to failed. Exception raised was: Default layout</message><method>MainForm - ChangeToNextLayout</method><logdate>01.07.2014 23:42:32</logdate><thread>UI Thread</thread>
Audit: <message>Schedule Timer Ticked</message><method>ScheduleManager - Run</method><logdate>01.07.2014 23:42:42</logdate><thread>ScheduleManagerThread</thread>
Audit: <message>Invalid Media: 26</message><method>CacheManager - IsValidLayout</method><logdate>01.07.2014 23:42:42</logdate><thread>ScheduleManagerThread</thread>
Error: <message>Layout invalid: 15</message><method>ScheduleManager - LoadNewSchedule</method><logdate>01.07.2014 23:42:42</logdate><thread>ScheduleManagerThread</thread>
Audit: <message>Invalid Media: 26</message><method>CacheManager - IsValidLayout</method><logdate>01.07.2014 23:42:42</logdate><thread>ScheduleManagerThread</thread>
Error: <message>Layout invalid: 15</message><method>ScheduleManager - LoadNewSchedule</method><logdate>01.07.2014 23:42:42</logdate><thread>ScheduleManagerThread</thread>
Audit: <message>Schedule Changing to </message><method>MainForm - ScheduleChangeEvent</method><logdate>01.07.2014 23:42:42</logdate><thread>UI Thread</thread>
Error: <message>Layout Change to failed. Exception raised was: Default layout</message><method>MainForm - ChangeToNextLayout</method><logdate>01.07.2014 23:42:42</logdate><thread>UI Thread</thread>

Does anyone has the same problem or know how to fix this?

Thx.

Question information

Language:: English Edit question

Status:: Solved

For:: Xibo Edit question

Assignee:: No assignee Edit question

Solved by:: Alex Harrington

Solved:: 2014-07-04

Last query:: 2014-07-04

Last reply:: 2014-07-04

Link existing bug

Revision history for this message

Dan Garner (dangarner) said on 2014-07-01:

It would appear that your media 26 has been downloaded but is actually
being considered invalid by the client. Which is therefore invalidating the
layout.

Can you have a look in the local client library folder and see if the 26
media looks ok?

Revision history for this message

Daniel Heiss (daniel-heiss) said on 2014-07-01:

It looks fine, I can open media 26 and media 28 with paint without errors.
I also checked the filesize, it`s the same as one the server media library.

I already forced the Xiboclient to download the files again by
- stopping Xibo client
- deleting the whole Xibo library on client side
- deleting cacheManager.xml, log.xml, requiredFiles.xml and schedule.xml
- starting Xibo client

it causes the same log as I posted before

Revision history for this message

Dan Garner (dangarner) said on 2014-07-02:

Sorry Daniel, but I can't imagine what is causing the problem... the client definitely thinks that media id 26 is invalid and therefore won't show your layout.

Can you try removing it from the layout? Just to see if that solves the issue.

Revision history for this message

Daniel Heiss (daniel-heiss) said on 2014-07-04:

I think it occured when I did use the copy function, as when I rebuild the layout from scratch as a new layout it plays (with errors, but it plays)
But I think the fault is my usage of overlapping regions.

I have a small ticker which is overlaying an other image are which fills the whole screen. on my android box (where I initially tested it) it works fine but on the .NET windows client not.
could that be as the .NET does not support overlapping regions?