Install issue, says acess denied

Asked by Chris Sheehan

Get most of the way through installing it the it says acess denied and then tells me to look a file for details why, this is what is contained in the file:

07-26 19:54 INFO root: === wubi 11.04 rev211 ===
07-26 19:54 DEBUG root: Logfile is c:\users\owner\appdata\local\temp\wubi-11.04-rev211.log
07-26 19:54 DEBUG root: sys.argv = ['main.pyo', '--exefile="C:\\Users\\Owner\\Downloads\\wubi(1).exe"']
07-26 19:54 DEBUG CommonBackend: data_dir=C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\data
07-26 19:54 DEBUG WindowsBackend: 7z=C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\bin\7z.exe
07-26 19:54 DEBUG WindowsBackend: startup_folder=C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
07-26 19:54 DEBUG CommonBackend: Fetching basic info...
07-26 19:54 DEBUG CommonBackend: original_exe=C:\Users\Owner\Downloads\wubi(1).exe
07-26 19:54 DEBUG CommonBackend: platform=win32
07-26 19:54 DEBUG CommonBackend: osname=nt
07-26 19:54 DEBUG CommonBackend: language=en_GB
07-26 19:54 DEBUG CommonBackend: encoding=cp1252
07-26 19:54 DEBUG WindowsBackend: arch=amd64
07-26 19:54 DEBUG CommonBackend: Parsing isolist=C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\data\isolist.ini
07-26 19:54 DEBUG CommonBackend: Adding distro Xubuntu-i386
07-26 19:54 DEBUG CommonBackend: Adding distro Xubuntu-amd64
07-26 19:54 DEBUG CommonBackend: Adding distro Kubuntu-amd64
07-26 19:54 DEBUG CommonBackend: Adding distro Mythbuntu-i386
07-26 19:54 DEBUG CommonBackend: Adding distro Ubuntu-amd64
07-26 19:54 DEBUG CommonBackend: Adding distro Ubuntu-i386
07-26 19:54 DEBUG CommonBackend: Adding distro Mythbuntu-amd64
07-26 19:54 DEBUG CommonBackend: Adding distro Kubuntu-i386
07-26 19:54 DEBUG CommonBackend: Adding distro UbuntuNetbook-i386
07-26 19:54 DEBUG WindowsBackend: Fetching host info...
07-26 19:54 DEBUG WindowsBackend: registry_key=Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi
07-26 19:54 DEBUG WindowsBackend: windows version=vista
07-26 19:54 DEBUG WindowsBackend: windows_version2=Windows 7 Home Premium
07-26 19:54 DEBUG WindowsBackend: windows_sp=None
07-26 19:54 DEBUG WindowsBackend: windows_build=7601
07-26 19:54 DEBUG WindowsBackend: gmt=0
07-26 19:54 DEBUG WindowsBackend: country=GB
07-26 19:54 DEBUG WindowsBackend: timezone=Europe/London
07-26 19:54 DEBUG WindowsBackend: windows_username=Owner
07-26 19:54 DEBUG WindowsBackend: user_full_name=Owner
07-26 19:54 DEBUG WindowsBackend: user_directory=C:\Users\Owner
07-26 19:54 DEBUG WindowsBackend: windows_language_code=1033
07-26 19:54 DEBUG WindowsBackend: windows_language=English
07-26 19:54 DEBUG WindowsBackend: processor_name=Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
07-26 19:54 DEBUG WindowsBackend: bootloader=vista
07-26 19:54 DEBUG WindowsBackend: system_drive=Drive(C: hd 388466.304688 mb free ntfs)
07-26 19:54 DEBUG WindowsBackend: drive=Drive(C: hd 388466.304688 mb free ntfs)
07-26 19:54 DEBUG WindowsBackend: drive=Drive(D: cd 0.0 mb free udf)
07-26 19:54 DEBUG WindowsBackend: uninstaller_path=None
07-26 19:54 DEBUG WindowsBackend: previous_target_dir=None
07-26 19:54 DEBUG WindowsBackend: previous_distro_name=None
07-26 19:54 DEBUG WindowsBackend: keyboard_id=134809609
07-26 19:54 DEBUG WindowsBackend: keyboard_layout=gb
07-26 19:54 DEBUG WindowsBackend: keyboard_variant=
07-26 19:54 DEBUG CommonBackend: python locale=('en_GB', 'cp1252')
07-26 19:54 DEBUG CommonBackend: locale=en_GB.UTF-8
07-26 19:54 DEBUG WindowsBackend: total_memory_mb=3947.859375
07-26 19:54 DEBUG CommonBackend: Searching ISOs on USB devices
07-26 19:54 DEBUG CommonBackend: Searching for local CDs
07-26 19:54 DEBUG Distro: checking whether C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp is a valid Ubuntu CD
07-26 19:54 DEBUG Distro: does not contain C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp is a valid Ubuntu CD
07-26 19:54 DEBUG Distro: does not contain C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp is a valid Ubuntu Netbook CD
07-26 19:54 DEBUG Distro: does not contain C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp is a valid Kubuntu CD
07-26 19:54 DEBUG Distro: does not contain C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp is a valid Kubuntu CD
07-26 19:54 DEBUG Distro: does not contain C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp is a valid Xubuntu CD
07-26 19:54 DEBUG Distro: does not contain C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp is a valid Xubuntu CD
07-26 19:54 DEBUG Distro: does not contain C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp is a valid Mythbuntu CD
07-26 19:54 DEBUG Distro: does not contain C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp is a valid Mythbuntu CD
07-26 19:54 DEBUG Distro: does not contain C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether D:\ is a valid Ubuntu CD
07-26 19:54 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether D:\ is a valid Ubuntu CD
07-26 19:54 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether D:\ is a valid Ubuntu Netbook CD
07-26 19:54 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether D:\ is a valid Kubuntu CD
07-26 19:54 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether D:\ is a valid Kubuntu CD
07-26 19:54 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether D:\ is a valid Xubuntu CD
07-26 19:54 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether D:\ is a valid Xubuntu CD
07-26 19:54 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether D:\ is a valid Mythbuntu CD
07-26 19:54 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-26 19:54 DEBUG Distro: checking whether D:\ is a valid Mythbuntu CD
07-26 19:54 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-26 19:54 INFO root: Running the installer...
07-26 19:54 DEBUG WindowsFrontend: __init__...
07-26 19:54 DEBUG WindowsFrontend: on_init...
07-26 19:54 INFO WinuiPage: appname=wubi, localedir=C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\translations, languages=['en_GB', 'en']
07-26 19:54 INFO WinuiPage: appname=wubi, localedir=C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\translations, languages=['en_GB', 'en']
07-26 19:56 DEBUG WinuiInstallationPage: target_drive=C:, installation_size=17000MB, distro_name=Ubuntu, language=en_GB, locale=en_GB.UTF-8, username=owner
07-26 19:56 INFO root: Received settings
07-26 19:56 INFO WinuiPage: appname=wubi, localedir=C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\translations, languages=['en_GB', 'en']
07-26 19:56 DEBUG TaskList: # Running tasklist...
07-26 19:56 DEBUG TaskList: ## Running select_target_dir...
07-26 19:56 INFO WindowsBackend: Installing into C:\ubuntu
07-26 19:56 DEBUG TaskList: ## Finished select_target_dir
07-26 19:56 DEBUG TaskList: ## Running create_dir_structure...
07-26 19:56 DEBUG CommonBackend: Creating dir C:\ubuntu
07-26 19:56 DEBUG CommonBackend: Creating dir C:\ubuntu\disks
07-26 19:56 DEBUG CommonBackend: Creating dir C:\ubuntu\install
07-26 19:56 DEBUG CommonBackend: Creating dir C:\ubuntu\install\boot
07-26 19:56 DEBUG CommonBackend: Creating dir C:\ubuntu\disks\boot
07-26 19:56 DEBUG CommonBackend: Creating dir C:\ubuntu\disks\boot\grub
07-26 19:56 DEBUG CommonBackend: Creating dir C:\ubuntu\install\boot\grub
07-26 19:56 DEBUG TaskList: ## Finished create_dir_structure
07-26 19:56 DEBUG TaskList: ## Running uncompress_target_dir...
07-26 19:56 DEBUG TaskList: ## Finished uncompress_target_dir
07-26 19:56 DEBUG TaskList: ## Running create_uninstaller...
07-26 19:56 DEBUG WindowsBackend: Copying uninstaller C:\Users\Owner\Downloads\wubi(1).exe -> C:\ubuntu\uninstall-wubi.exe
07-26 19:56 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi UninstallString C:\ubuntu\uninstall-wubi.exe
07-26 19:56 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi InstallationDir C:\ubuntu
07-26 19:56 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayName Ubuntu
07-26 19:56 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayIcon C:\ubuntu\Ubuntu.ico
07-26 19:56 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayVersion 11.04-rev211
07-26 19:56 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi Publisher Ubuntu
07-26 19:56 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi URLInfoAbout http://www.ubuntu.com
07-26 19:56 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi HelpLink http://www.ubuntu.com/support
07-26 19:56 DEBUG TaskList: ## Finished create_uninstaller
07-26 19:56 DEBUG TaskList: ## Running copy_installation_files...
07-26 19:56 DEBUG WindowsBackend: Copying C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\data\custom-installation -> C:\ubuntu\install\custom-installation
07-26 19:56 DEBUG WindowsBackend: Copying C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\winboot -> C:\ubuntu\winboot
07-26 19:56 DEBUG WindowsBackend: Copying C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\data\images\Ubuntu.ico -> C:\ubuntu\Ubuntu.ico
07-26 19:56 DEBUG TaskList: ## Finished copy_installation_files
07-26 19:56 DEBUG TaskList: ## Running get_iso...
07-26 19:56 DEBUG CommonBackend: Searching for local CD
07-26 19:56 DEBUG Distro: checking whether C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp is a valid Ubuntu CD
07-26 19:56 DEBUG Distro: does not contain C:\Users\Owner\AppData\Local\Temp\pyl1B5E.tmp\casper\filesystem.squashfs
07-26 19:56 DEBUG Distro: checking whether D:\ is a valid Ubuntu CD
07-26 19:56 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-26 19:56 DEBUG CommonBackend: Searching for local ISO
07-26 19:56 DEBUG CommonBackend: Could not find any ISO or CD, downloading one now
07-26 19:56 DEBUG TaskList: New task get_metalink
07-26 19:56 DEBUG TaskList: ### Running get_metalink...
07-26 19:56 DEBUG downloader: downloading http://releases.ubuntu.com/11.04/ubuntu-11.04-desktop-amd64.metalink > C:\ubuntu\install
07-26 19:56 DEBUG downloader: Download start filename=C:\ubuntu\install\ubuntu-11.04-desktop-amd64.metalink, url=http://releases.ubuntu.com/11.04/ubuntu-11.04-desktop-amd64.metalink, basename=ubuntu-11.04-desktop-amd64.metalink, length=28363, text=None
07-26 19:56 DEBUG downloader: download finished (read 28363 bytes)
07-26 19:56 DEBUG downloader: downloading http://releases.ubuntu.com/11.04/MD5SUMS-metalink > C:\ubuntu\install
07-26 19:56 DEBUG downloader: Download start filename=C:\ubuntu\install\MD5SUMS-metalink, url=http://releases.ubuntu.com/11.04/MD5SUMS-metalink, basename=MD5SUMS-metalink, length=874, text=None
07-26 19:56 DEBUG downloader: download finished (read 874 bytes)
07-26 19:56 DEBUG downloader: downloading http://releases.ubuntu.com/11.04/MD5SUMS-metalink.gpg > C:\ubuntu\install
07-26 19:56 DEBUG downloader: Download start filename=C:\ubuntu\install\MD5SUMS-metalink.gpg, url=http://releases.ubuntu.com/11.04/MD5SUMS-metalink.gpg, basename=MD5SUMS-metalink.gpg, length=198, text=None
07-26 19:56 DEBUG downloader: download finished (read 198 bytes)
07-26 19:56 INFO saplog: Verified a signature from ID:'46181433FBB75451'.
07-26 19:56 INFO saplog: Checking block bindings..
07-26 19:56 INFO saplog: Key verified successfully.
07-26 19:56 DEBUG CommonBackend: metalink md5sums:
a941ca07230dd2a812b5abd3aa12f79f ubuntu-11.04-alternate-amd64.metalink
ec67d129102bbe53715c0a192c6e703b ubuntu-11.04-alternate-i386.metalink
350c4c0da5823625e5278cc869153e65 ubuntu-11.04-beta2-alternate-amd64.metalink
10eb1df66373fd00cd9be2acfc329bf3 ubuntu-11.04-beta2-alternate-i386.metalink
7b3ef94055a263d7f7f9b1ed6e3c99e2 ubuntu-11.04-beta2-desktop-amd64.metalink
84b89292c5ae40be000a5ee861da257e ubuntu-11.04-beta2-desktop-i386.metalink
d39c949129feb09da7e349882833f488 ubuntu-11.04-beta2-server-amd64.metalink
b7be563bfb89faaa4c7bd892a1a56aa1 ubuntu-11.04-beta2-server-i386.metalink
42aa52e7eaa441d0b00965d225f4e44f ubuntu-11.04-desktop-amd64.metalink
8376ce671b922bd1051f16ab2d44d06f ubuntu-11.04-desktop-i386.metalink
e23ed6d1164876804a7fb9dfb2f8aee1 ubuntu-11.04-server-amd64.metalink
b4b50d20f519fd0d8761e9d998630449 ubuntu-11.04-server-i386.metalink

07-26 19:56 DEBUG TaskList: ### Finished get_metalink
07-26 19:56 DEBUG TaskList: New task download
07-26 19:56 DEBUG TaskList: ### Running download...
07-26 19:56 DEBUG btdownloader: downloading http://releases.ubuntu.com/11.04/ubuntu-11.04-desktop-amd64.iso.torrent > C:\ubuntu\install\ubuntu-11.04-desktop-amd64.iso
07-26 20:51 ERROR TaskList: Traceback (most recent call last):
  File "\lib\bittorrent\RawServer.py", line 231, in listen_forever
  File "\lib\bittorrent\RawServer.py", line 178, in handle_events
IOError: (0, 'Error')
Traceback (most recent call last):
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\btdownloader.py", line 79, in download
  File "\lib\bittorrent\download.py", line 303, in download
  File "\lib\bittorrent\RawServer.py", line 256, in listen_forever
  File "\lib\wubi\backends\common\btdownloader.py", line 70, in error_callback
DownloadError: Traceback (most recent call last):
  File "\lib\bittorrent\RawServer.py", line 231, in listen_forever
  File "\lib\bittorrent\RawServer.py", line 178, in handle_events
IOError: (0, 'Error')

07-26 20:51 ERROR TaskList: Non fatal error Traceback (most recent call last):
  File "\lib\bittorrent\RawServer.py", line 231, in listen_forever
  File "\lib\bittorrent\RawServer.py", line 178, in handle_events
IOError: (0, 'Error')
 in task download
07-26 20:51 DEBUG TaskList: ### Finished download
07-26 20:51 ERROR TaskList: [Errno 13] Permission denied: u'C:\\ubuntu\\install\\ubuntu-11.04-desktop-amd64.iso'
Traceback (most recent call last):
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\backend.py", line 492, in get_iso
  File "\lib\wubi\backends\common\backend.py", line 347, in download_iso
OSError: [Errno 13] Permission denied: u'C:\\ubuntu\\install\\ubuntu-11.04-desktop-amd64.iso'
07-26 20:51 DEBUG TaskList: # Cancelling tasklist
07-26 20:51 DEBUG TaskList: # Finished tasklist
07-26 20:51 ERROR root: [Errno 13] Permission denied: u'C:\\ubuntu\\install\\ubuntu-11.04-desktop-amd64.iso'
Traceback (most recent call last):
  File "\lib\wubi\application.py", line 57, in run
  File "\lib\wubi\application.py", line 131, in select_task
  File "\lib\wubi\application.py", line 157, in run_installer
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\backend.py", line 492, in get_iso
  File "\lib\wubi\backends\common\backend.py", line 347, in download_iso
OSError: [Errno 13] Permission denied: u'C:\\ubuntu\\install\\ubuntu-11.04-desktop-amd64.iso'
Any help would be greatly appreciated !

Question information

Language:
English Edit question
Status:
Answered
For:
Wubi Edit question
Assignee:
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Last query:
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Did you download the ISO or did you just download the wubi installer? Did you install the OS as an administrator?

Revision history for this message
bcbc (bcbc) said :
#2

The error is that the bittorrent downloader is unable to connect. This
is due either to your firewall (not allowing pyrun.exe access) or
another firewall (corporate??, router ??).

In any case there are ways around this. You can download the desktop CD ISO yourself - for 11.04 you can use this http://www.ubuntu.com/download/ubuntu/download
or http://releases.ubuntu.com/11.04

Place the ISO in the same directory as wubi.exe and run wubi from there. It will use
the ISO you downloaded.

You can also create an Ubuntu CD or bootable USB using that ISO -
instructions available here:
http://www.ubuntu.com/download/ubuntu/download

You can install wubi or regular ubuntu from the CD as well. You can use
the USB to run Ubuntu in live mode or install regular Ubuntu (not wubi
generally).

Hope this helps

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