uploading files: nothing seems to happen

Asked by MikeR

I have moved several files into Ubuntuone folder
Ubuntuone icon in the upper panel shows "Updating files" on mouseover
Checking by web -- no changes; no files uploaded (about one hour later)
running "System monitor" shows no network activity
total file space to upload is approx. 800MiB
questions:
1. Am I doing this correctly?
2. How long should I wait before giving up?

Thanks,
Mike
mailto:/<email address hidden>

Question information

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Solved
For:
Ubuntu One Client Edit question
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Solved by:
Joshua Hoover
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Revision history for this message
Joshua Hoover (joshuahoover) said :
#1

Hi Mike,

This sounds like a possible bug. You should likely see at least some of the files starting to show up on the web, but it's hard to tell without more information. I'm going to create a bug and request that you provide more information there.

Thank you,

Joshua

Revision history for this message
MikeR (mike-rechtman) said :
#2

@Joshua, as per your email:
list of file including *exception* :
dir ~/.cache/ubuntuone/log
total 1.5M
-rw-r--r-- 1 mike mike 21K 2009-09-09 18:45 oauth-login.log
-rw-r--r-- 1 mike mike 0 2009-09-09 18:45 syncdaemon-exceptions.log
-rw-r--r-- 1 mike mike 0 2009-09-03 17:49 syncdaemon-exceptions.log.2009-09-05_13-05-08
-rw-r--r-- 1 mike mike 8.5K 2009-09-07 06:40 syncdaemon-exceptions.log.2009-09-07_23-24-10
-rw-r--r-- 1 mike mike 0 2009-09-07 23:24 syncdaemon-exceptions.log.2009-09-08_07-34-04
-rw-r--r-- 1 mike mike 0 2009-09-08 07:34 syncdaemon-exceptions.log.2009-09-08_14-14-53
-rw-r--r-- 1 mike mike 0 2009-09-08 14:14 syncdaemon-exceptions.log.2009-09-09_18-45-24
-rw-r--r-- 1 mike mike 117K 2009-09-09 20:49 syncdaemon.log
-rw-r--r-- 1 mike mike 507K 2009-09-07 13:03 syncdaemon.log.2009-09-06_13-05-08
-rw-r--r-- 1 mike mike 63K 2009-09-07 23:23 syncdaemon.log.2009-09-07_23-24-10
-rw-r--r-- 1 mike mike 228K 2009-09-08 07:33 syncdaemon.log.2009-09-08_07-34-04
-rw-r--r-- 1 mike mike 258K 2009-09-08 14:12 syncdaemon.log.2009-09-08_14-14-53
-rw-r--r-- 1 mike mike 269K 2009-09-09 18:42 syncdaemon.log.2009-09-09_18-45-24

note that most of the *exception* files are empty
I have managed to upload several files using the "Upload" arrow in the web interface.
However one file of just over 800MiB seems to upload at an average of 20KB/sec, or less, which means it would take the better part of a day, and uploading seems to stop at the slightest interference and does not resume.
I am running an up-to-date Jaunty, and my upload speed should be at least around 50KB/sec (on an ADSL line)

Revision history for this message
Best Joshua Hoover (joshuahoover) said :
#3

Hi Mike,

I'd like to close this question and continue tracking this issue in the bug. Does that sound OK to you?

Thanks,

Joshua

Revision history for this message
MikeR (mike-rechtman) said :
#4

closing....