Xibo

Can't edit background in layout

Asked by bomberpigs

When I try to assign a background to a layout, I can not see (or click) a save/ok/whatever button.
I can choose a color, and an image, but since there are no more buttons, I can't really assign it to the layout.

This has worked well earlier (also earlier today). I've tried several computers, cleared cache to make sure there are no browser issues.
I have restarted apache and mysql as well.

Any clue?

Question information

Language:
English Edit question
Status:
Solved
For:
Xibo Edit question
Assignee:
No assignee Edit question
Solved by:
Alex Harrington
Solved:
Last query:
Last reply:

This question was reopened

Revision history for this message
Alex Harrington (alexharrington) said : 		#1

What version of Xibo?
What browser?

There's a screenshot of the background dialogue box here:
http://wiki.xibo.org.uk/wiki/Manual:Layouts:Design#Layout_Designer

Alex

Revision history for this message
bomberpigs (bomberpigs) said : 		#2

Xibo version 1.0.6
Internet Explorer 8

From the screenshot I see that i miss resolution, save, cancel and help buttons, as well as the image preview.
I've recently deleted some old layouts in 16:9, and was about to remake them in 16:10

I tried to make a test-layout in 16:9 again, but I have the same problem there

Revision history for this message
Alex Harrington (alexharrington) said : 		#3

OK.

Take a look though the images you uploaded today since it last worked - chances are you might have one with an odd character in the name (perhaps an apostrophe, unicode character or similar)?

If you do, retire that item and see if it works.

Alex

Revision history for this message
bomberpigs (bomberpigs) said : 		#4

That's probably it. I'm norwegian, and we have some strange signs ;)
In the library there is an item "FrÃ", but also here the buttons are gone, so I can't delete it. What do I do?

Revision history for this message
bomberpigs (bomberpigs) said : 		#5

Clicked "solved" by accident

Revision history for this message
Alex Harrington (alexharrington) said : 		#6

Are you comfortable running SQL queries on your database?

Revision history for this message
bomberpigs (bomberpigs) said : 		#7

Not really, but we can give it a try.

Revision history for this message
Alex Harrington (alexharrington) said : 		#8

Do you have PHPMyAdmin installed or do you have access to the mysql command line utility?

Revision history for this message
bomberpigs (bomberpigs) said : 		#9

Yes I do.

Revision history for this message
Alex Harrington (alexharrington) said : 		#10

Which?

Revision history for this message
bomberpigs (bomberpigs) said : 		#11

Both ;)

Sorry about that

Revision history for this message
Best Alex Harrington (alexharrington) said : 		#12

OK. PHPMyAdmin will be easiest.

* Open PHPMyAdmin
* Choose your Xibo database from the left hand list of databases
* On the structure tab (which is where it should take you automatically), find the "media" table and click the Browse button next to it
* Find the row with the name with unicode characters in it
* Click the edit button on that row (little pencil icon)
* Change the "name" field so it just contains characters a-z A-Z 0-9 and then click "Go"

Repeat for any other records with unicode characters in them.

Hopefully that should fix it.

Alex

Revision history for this message
bomberpigs (bomberpigs) said : 		#13

Now it works!

Thanks :)

Revision history for this message
bomberpigs (bomberpigs) said : 		#14

Thanks Alex Harrington, that solved my question.

Revision history for this message
Alex Harrington (alexharrington) said : 		#15

Good.

It's well worth reading the release notes when new versions are released. The issue you just had is detailed in them!

http://wiki.xibo.org.uk/wiki/Release_Notes:1.0.6#Known_Issues_and_Limitations

Cheers

Alex