Xibo

Xibo Client 1.4.2 Not Registering, Times-Out

Asked by michael rawlings

I am having s problem with a Windows (XP) client registering with the server which is running on a Win 7 bit system.
The client times-out giving a HTTP Status 503: Service Unavailable.

However, when i use the same server information on a Virtual Box running the same XP and client it registers without a problem.

Also, the client with the problem can browse to the server using the [Display Admin] button.

The Client with the problem has IE 8 installed.

I've uninstalled the Xibo client and re-installed and the problem still remains.

Any ideas?

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Mike H (s-mike-s) said : 		#1

So after the splash screen you get the 503? or is it an area in the layout that gets the 503? is the area in the the layout full screen?
Thanks

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michael rawlings (mrawlings) said : 		#2

This occurred when I was trying to register the client from the options screen. I enter the correct server information and can use the [Display Admin] button to access the server from the client

However, when I clicked [Register] that is when the 503 error occurs.

Is this clearer?

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Mike H (s-mike-s) said : 		#3

in the results window you get the 503 error? if you open the browser and go to the Register link do you get a black page?

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Dan Garner (dangarner) said : 		#4

Hi Michael,

That behaviour is very odd - would it be possible to turn on logging (increase log level to audit) and submit a log file for us to look at?

Thanks,
Dan

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