Authorization Error

Can you check that your computer's clock is correct? Also, do you get this error when trying to add your computer to your Ubuntu One account (does a web browser open asking you to add your computer to your account)?

Thank you,

Joshua

Joshua

Thank you for taking the time to answer my question.In response to your
request for more info here goes.

1)Can you check that your computer's clock is correct?

If you mean the clock in the task bar it wasn't when I first installed
Ubuntu a few weeks ago,I had to go in and manually change it in
Administration > Time and Date. If however you mean my BIOS settings for
time then yes it is correct.

2)Also, do you get this error when trying to add your computer to your
Ubuntu One account (does a web browser open asking you to add your
computer to your account)?.

I get this error when I go to the task bar and click on my user account
name>Ubuntu One, then a pop up for Ubuntu One preferences appears then
the error code that started this question thread appears without any
further input on my part.It does this every time.As far as the web browser goes
it only pops up if I click on manage account in the Ubuntu One Preferences window.

Again thank you for your help
Michael Styles

-----Original Message-----
From: Joshua Hoover <email address hidden>
To: micstyle0 <email address hidden>
Sent: Thu, May 13, 2010 9:24 pm
Subject: Re: [Question #110556]: Authorization Error

Your question #110556 on Ubuntu One Client changed:
https://answers.edge.launchpad.net/ubuntuone-client/+question/110556

    Status: Open => Needs information

Joshua Hoover requested for more information:
Can you check that your computer's clock is correct? Also, do you get
this error when trying to add your computer to your Ubuntu One account
(does a web browser open asking you to add your computer to your
account)?

Thank you,

Joshua

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.edge.launchpad.net/ubuntuone-client/+question/110556

You received this question notification because you are a direct
subscriber of the question.

Hi Michael,

Thank you for the timely reply. Can you do the following?

1. Open Applications->Accessories->Passwords and Encryption Keys
2. Right-click on "UbuntuOne" token and select "Delete"
3. From a terminal session run the following: u1sdtool -q; killall ubuntuone-login; u1sdtool -c

The error you're receiving normally means the system time (the time in Ubuntu) is off by quite a bit, which causes the OAuth process to not work properly.

Thank you,

Joshua

Joshua

Thanks again for your help.It would seem that my system is really messed up although I am not sure how it happened.I tried what you said and the following acurred.First I Opened Applications->Accessories->Passwords and Encryption Keys, which didn't produce an entry for "UbuntuOne" token so I couldn't delete it.Second I went ahead I tried the terminal session you suggested just in case it might work any way and as you probably can guess it didn't work either just opened up the same dialog box as when I started all this.
As a side note I think this might be significant. I tried to Import an OpenPGP key so as to sign the Ubuntu Code of Conduct with a fingerprint by typing gpg --fingerprint in the terminal and nothing happens...

Michael

Joshua

P.S. I don't have internet at home and am off on the weekends, and I work nights so what ever you suggest next I will not be able to find out about or try till Monday night.

Thank You
Michael

Hi Michael,

My apologies for the delay in a response. Can you do the following?

Run: date -u
Then go to: http://tycho.usno.navy.mil/cgi-bin/timer.pl

Post the output of both the "date -u" command the UTC time reported from the web site (the first one in the list).

Thank you!

Joshua

Hello Joshua,

Now it's my turn to make apologies, when I didn't get a response I thought I would try to reinstall Ubuntu and see if that would work.However it seems to be the month for computer parts failure for me as now my cd/dvd drive will not read any disks so it might be a few more days before I can get Ubuntu back up and running.When I do, if the problem still persist then i will try your suggestions and get back with you. Again I do thank for your time and effort.

Michael

Oh by the way in case your wondering how I am able to respond,I am working from an external hard drive with Puppy Linux installed.

Michael

Hi Michael,

I'm sorry to hear your DVD drive stopped working. Sometimes things just don't work right at all, huh? :-(

Once you get up and running again, let me know if you still have this problem or not. If you do, please run the command I gave previously and the output of the UTC time from the given web site.

Thank you,

Joshua

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.

hi, i have the same problem with ubuntu one Authorization Error

i am followed steps from Joshua and have the same results as Michael (Styles), so i am posting results from date -u and http://tycho.usno.navy.mil/cgi-bin/timer.pl now:

terminal: Ne čen 20 18:47:42 UTC 2010 (sun jun)

webpage:
US Naval Observatory Master Clock Time
Jun. 20, 19:47:08 UTC Universal Time
Jun. 20, 03:47:08 PM EDT Eastern Time
Jun. 20, 02:47:08 PM CDT Central Time
Jun. 20, 01:47:08 PM MDT Mountain Time
Jun. 20, 12:47:08 PM PDT Pacific Time
Jun. 20, 11:47:08 AM AKDT Alaska Time
Jun. 20, 09:47:08 AM HAST Hawaii-Aleutian Time

my location is United Kingdom

btw my real time is 20.54

seems like previous post is mallware spam

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

This question was expired because it remained in the 'Open' state without activity for the last 15 days.