Step 4 from the installation instructions don't open a web page

Bug 369038 [1] (and its many duplicates) shows that many users have reported this issue. Cheiron has posted a comment about the solution [2]. Here is a summary of the installation instructions.

Step 2 from the installation instructions [3] will install 'ubuntuone-client-gnome'. After installation, you need to also install ubuntuone-client and ubuntuone-client-tools. Click on the following links to do this through your web browser:

1. apt://ubuntuone-client?refresh=yes
2. apt://ubuntuone-client-tools?refresh=yes

Once these three pieces are installed you can proceed to Step 3 in the installation instructions (start client from Applications » Internet » Ubuntu One).

Users who had already proceeded to Step 3 without installing 'ubuntuone-client' and 'ubuntuone-client-tools' may need to kill the 'ubuntuone-client-gnome' process if it is already running. Once the process is stopped, install the 2 pieces of software, and then restart Ubuntu One.

[1] https://bugs.launchpad.net/ubuntuone-client/+bug/369038
[2] https://bugs.launchpad.net/ubuntuone-client/+bug/369038/comments/12
[3] https://ubuntuone.com/support/installation/

This is what I root after trying that code:

par@par-desktop:~$ apt-get install ubuntuone-client ubuntuone-client-tools
E: Could not open lock file /var/lib/dpkg/lock - open (13 Permission denied)
E: Unable to lock the administration directory (/var/lib/dpkg/), are you root?
par@par-desktop:~$ root
  *******************************************
  * *
  * W E L C O M E to R O O T *
  * *
  * Version 5.18/00b 10 March 2008 *
  * *
  * You are welcome to visit our Web site *
  * http://root.cern.ch *
  * *
  *******************************************

ROOT 5.18/00b (branches/v5-18-00-patches@22563, Mar 20 2009, 00:45:00 on linuxx8664gcc)

CINT/ROOT C/C++ Interpreter version 5.16.29, Jan 08, 2008
Type ? for help. Commands must be C++ statements.
Enclose multiple statements between { }.
root [0] XIO: fatal IO error 11 (Resource temporarily unavailable) on X server ":0.0"
      after 303 requests (301 known processed) with 0 events remaining.
par@par-desktop:~$ root [0] root [0] E: Could not open lock file /var/lib/dpkg/lock - open (13 Permission denied)
E: Unable to lock the administration directory (/var/lib/dpkg/), are you root?
par@par-desktop:~$ root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] root [0] E: Could not open lock file /var/lib/dpkg/lock - open (13 Permission denied)
E: Unable to lock the administration directory (/var/lib/dpkg/), are you root?
par@par-desktop:~$

forget that, i followed the matt griffins instructions, didnt realize at first I had to copy & paste in the brower web address bar, but thanks alot Matt!!!! Say hello to Peter (from family guy) for me !!! if you didnt get that.

Thanks Bruno, that solved my question.

You need not install ubuntuone-client-tools as well. It contains an extra command line utility which is not necessary for normal operation of the client.

The ubuntuone-client-tools package is the u1sync tool, and not strictly required for a client installation. It's an additional tool for interacting with the service via CLI for those that wish to do so.

We should have packages with fixed dependencies up later today so that only installing ubuntone-client-gnome will be needed, and it will pull in the required packages.

Also, the bug linked to in the first comment from Matt Griffin is not a report of this specific problem. It is about xdg-open failing to launch the browser.

I followed this procedure and it still does not work. Will I receive an update that will fix this issue?
Is there a way to manually fix the xdg-open problem?

I followed this procedure as well...Still no dice :-(

I have all the associated dependencies, but the UbuntuOne icon is no longer adding itself to my Applications --> Internet panel, and loading it manually does nothing as well.

This should have been fixed yesterday. Going through the installation procedure again should install the necessary packages. Users may want to ensure that ubuntuone processes are ended/killed before starting the process. It may require a log-out/in between steps 2 and 3.

> Matt

I tried again without success. I'm not sure if my case is unique but my problem is that nothing occurs when I execute ubuntuone-client-applet. I hope you someone can identify and fix this problem soon.

sorry but after i reinstall all these "ubuntuone-client-gnome ubuntuone-client ubuntuone-client-tools
" i still get no icon in my menu,and also nothing happened after run " ubuntuone-client-applet --signup" or "ubuntuone-client-applet" in shell

I received an update just now and it now displays an icon of the applet when I launch the client.
The only problem now is that I don't see the 'add my computer' page as it should. I thought it might have to do with the fact that I have Firefox 3.5 (from Mozilla PPA) as my default browser but it still did not work after I set the default browser to Firefox 3.0.

still nothing works

The only way I got 'add my computer' page was by making Epiphany my default browser.

I second heavyt. I went to System->Preferences->Preferred Applications and changed my default browser to Epiphany, clicked on Ubuntu One and it worked.