Xibo Client Download only 500 Kb of File And Stop Downloading

Asked by Evgeni Ilyashenkov

Hi. I use Xibo Server and Client Version 1.4.2
When i start Xibo Client it start downloading data from server. Client download only 2 files each 500 Kb and stop downloading.
If i close client and open again, it download additional 500 Kb of each file, if downloading file complete, client begin downloading next file. Again 500 Kb and stop.

In log file i found :

Info: <message>Only 1 layout showing, refreshing it</message><method>Schedule - NextLayout</method><logdate>27.02.2014 13:12:03</logdate><thread>UI Thread</thread>
Audit: <message>Next layout: </message><method>Schedule - Next Layout</method><logdate>27.02.2014 13:12:03</logdate><thread>UI Thread</thread>
Audit: <message>Schedule Changing to </message><method>MainForm - ScheduleChangeEvent</method><logdate>27.02.2014 13:12:03</logdate><thread>UI Thread</thread>
Audit: <message>Destroying Layout</message><method>MainForm - DestoryLayout</method><logdate>27.02.2014 13:12:03</logdate><thread>UI Thread</thread>
Audit: <message>Preparing new layout with path: </message><method>MainForm - Prepare Layout</method><logdate>27.02.2014 13:12:03</logdate><thread>UI Thread</thread>
Error: <message>Unable to change layout: Default layout</message><method>MainForm - ChangeToNextLayout</method><logdate>27.02.2014 13:12:03</logdate><thread>UI Thread</thread>
Audit: <message>Schedule Timer Ticked</message><method>ScheduleManager - Run</method><logdate>27.02.2014 13:12:04</logdate><thread>ScheduleManagerThread</thread>
Error: <message>Layout invalid: 5</message><method>ScheduleManager - LoadNewSchedule</method><logdate>27.02.2014 13:12:04</logdate><thread>ScheduleManagerThread</thread>
Error: <message>Layout invalid: 7</message><method>ScheduleManager - LoadNewSchedule</method><logdate>27.02.2014 13:12:04</logdate><thread>ScheduleManagerThread</thread>
Error: <message>Layout invalid: 8</message><method>ScheduleManager - LoadNewSchedule</method><logdate>27.02.2014 13:12:04</logdate><thread>ScheduleManagerThread</thread>
Error: <message>Layout invalid: 6</message><method>ScheduleManager - LoadNewSchedule</method><logdate>27.02.2014 13:12:04</logdate><thread>ScheduleManagerThread</thread>
Error: <message>Layout invalid: 4</message><method>ScheduleManager - LoadNewSchedule</method><logdate>27.02.2014 13:12:04</logdate><thread>ScheduleManagerThread</thread>

What does it mean?

I am using windows clien and server.
And this problem with downloading files only when i using internet connection to the server. When i using local network all fine. Internet connection i checked, all fine.

Question information

Language:
English Edit question
Status:
Solved
For:
Xibo Edit question
Assignee:
No assignee Edit question
Solved by:
Alex Harrington
Solved:
Last query:
Last reply:
Revision history for this message
Best Alex Harrington (alexharrington) said :
#1

At a guess you have an mtu issue accessing your server. Try lowering the
mtu on your Internet router and see if that resolves it

Revision history for this message
Evgeni Ilyashenkov (moder-zak) said :
#2

Thanks Alex Harrington, that solved my question.