Can't get back to original ubuntuone

Asked by Barry Drake

I've messed ubuntuone up and have not got any installed computers now. I tried uninstalling and re-installing all the apps I thought were part of Ubuntu One on this netbook, running Lucid Netbook. Then I followed the faq instructions on faq#778, but all I can get is a configuration applet telling me I have a 'local_machine' and giving me no chance to alter any settings.

I've looked at some of the python scripts, and can see that the information that needs to be changed is in a database file somewhere, but so far I can't find the db file .... I don't think this is a bug as such .... hope someone recognizes what might be happening.

I can still log onto my cloud via a browser.

Regards, Barry

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Ubuntu One Client Edit question
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Solved by:
Joshua Hoover
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Joshua Hoover (joshuahoover) said :
#1

Hi Barry,

If you're seeing "local_machine" under the "Devices" tab then it's likely you have an Ubuntu One token in your keyring but your computer is not authorized with your Ubuntu One account. Please do the following:

1. Open Applications->Accessories->Passwords and Encryption Keys
2. Right-click on the "ubuntuone" token and select "Delete"
3. Open the Ubuntu One Preferences
4. You should be prompted to add your computer, if not try:
  4a. Open Applications-Accessories->Terminal and run:
        u1sdtool -c

Thank you,

Joshua

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Barry Drake (b-drake) said :
#2

Hi Joshua .......

Joshua Hoover wrote:
> 1. Open Applications->Accessories->Passwords and Encryption Keys
> 2. Right-click on the "ubuntuone" token and select "Delete"
> 3. Open the Ubuntu One Preferences
> 4. You should be prompted to add your computer, if not try:
> 4a. Open Applications-Accessories->Terminal and run:
> u1sdtool -c
Thanks for that. I had already re-installed the complete system on the
netbook, and the problem had gone from there. It had been of my own
causing as I'd deleted all the machines from the Ubuntu One applet.
Stupid, I know. However, I had a hard drive on a PC loaded with the
identical Lucid for netbook, and I popped that on. I'd tried Lucid on
that before committing to an install on my netbook. But what I had done
on the netbook had caused the identical problem on the PC when I fired
Ubuntu One up. So, I've been able to try your recommendations on that.
This gets curiouser and curiouser! seahorse showed two passwords and
nothing else. There was nothing at all under either personal or other
keys. I did try seahorse from the terminal as root (sudo seahorse) and
still found no keys. Just to be sure, I also ran seahorse on my
netbook, and there were no keys showing on that either.

I tried u1sdtool -c and it ran without error but the same problem was
still there. As I say, the problem for me is now academic, but I'll
keep the hard-drive unchange so I can do any tests you want done.

I doubt anyone else will be silly enough to create this problem, but if
you want me to look at anything else I am happy to do so. I don't want
to mark the problem as 'solved' but feel free to consider it as such if
you want. Thanks again for your time and trouble.

Kind regards,
Barry

-- From Barry Drake (The Revd) Health and Healing advisor to the East Midlands Synod of the United Reformed Church. See http://www.urc5.org.uk/index for information about the synod, and http://www.urc5.org.uk/?q=node/703 for the Synod Healing pages.

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Revision history for this message
Joshua Hoover (joshuahoover) said :
#3

Hi Barry,

Actually, deleting all the computers on your Ubuntu One account via the Ubuntu One preferences application is not that uncommon. What is uncommon is that you don't have an "UbuntuOne" token in the seahorse application. I would expect you to see one under the "Passwords" tab under "Passwords: login" with the label "UbuntuOne token for https://ubuntuone.com". Since you don't have any Ubuntu One tokens in your keyring, I'm guessing this isn't the cause of the problem. If you could file a new bug (https://bugs.edge.launchpad.net/ubuntuone-client/+filebug) and attach the following files, it would be much appreciated:

~/.cache/ubuntuone/log/oauth-login.log
~/.cache/ubuntuone/log/u1-prefs.log

Thank you,

Joshua

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Barry Drake (b-drake) said :
#4

Joshua Hoover wrote:
> I would expect you to see one under the "Passwords" tab
> under "Passwords: login" with the label "UbuntuOne token for
> https://ubuntuone.com". Since you don't have any Ubuntu One tokens in
> your keyring, I'm guessing this isn't the cause of the problem.
Thanks for your patience. I'd been expecting to find something under
'keys'. I've looked again, and found the offending key under Passwords:
default. When I deleted it, ubuntu one behaved as I'd expected and now
is working properly. Maybe something could go in the FAQ about finding
and deleting the key in one or other of the passwords fields? Anyhow,
thanks again for your patience, I shall know what to do next time!

Barry

-- From Barry Drake (The Revd) Health and Healing advisor to the East Midlands Synod of the United Reformed Church. See http://www.urc5.org.uk/index for information about the synod, and http://www.urc5.org.uk/?q=node/703 for the Synod Healing pages.

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Best Joshua Hoover (joshuahoover) said :
#5

Hi Barry,

I'll add this in an FAQ. Thank you for your patience and follow up!

Joshua

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Barry Drake (b-drake) said :
#6

Thanks. I'm really grateful for your patience and perseverance.