Ubuntu One Client

Ubuntuone does not start up in Jaunty

Asked by rossnixon

UbuntuOne does not start up in Jaunty.
After the 'spinner' runs for 5 seconds we get no result.

I have lots of repositories added, so should have the latest version.
I tried a 'one line patch' that I saw in a thread.
I tried uninstalling NetworkManager (which I don't actually use).

What can I try next?

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Ubuntu One Client Edit question
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Joshua Hoover
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Joshua Hoover (joshuahoover) said : 		#1

Hi,

I think you are affected by a bug 528203 (https://launchpad.net/bugs/528203) which has a work around detailed there and I'm pasting that below so you can get up and running:

1. Open Applications->Accessories->Terminal
2. Run the following commands:

sudo apt-get remove ubuntuone-client* python-ubuntuone-storage*
sudo apt-get install ubuntuone-client* python-ubuntuone-storage* python-httplib2

3. Either logout and log back into Ubuntu or restart
4. Access Ubuntu One via System->Preferences->Ubuntu One
5. Click on the "Devices" tab
6. Click on the "Connect" button to connect to the Ubuntu One service

Thank you,

Joshua

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rossnixon (rossnixon) said : 		#2

The sudo (remove command) found nothing as I had uninstalled ubuntuone completely.
The sudo (install) failed, I'm guessing it couldn't handle the * (wild card?).

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Joshua Hoover (joshuahoover) said : 		#3

OK, Let's try this:

sudo apt-get install ubuntuone-client ubuntuone-client-gnome python-ubuntuone-storage python-httplib2

And then you should be able to follow the rest of the instructions.

Thanks!

Joshua

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rossnixon (rossnixon) said : 		#4

After trying that, I get:

Package ubuntuone-client is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or is only available from another source.
However the following packages replace it:
  ubuntuone-client-gnome
E: Package ubuntuone-client has no installation candidate

Revision history for this message
Joshua Hoover (joshuahoover) said : 		#5

OK. Try removing ubuntuone-client from the command I gave you:

sudo apt-get install ubuntuone-client-gnome python-ubuntuone-storage python-httplib2

Thanks,

Joshua

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rossnixon (rossnixon) said : 		#6

Think I must have broken something.
I get,

Package ubuntuone-client-gnome is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source
E: Package ubuntuone-client-gnome has no installation candidate

Revision history for this message
rossnixon (rossnixon) said : 		#7

Could it have something to do with this Update Manager error?

W: GPG error: http://ppa.launchpad.net jaunty Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 1281ADAE04F71C22

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rossnixon (rossnixon) said : 		#8

No it wasn't that. I fixed my keys and then tried both of Joshua's two previous commands. Still getting no ubuntuone software.

Maybe I'll give up and upgrade to 10.4 when it is released.

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Best Joshua Hoover (joshuahoover) said : 		#9

Very strange. I'm not sure why you're not able to install. I just tested the install on a new Jaunty virtual machine and didn't have any of these problems, so I'm not sure what might be causing this problem. You could always try to remove the Ubuntu One repository and then try the install again. You can do this by:

1. Open System->Administration->Software Sources
2. Click on "Third-Party Software" tab
3. Click on "http://ppa.launchpad.net/ubuntuone/beta/ubuntu jaunty main" and click the "Remove" button
4. Click on "http://ppa.launchpad.net/ubuntuone/beta/ubuntu jaunty main (Source Code)" and click the "Remove" button
5. Click the "Close" button to close "Software Sources"
6. Click the "Reload" button when prompted to update your software sources
7. Try to follow the instructions to install at: https://one.ubuntu.com/support/installation/
8. You may also need to run the following from a terminal session after installing the software: sudo apt-get install python-httplib2

Thank you,

Joshua

Revision history for this message
rossnixon (rossnixon) said : 		#10

Ah! Guess what?
http://ppa.launchpad.net/ubuntuone/beta/ubuntu jaunty main was missing from my repositories!

I think I have successfully added my computer now.

Thank you for all your help Joshua.

Revision history for this message
rossnixon (rossnixon) said : 		#11

Thanks Joshua Hoover, that solved my question.