Why does Ubuntu-One not work with Opera???

Hi Steve,

I tried to reproduce the problem but file upload appears to be working fine. Are you able to reliably reproduce the issue?
In order to investigate further we also need the information about the browser you are using, e.g. name and version.

Were there any problems with file uploads on other servers? (possible MTU problem, if a packet is larger than max segment size for the given link and ICMP 3:4 response gets lost)

hi Roman
just installed and subscribed for Ubuntuone yesterday. i am using ubuntu 9.10, firefox 3.0 browser.
the file i'm trying to upload is 68.5mb avi. i have a good broadband connection. i left it running for over an hour,but just does nothing.

getting very disillusioned with this, it just doesn't seem to want to connect to-files.one.ubuntu.com
just sits there trying to load without success, progress bar at bottom right of page (next to padlock icon) does not move. HELP!!!!

steve, could you please perform the following:

1. try to upload a short file of, say, 200 bytes long.
2. try to upload a long file of, say, 5000 bytes long.
3. post the output of tracepath -n files.one.ubuntu.com here

If the second attempt fails and first succeeds then it is possibly pmtu problem, then we will need the info from tracepath.
Have you experienced any upload issues with other online services?

Hi Roman,
well, i managed to upload a jpg-65.1kb and an mp3-3.4mb. tried an avi music vid-64.6mb but that didnt work.
not sure what you mean about upload issues with other services, dont think i've tried uploading before but have no problem with downloads.
here is tracepath result-
steve@steve-desktop:~$ tracepath -n files.one.ubuntu.com
 1: 192.168.1.72 0.271ms pmtu 1500
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     Too many hops: pmtu 1500
     Resume: pmtu 1500
steve@steve-desktop:~$

Steve, it looks like you have completely firewalled your system so that no ICMP responses are able to reach you.
Are you able to ping ubuntu.com ?

Have you configured the firewall on your machine or router that connects you to the Internet?
Also, what tupe of connection do you have to the internet (DSL, Ethernet, etc..) and what is the connection to your router (Ethernet or WiFi, if there is a router)?

how do i ping? i am using firestarter, how do i configure to allow ICMP? i am using o2 wireless box II router connected with ethernet. i have tried changing settings in firestarter but i dont really know what i am doing. this is the traceroute i am getting now-

steve@steve-desktop:~$ tracepath -n files.one.ubuntu.com
 1: 192.168.1.72 0.135ms pmtu 1500
 1: 192.168.1.254 34.395ms
 1: 192.168.1.254 89.963ms
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 5: 212.113.15.65 303.356ms
 6: 4.69.139.97 259.798ms asymm 5
 7: 4.69.137.70 458.056ms asymm 6
 8: 4.69.132.93 377.852ms asymm 7
 9: 4.69.134.190 481.293ms asymm 8
10: 4.68.17.208 412.594ms
11: 4.79.20.38 529.908ms asymm 10
12: 72.21.199.38 301.613ms asymm 11
13: 72.21.222.147 230.236ms asymm 12
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     Too many hops: pmtu 1500
     Resume: pmtu 1500
steve@steve-desktop:~$

Ok, now tracepath looks fine (host lookups after 13 are blocked by Amazon infrastructure, so it is ok).

In order to ping, simply perform ping command in the Terminal:

$ ping ubuntuone.com

Are you able to upload files now, given that your host seems to be reachable for ICMP responses?

ping seems to be working but can still only upload small files (3.5mb) been trying to upload a 65mb avi for over 30 mins now without success

seems to be working sort of, uploaded a 43mb avi file but takes around 45 mins, is this normal?

working fine now, many thanks for your help Roman