Xibo freeze on a white screen while playing for hours

Which version of Xibo are you using?

I've edited my post with the version of xibo! ;-)
(Xibo 1.3.2)
thanks

I think I'd install the debug build and see if anything is logged in that time when the screen goes white.

Alex

Ok, I'll try with debug version, and I'll tell you what will be logged!
I'll be able to do those tests at the beginning of next week.

See you soon!

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Hi!
I've tried with debug version 1.2.2, and I've got the same problem.
Here's a portion of the debug file text (portion where the problem appears)

"
...
HardwareKey: [IN]
HardwareKey: [OUT]
MainForm - Prepare Layout: Created new region
Region - SetNextMediaNode: New media detected flash
Region - EvalOptions: Creating new media: flash, 58
Region - Eval Options: Showing new media
MainForm - Prepare Layout: Adding region
Schedule Timer Ticked at 06/06/2012 08:17:58. There are 1 items in the schedule.
Info: Checking if a new schedule is available
Checking Layout 6.xlf is valid
Media - SignalElapsedEvent: Media Complete
Region - DurationElapsedEvent: Media Elapsed: C:\Users\totem 2\Documents\Xibo Library\58.swf
Region - SetNextMediaNode: New media detected flash
Region - SetNextMediaNode: Trying to dispose of the current media
Audit: Recording a Stat Record. Current Count = 40
Region - EvalOptions: Creating new media: flash, 62
Region - Eval Options: Showing new media
Schedule Timer Ticked at 06/06/2012 08:18:08. There are 1 items in the schedule.
Info: Checking if a new schedule is available
Checking Layout 6.xlf is valid
Media - SignalElapsedEvent: Media Complete
Region - DurationElapsedEvent: Media Elapsed: C:\Users\totem 2\Documents\Xibo Library\62.swf
Region - SetNextMediaNode: New media detected flash
Region - SetNextMediaNode: Trying to dispose of the current media
Audit: Recording a Stat Record. Current Count = 41
Region - EvalOptions: Creating new media: flash, 65
Region - Eval Options: Showing new media
Schedule Timer Ticked at 06/06/2012 08:18:18. There are 1 items in the schedule.
Info: Checking if a new schedule is available
Checking Layout 6.xlf is valid
Media - SignalElapsedEvent: Media Complete
Region - DurationElapsedEvent: Media Elapsed: C:\Users\totem 2\Documents\Xibo Library\65.swf
Region - SetNextMediaNode: New media detected flash
Region - SetNextMediaNode: Trying to dispose of the current media
Audit: Recording a Stat Record. Current Count = 42
Region - EvalOptions: Creating new media: flash, 64
Region - Eval Options: Showing new media
Media - SignalElapsedEvent: Media Complete
Region - DurationElapsedEvent: Media Elapsed: C:\Users\totem 2\Documents\Xibo Library\64.swf
Region - SetNextMediaNode: Media Expired:(583,1024,-5,345,flash,C:\Users\totem 2\Documents\Xibo Library\64.swf) . Reached the end of the sequence. Starting from the beginning.
MainForm - DurationElapsedEvent: Region Elapsed
MainForm - DurationElapsedEvent: Region Expired - Next Region.
Info: <message>Only 1 layout showing, refreshing it</message><method>Schedule - NextLayout</method>
Schedule - Next Layout: Next layout: C:\Users\totem 2\Documents\Xibo Library\6.xlf
MainForm - ScheduleChangeEvent: Schedule Changing to C:\Users\totem 2\Documents\Xibo Library\6.xlf
Audit: Recording a Stat Record. Current Count = 43
MainForm - DestoryLayout: Destroying Layout
Audit: Recording a Stat Record. Current Count = 44
MainForm - DestoryLayout: Calling Dispose Region
Region - Dispose: Media Disposed by Region
Unable to set background: C:\Users\totem 2\Documents\Xibo Library\
HardwareKey: [IN]
HardwareKey: [OUT]
MainForm - Prepare Layout: Created new region
Region - SetNextMediaNode: New media detected flash
Region - EvalOptions: Creating new media: flash, 58
Region - Eval Options: Showing new media
MainForm - Prepare Layout: Adding region
Schedule Timer Ticked at 06/06/2012 08:18:28. There are 1 items in the schedule.
Info: Checking if a new schedule is available
Checking Layout 6.xlf is valid
Media - SignalElapsedEvent: Media Complete
Region - DurationElapsedEvent: Media Elapsed: C:\Users\totem 2\Documents\Xibo Library\58.swf
Region - SetNextMediaNode: New media detected flash
Region - SetNextMediaNode: Trying to dispose of the current media
Audit: Recording a Stat Record. Current Count = 45
Region - EvalOptions: Creating new media: flash, 62
Region - Eval Options: Showing new media
Schedule Timer Ticked at 06/06/2012 08:18:38. There are 1 items in the schedule.
Info: Checking if a new schedule is available
Checking Layout 6.xlf is valid
Media - SignalElapsedEvent: Media Complete
Region - DurationElapsedEvent: Media Elapsed: C:\Users\totem 2\Documents\Xibo Library\62.swf
Region - SetNextMediaNode: New media detected flash
Region - SetNextMediaNode: Trying to dispose of the current media
Audit: Recording a Stat Record. Current Count = 46
Region - EvalOptions: Creating new media: flash, 65
Error: <message>Unable to start media. L’opération a réussi</message><method>EvalOptions</method>
Region - SetNextMediaNode: New media detected flash
Region - SetNextMediaNode: Trying to dispose of the current media
No media to remove
La référence d'objet n'est pas définie à une instance d'un objet.
Audit: Recording a Stat Record. Current Count = 47
Region - Eval Options: Showing new media
Schedule Timer Ticked at 06/06/2012 08:18:48. There are 1 items in the schedule.
Info: Checking if a new schedule is available
Checking Layout 6.xlf is valid
Schedule Timer Ticked at 06/06/2012 08:18:58. There are 1 items in the schedule.
Info: Checking if a new schedule is available
Checking Layout 6.xlf is valid
Schedule Timer Ticked at 06/06/2012 08:19:08. There are 1 items in the schedule.
Info: Checking if a new schedule is available
Checking Layout 6.xlf is valid
Schedule Timer Ticked at 06/06/2012 08:19:18. There are 1 items in the schedule.
Info: Checking if a new schedule is available
Checking Layout 6.xlf is valid
Schedule Timer Ticked at 06/06/2012 08:19:28. There are 1 items in the schedule.
Info: Checking if a new schedule is available
Checking Layout 6.xlf is valid
Schedule Timer Ticked at 06/06/2012 08:19:38. There are 1 items in the schedule.
Info: Checking if a new schedule is available
Checking Layout 6.xlf is valid
Schedule Timer Ticked at 06/06/2012 08:19:48. There are 1 items in the schedule.
Info: Checking if a new schedule is available
Checking Layout 6.xlf is valid
Schedule Timer Ticked at 06/06/2012 08:19:58. There are 1 items in the schedule.
Info: Checking if a new schedule is available
Checking Layout 6.xlf is valid
...
"

Any idea?

Thanks a lot!

Regards

Hi, what does this mean in English? <message>Unable to start media. L’opération a réussi</message>

A little research of my own releaved that it means "the operation was successful"

I have recently fixed an error like this in the 1.3.3 client which will be out shortly - i can send you some binaries to test if you would be interested in doing so?

Hi,

Thanks for your reply.

Yes, I would be interested in trying your new version.

If it can help you to solve the problem, it could help me to!

Thanks a lot.

(Please notice I'm using Win7 64bit)

You can try the client here: https://dl.dropbox.com/u/353651/xibo-1.3.3-win32-x86.msi

This is very much a "preview" and not a real release, so there may be other issues you come across.

Nice, thanks a lot!

I'll try it asap, and will tell tou what appened!

See you soon!