Purge an Ubuntu One Account

Asked by Sébastien Lozé

Hi all,

I've a little problem with Ubuntu One Web interface.
The web interface show me two files in "uploading" mode, but this files don't exist on my computer. I think this two files are in conflict from my older computer, but this computer is out of order.

I can't delete this two files from the web interface, i don't have any actions link, just "uploading" information.
Because au this state i can't syncing anymore...

The simple question is "How to format my ubuntu online storage ?"

Thanks for the help.

Best regards.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu One Servers Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Chris Karnes (chris-tacoma) said :
#1

I also have this problem. Three files are identified in the Web Interface as "uploading" but these files do not exist. UbuntuOne will not sync.

Revision history for this message
Joshua Hoover (joshuahoover) said :
#2

It looks like these entries are showing up because there are old (and no longer valid) entries in our database. I have created a bug for this and contacted the devs on the team most likely able to take care of this problem: https://launchpad.net/bugs/580679

Thank you,

Joshua

Can you help with this problem?

Provide an answer of your own, or ask Sébastien Lozé for more information if necessary.

To post a message you must log in.