outlook.office365.com and frequency

Asked by chrism on 2019-01-08


on adding outlook.office365.com and selecting the INBOX folder, it is not notifying of new email. I wanted to ask about this before submitting a bug report.

secondly, I can't find config for setting the frequency of checks. Again, wanting to ask before submitting a feature request

thanks for the effort and time you put into this. we appreciate it :D


Question information

English Edit question
Unity Mail Edit question
Robert Tari Edit question
Solved by:
Robert Tari
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Last reply:
Best Robert Tari (robert-tari) said : #1

Unity Mail works with IMAP IDLE, i.e. whenever there is a change in the mail folder you are monitoring, you are instantly notified. There is no check interval.

As for not getting notifications, please open a terminal and do the following:

killall unity-mail

Keep an eye on any strange output. In case of errors, file a new bug report including the contents of the terminal.

chrism (ubuntu-dirtchild) said : #2

thanks. error presented was:

  56:23.88 outlook.office365.com reader last 20 log messages:
Unity Mail: ERROR: Error in connection "<email address hidden>:INBOX": command: UID => socket error: <class 'OSError'> - Too many read 0

I had a very large inbox subfolder. moving that out fixed the issue

chrism (ubuntu-dirtchild) said : #3

Thanks Robert Tari, that solved my question.