Xibo

1.4.2 Client Crashing at 2 Week Intervals

Asked by Michael Lemke

Can't seem to get to the bottom of it. I have 5 identical client computers on a test bed and the problem is duplicating on all of them..same statistics described below are logged across all 5.

The computers slowly run out of memory (about 4% "Used Physical Memory" is eaten per day). On a fresh boot up, Resource Monitor reports that XiboClient.exe has about a 205KB Commit. Day 2 it will be 322KB, etc... My "Day 14" computer now has XiboClient at 1,034KB with 85% of memory in use. I am expecting it to crash in the next few days. And I'm hoping this memory problem is why my 3 already in the wild players have been failing every few weeks.

I have searched this forum extensively. And thank you so much for all that is documented. My problem seems most similar to this thread: https://answers.launchpad.net/xibo/+question/223416 .......but there are some differences.

I do not have Internet Explorer installed (in fact, there is no web browser installed on these computers). I am only looping a few short .mp4 videos from the Default Layout (not running tickers or any web content) and nothing is scheduled...just default layout. Computers are brand new Intel NUC running W7HP 64 Bit. Documentation indicates that Internet Explorer is required, but I'm assuming only for functionality of web content? Is there any chance not having a browser installed could cause this memory problem?

All of the computers have had the files in the \User\Appdata\Xibo folder removed. cachemanager, requiredfiles and schedule.xml all recreated at launch & look clean as a whistle.

"Log Level" is set to "error" in Client Options and "Auditing" is set to no on the server side.

I have about 2 months experience with Xibo....apologies for my newbness. Any ideas are much appreciated....I'm out of ideas.

Mike from Las Vegas

Question information

Language:
English Edit question
Status:
Solved
For:
Xibo Edit question
Assignee:
No assignee Edit question
Solved by:
Michael Lemke
Solved:
Last query:
Last reply:
Revision history for this message
Alex Harrington (alexharrington) said : 		#1

Try the 1.5.2 client. It may resolve those issues

Revision history for this message
Michael Lemke (mlemke) said : 		#2

Thank you. I installed 1.5.2 on two clients this am and will check them in the morning. Would you consider it a recommended practice to schedule a task kill and application restart or even a weekly reboot? I'm wondering if I should even be spending the time trying to solve this, or if memory consumption is inherent in either Xibo or WMP. Thoughts?

Revision history for this message
Alex Harrington (alexharrington) said : 		#3

You certainly could get that to run overnight as a quicker path to a
solution

Revision history for this message
Michael Lemke (mlemke) said : 		#4

Just an update for others searching. 1.52 did not solve the problem. Memory leak even when looping a single .jpg (but far less leakage). I implemented a task in task scheduler to start a .bat file which terminates xiboclient and restarts it. Marking this as solved....but....ummm it is just a good band-aid.