Xibo

register pb

Asked by LEROY Philippe

I got the server running on a PC, on a second PC i run the client, but i always got the "Display is awaiting licensing approval from an Administrator."... message, and at the server side, no message for client approval ....
I need help please
PS : i got W7 on both machines

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Revision history for this message
Alex Harrington (alexharrington) said : 		#1

You need to go in to display management and license your display.

Alex

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LEROY Philippe (philippe-leroy-ac-creteil) said : 		#2

I guess....I done....but the page contain nothing to license !

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Alex Harrington (alexharrington) said : 		#3

Make sure the client name doesn't contain any Unicode characters and then register it again.

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LEROY Philippe (philippe-leroy-ac-creteil) said : 		#4

No, my client name, ic by PC name no ?.... it is PHILIPPE-PC

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LEROY Philippe (philippe-leroy-ac-creteil) said : 		#5

I found something, but strange... I had to manually set to "1" the value of "licensed" in display, in the database.......
Then I was able to find my display ine the scheduler....
Isn't' there a more simply way ?..... what's wrong doc ?! :)
Thx a lot

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Alex Harrington (alexharrington) said : 		#6

It should show up on the display management page. Have you only got one
display listed in the database?

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LEROY Philippe (philippe-leroy-ac-creteil) said : 		#7

I know it should !! :) but I ain't got :) that was I ask for help ;)
Yes, I've got only one display listed i,n my database
Thx for helping me

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Alex Harrington (alexharrington) said : 		#8

If you change the key in the client and register it again does it show up?

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LEROY Philippe (philippe-leroy-ac-creteil) said : 		#9

hi,
NO, the problem is still the same ....what a hell is going on ?....

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Alex Harrington (alexharrington) said : 		#10

You'll see your question was linked to a bug a few hours ago.

We hope to have a fix out later today.

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Alex Harrington (alexharrington) said : 		#11

Updated server files are now available to download.

https://launchpad.net/xibo/1.2/1.2.1

If you extract the new files over the top replacing the existing files first. Then go to the web interface as normal and it will ask you to perform an upgrade procedure. That's normal. If you just go through the process it will complete and then you should see your unlicensed displays when logged in as a user who has Super Admin privileges (ie xibo_admin).

Apologies for this problem.

Alex

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Alex Harrington (alexharrington) said : 		#12

Updated release notes:
http://wiki.xibo.org.uk/wiki/Release_Notes:1.2.1#IMPORTANT:_Released_files_issue

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