Schedule Now Issue

What version are you using?

Thank you very for your quickly reply, I use version 1.3.2

I've just tried on my test 1.3.2 system and it worked fine.

Can you tell me:

1. Is this a new 1.3.2 installation or was it an upgrade?
2. Are you trying to schedule now on one display, a display group, or multiple displays or display groups?
3. Does it do it with all layouts or only one?
4. What is logged in the Xibo log for that event?

Alex

1. Is this a new 1.3.2 installation or was it an upgrade?
    Ans: This is new installation
2. Are you trying to schedule now on one display, a display group, or multiple displays or display groups?
    Ans: I try on 2 display individual
3. Does it do it with all layouts or only one?
    All display is same layout
4. What is logged in the Xibo log for that event?
    The log is empty

Please advice

Bhrutti

Something should have been logged if an error came up.

I expect you have the filter settings on log set incorrectly.

Can you run the Report Fault wizard from the Management Menu please and email the troubleshoot.txt to <email address hidden> and I'll see if there's anything useful.

Alex

From the log you sent:

Date: 2012-06-13 17:06:59
Page: Schedule
Function: Add
Message: IN

Date: 2012-06-13 17:06:59
Page: schedule
Function:
Message: INSERT INTO `schedule` ( layoutid , DisplayGroupIDs , userID , is_priority , recurrence_type , recurrence_detail, recurrence_range , FromDT , ToDT ) VALUES ( 4 , '11' , 1 , 1 , '' , '1' , 0 , 1339582019 , 1339582319 )

Date: 2012-06-13 17:06:59
Page: schedule
Function:
Message: <errormsg>The query [INSERT INTO `schedule` ( layoutid , DisplayGroupIDs , userID , is_priority , recurrence_type , recurrence_detail, recurrence_range , FromDT , ToDT ) VALUES ( 4 , '11' , 1 , 1 , '' , '1' , 0 , 1339582019 , 1339582319 )] failed to executeData truncated for column 'recurrence_type' at row 1</errormsg>
<errornum>1024</errornum>
<errortype>User Notice</errortype>
<scriptname>...\lib\data\schedule.data.class.php</scriptname>
<scriptlinenum>94</scriptlinenum>

Date: 2012-06-13 17:06:59
Page: Data Module
Function: SetError
Message: Data Class: Error Number [25001] Error Message [Could not INSERT a new Schedule]

Date: 2012-06-13 17:06:59
Page: schedule
Function:
Message: <errormsg>Could not INSERT a new Schedule</errormsg>
<errornum>256</errornum>
<errortype>User Error</errortype>
<scriptname>...\lib\pages\schedule.class.php</scriptname>
<scriptlinenum>1879</scriptlinenum>

Date: 2012-06-13 17:06:59
Page: schedule
Function:
Message: Creating a Response Manager to deal with the HALT Error.

Ideas Dan?

Alex

Id have to run that SQL statement on a test database, which I can do this evening. Not sure what the problem could be though ... how could '' be truncated....

Can you please try editing lib/data/schedule.data.class.php and changing:

Line 61: if ($recType != 'null')
change to: if ($recType != '' && $recType != 'null')

Line 81: if ($recType != 'null')
change to: if ($recType != '' && $recType != 'null')

I think this will fix the problem