ubuntu one problem in displaying user datails
I have just started using ubuntu one and I was asked to regster by filling in my details. That I did but cannot see my name and email address when I go to ubuntu one preferences in System >> Preferences >> Ubuntu one. It says Name: unknown E-mail: unknown and current plan: Unknown, Is there any thing that I'm missing out ?
Question information
- Language:
- English Edit question
- Status:
- Answered
- Assignee:
- No assignee Edit question
- Last query:
- 2010-05-04
- Last reply:
- 2010-10-13
Joshua Hoover (joshuahoover) said : | #1 |
Hi Mwape,
We've been experiencing some server side issues. Were you able to successfully follow the following steps? https:/
If you open Applications-
Thank you,
Joshua
mcarrera (mcarrera00-gmail) said : | #2 |
I am experiencing the same issue, don't see my details and can't add the device to the account.
I do see an entry for UbuntuOne token for https:/
Duane Hinnen (duanedesign) said : | #3 |
There have been a bug some users are experiencing that prevents them from adding their computer. Can you please try the following.
1. close the Ubuntu One Preferences application window (if it's already open)
2. open your Terminal (located in Applications >> Accessories)
3. and type the following:
u1sdtool -q; killall ubuntuone-login; u1sdtool -c
This should force a web browser to open and put you at step 2 of this process:
https:/
thank you,
duanedesign
mcarrera (mcarrera00-gmail) said : | #4 |
Thanks for the reply.
If I run the command
u1sdtool -q; killall ubuntuone-login; u1sdtool -c
I get the following output
ubuntuone-
ubuntuone-login: no process found
no browser opens though.
If I open Ubuntu One from Me menu, I get an error "Got empty result for devices list." Current plan is set to free, name and email to unknown.
mcarrera (mcarrera00-gmail) said : | #5 |
Apparently fixed with
u1sync --authorize
sudo reboot
Ian Stoner (ston0235) said : | #6 |
I had the same problem, and mcarrera's solution seems to have worked for me.
I had to install u1sync. It's included in the ubuntuone-
dwp0980 (dwp0980) said : | #7 |
Can confirm that mcarrera's solution also worked for me.
sudo apt-get install ubuntuone-
u1sync --authorize (I followed the prompts to add a new machine in the browser window that appeared - don't know if this is necessary or not).
sudo reboot
Can confirm that mcarrera's solution also worked for me - though I did not have to reboot.
Gatonegro (gatonegro) said : | #9 |
mcarrera's solution worked for me as well, and I didn't have to restart either.
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