Recover file from Ubuntu One

Asked by Steve McInerney on 2009-12-03

I had a file containing some testing system setup notes that got eaten
by U1 around the beginning of July of this year. Unfortunately, I don't
have the exact date or the filename of this file; however it was one of
the only files I have put in U1.

Is there any easy way to see if this file still exists but is simply not
visible to me?

(from an RT request)

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu One Servers Edit question
Assignee:
No assignee Edit question
Last query:
2009-12-03
Last reply:
2013-08-16
Elliot Murphy (statik) said : #1

On 12/03/2009 05:30 PM, Steve McInerney wrote:
> New question #92773 on Ubuntu One Servers:
> https://answers.edge.launchpad.net/ubuntuone-servers/+question/92773
>
> I had a file containing some testing system setup notes that got eaten
> by U1 around the beginning of July of this year. Unfortunately, I don't
> have the exact date or the filename of this file; however it was one of
> the only files I have put in U1.
>
> Is there any easy way to see if this file still exists but is simply not
> visible to me?
>
> (from an RT request)
>
>

Yes we can help with this. Who is the user that is affected?

--
Elliot Murphy | https://launchpad.net/~statik/

Ronald McCollam (fader) said : #2

Hello Elliot,

I am the affected user. Is there any more information you need from me?

Thanks!

Lucio Torre (lucio.torre) said : #3

Hi Ronald,

We have all the information we need. We will proceed with this undelete in a couple of days. I imagine that since files are from july, that you are not in a hurry. If this is an emergency, please let me know.

Lucio.

John O'Brien (jdobrien) said : #4

Ronald,

We have recovered your deleted files. They should be visible now in the web interface in a cryptic folder beginning with "Recovered". You can delete whatever files you didn't need recovered.

Please let us know if this has corrected your problem.

snakebyter (mayandi76) said : #5

Hi guys please I need your help I delete some files from my Ubuntu one and I want to recover all. This files aren't in my computer and in the web I can't see it. Can you help me?

Facundo Batista (facundo) said : #6

Hi snakebyter! You'd need to ask support here: https://one.ubuntu.com/help/contact/

Thanks!

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