Xibo

AVG Business 2011 Problems

Asked by Gareth Douce

Hi,

Xibo was working fine and playing content correctly, until I installed AVG Business 2011 onto the machine.

Now Xibo only displays the background image for 30s-1minute before throwing an error and asking to be debugged. I have confirmed that it is an AVG-related problem, as I have created a virtual player (without AVG), and it works fine.

Any suggestions?

Thanks

Gareth

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Xibo Edit question
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Gareth Douce
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Revision history for this message
Alex Harrington (alexharrington) said : 		#1

Only not to use AVG if it's causing problems. Maybe use something like Security Essentials instead?

I expect it's something to do with embedding Internet Explorer. I bet they plug in to it somehow.

If you have a relationship with AVG you could try telling them that their software is breaking Xibo and asking them to fix it?

Alex

Revision history for this message
Dan Garner (dangarner) said : 		#2

As Alex says it is most likely to be browser plugins causing the
problem... or perhaps you could try adding XiboClient.exe as an
exception in AVG?

Revision history for this message
Gareth Douce (gareth-ashleyschool) said : 		#3

I've removed the AVG elements that plug into anything (only now got the Core, Remote Admin and Settings Manager installed)

It appears to work fine now!

G

Revision history for this message
Dan Garner (dangarner) said : 		#4

Dan Garner suggests this article as an answer to your question:
FAQ #1549: “AVG Business 2011 causes Xibo Client to Crash”.

Revision history for this message
Dan Garner (dangarner) said : 		#5

Thanks Gareth, I have linked to a FAQ for future reference