Layout priority over daily scheduled layout not playing correctly

Asked by Petr V

Hello guys,

When I schedule daily layout 8am-8pm til the end of the year ,and then during the the next day I want to show different layout with priority checked ,say from 10am-3pm,then on first load it shows the priority layout ok, but at the end of the scheduled media ,it looks like it jumps back to daily layout not showing the priority one,and then back to priority layout and again to daily and priority and so on.Can you pls help with that? Should I only use "default layout" if I want to have priority layout played correctly over the scheduled daily layout?
(In details: daily layout has 3pictures , priority layout has same 3pictures plus other 2pictures (5pictures total),on scheduled time of the priority layout I see priority pictures 5pictures total - thats ok, but when last picture ends playing, then I get only 3pictures like from the daily layout, then again 5pictures,then 3 then 5 and so on.All pictures are set for 15seconds duration in daily layout and also in priority layout.At this time I use Xibo 1.2.0 on windows with xampp server.

Thanks
Petr

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Petr V
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Matthew Holder (matt-mattmole) said :
#1

Hi,

I have a feeling that the priority schedule only overrides scheduled layouts.

Have you got the "Interleave Default" option ticked under the display management? I wonder if your priority layout is being displayed, then the default, then the priority ad infinitum.

Try unticking "Interleave Default" and see if that makes the difference.

Matt

Revision history for this message
Dan Garner (dangarner) said :
#2

Priority layouts in the schedule *should* override everything else (including the default - because the interleave default is always priority 0).

Can you paste the contents of your schedule.xml file so we can see what's coming down from the server? You can find this file in:
C:\Users\<user>\AppData\Roaming\Xibo\Xibo Digital Signage

Revision history for this message
Petr V (pvavr1) said :
#3

Here is the paste of the schedule.xml file:

<?xml version="1.0"?>
<schedule>
  <layout file="5" fromdt="2011-02-20 05:45:00" todt="2011-02-20 20:10:00" scheduleid="4" priority="0"/>
  <layout file="5" fromdt="2011-02-21 05:45:00" todt="2011-02-21 20:10:00" scheduleid="4" priority="0"/>
  <layout file="5" fromdt="2011-02-22 05:45:00" todt="2011-02-22 20:10:00" scheduleid="4" priority="0"/>
  <layout file="8" fromdt="2011-02-21 05:45:00" todt="2011-02-21 18:00:00" scheduleid="10" priority="1"/>
  <layout file="8" fromdt="2011-02-20 13:40:00" todt="2011-02-20 14:00:00" scheduleid="11" priority="1"/>
  <default file="4"/>
</schedule>

Today I've tried testing scenario from 13:40-14:00 still the same issue.Tried to change content interval from 60
to 300,with no difference.I have to mention that in my layout I also have 2 other zones,one with scrolling text and one
with webpage.The third zone includes the pictures which are the only different part in the priority layout.
Thanks for your help.
Petr

Revision history for this message
Petr V (pvavr1) said :
#4

For Matthew:

not exactly , it goes like this : priority layout then scheduled layout with no priority checked,then priority then scheduled an so on, and also the timing will change, 3pictures are set for 15secs duration each,after last picture ,it kicks back to scheduled layout within 2secs not even the 15secs duration.
You can try to recreate my problem ,just create one layout with 3pics and 15secs duration,in the schedule set it with no priority, set it for daily repeat with end date 31.12.2011 and time from 8am till 8pm (play it ,it will run fine), then go to layouts copy the created layout ,name it differently,edit the design and put different pictures in it,same 15secs duration,then go back to schedule and add this layout on current date and time e.g. from 8am till 10am and check PRIORITY, then play it - is it ok? or you get same result as me?

Petr.

Revision history for this message
Alex Harrington (alexharrington) said :
#5

> You can try to recreate my problem ,just create one layout with 3pics and 15secs duration,in the schedule set it with no priority, set it for daily repeat with end date 31.12.2011 and time from 8am till 8pm (play it ,it will run fine), then go to layouts copy the created layout ,name it differently,edit the design and put different pictures in it,same 15secs duration,then go back to schedule and add this layout on current date and time e.g. from 8am till 10am and check PRIORITY, then play it - is it ok? or you get same result as me?

I'm testing exactly these instructions right now. I'll let you know the outcome.

Alex

Revision history for this message
Alex Harrington (alexharrington) said :
#6

OK. I did as you said:

* Created a new layout with 3 images, 5 seconds each.
* Scheduled that from 8am to 8pm repeating daily until 31/12/2011 on a display
* Display changes from default layout to the new layout
* Copied the new layout and changed the images for 3 different ones.
* Scheduled the layout from 12:30 - 13:00 today on the same display
with priority
* At 12:30, the client correctly changed over to the priority layout
and stopped showing the first layout.

I'm just waiting for 13:00 now to see if the layout switches back as
expected. I can also then test if the issue is because your second
schedule starts in the past or something like that, but at the moment
I'm not getting the same results as you.

Alex

Revision history for this message
Alex Harrington (alexharrington) said :
#7

13:00 came and the client switched back to the first layout as I would expect.

I then added a new schedule for the second layout from 12:45 - 13:15.
(ie a schedule that starts in the past, but the time now is still in
it's window) and after a short wait (could be as long as the
collection interval you've set up plus the length of the currently
running layout - so here that's 1:15 seconds), the client switched
back to layout 2.

I'm afraid I can't replicate the problem you're having.

One thing to check is that your server clock and client clocks are set
the same and that the two are setup for the same timezone, otherwise
you can get some very strange results.

Alex

Revision history for this message
Petr V (pvavr1) said :
#8

Alex,

thank you very much,I think the problem must be on my side with the config or the settings.
(I use it as local box,so the server and client is on the same box).Anyway I will try to discover
where I did a mistake,then will post it.
Once again big thank you.

Regards,
Petr